2015 Chevrolet Captiva Technical Service Bulletins

1,049 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Captiva. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10178302Jun 1, 2020Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6…
• 10176648May 28, 2020Electrical system. This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
• 10176647May 27, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176326May 21, 2020Engine. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10176310May 8, 2020Fuel system. This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of…
• 10176644May 7, 2020Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10176646May 6, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176632May 5, 2020Fuel system, Engine. This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
• 10176300May 5, 2020Equipment, Engine cooling. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10175853Apr 28, 2020Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10174861Apr 27, 2020Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10174827Apr 17, 2020Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6…
• 10175855Apr 14, 2020Equipment, Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10175852Apr 3, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10173721Mar 25, 2020Fuel system. This Prelimary information informs the dealer of a diagnotic trouble code that may set due to a failed high pressure fuel pump. Dealers are to check fuel pressure as per current testing outlined in GM service information and replace the fuel pump if needed.
• 10174303Mar 18, 2020Equipment. This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
• 10174299Mar 6, 2020Equipment. This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10174264Mar 4, 2020Engine, Equipment, Fuel system. This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a Reduced Engine Power, MIL On, DTC P228C condition.
• 10174301Mar 3, 2020Equipment. This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10173393Feb 28, 2020Equipment, Body and structure. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10173415Feb 27, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10173414Feb 26, 2020Tires, Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10173418Feb 14, 2020Equipment. This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
• 10173417Feb 14, 2020Equipment, Wheels. This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 10172773Feb 14, 2020Equipment. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10172786Feb 7, 2020Engine, Equipment. This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.
• 10172784Feb 7, 2020Equipment, Engine. This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10172305Feb 4, 2020Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10171318Jan 31, 2020Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10172294Jan 29, 2020Equipment. This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10172293Jan 27, 2020Equipment, Wheels. This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10171875Jan 23, 2020Engine cooling. This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171280Jan 14, 2020Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10171878Jan 2, 2020Fuel system, Equipment. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10170498Dec 12, 2019Equipment. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10169355Nov 25, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10168978Nov 22, 2019Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10169354Nov 12, 2019Equipment, Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10168960Nov 12, 2019Brakes, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10168956Nov 5, 2019Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10168212Oct 29, 2019Transmission and drivetrain. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10167455Oct 22, 2019Equipment. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10167437Oct 14, 2019Engine. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10167434Oct 10, 2019Electrical system. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10168205Oct 9, 2019Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10168188Oct 2, 2019Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10165877Sep 6, 2019Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10165874Sep 5, 2019Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

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