2011 Chevrolet Cruze Equipment Problems
- Complaints
- 13about this part
- Share
- 2%of 733 total for the year
- Median mileage
- 5,400miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the equipment of the 2011 Chevrolet Cruze, 2% of the 733 complaints for this model year. Where a mileage was given, the median is 5,400 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving 45miles an hour the A/C shut off and the speed was replaced by an error that showed that the A/C was shutting down due to engine levels. However the level was not high. The check engine light came on. I took the car into the dealership however they are unable to pin point the problem or determine the code for the light. The vehicle will not pass inspection and therefore I am unable to drive the vehicle.”
NHTSA complaint #10608143, filed 2014-07, 28,686 miles“I am reporting a potentially dangerous situation in the 2011 chevy cruise. The front driver's side floor mat does not stay fastened to the pins on the floor and bunches up beneath the gas pedal preventing acceleration. This is a very dangerous situation and could result in a potentially deadly accident. I have removed the floor mat. Gm needs to correct this situation.”
NHTSA complaint #10379915, filed 2011-02, 134 miles“While test driving the new 2011 chevy Cruze I noticed that the windshield is very small and the rearview mirror blocks the drivers view im and avg 5'6 and I could not see very well at all . When I told the dealer about it I was encouraged to move on top another vehicle if I didn't like it. I feel this its a safety hazard .”
NHTSA complaint #10396863, filed 2011-04, 25 miles“The driver's side floor mats on our 2011 chevy Cruze are supposed to attach to two rubber pins on the floor carpet. However, the attaching mechanism does not work and the floor mats are easily pushed forward and begin bunching up underneath the gas and break pedals. This is a dangerous situation. I am looking at temporarily replacing the mats with a heavier rubbermaid mat. Chevy needs to fix this problem immediately.”
NHTSA complaint #10397278, filed 2011-04, 300 miles“In 2012 I started having issues with my vehicle Chevrolet Cruze 2011 and the vehicle is now or has been under GPS based surveillance. The vehicles surveillance became aware to me during 2013 when I noticed constant beeping sounds. These were not the chime sounds indicating vehicle service needed , these are post beeps or hard drive access . The post beeps indicate access to the vehicles electronics system and compromising electrical safety and sole operator owner abilities. Any time I step near the vehicle it would sound off indicating I approached the vehicle. …”
NHTSA complaint #10592546, filed 2014-05, 9,800 milesRelated service bulletins
- 10253527Apr 10, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10253526Apr 8, 2024This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- 10252774Mar 26, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10252126Mar 21, 2024This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
- 10251888Mar 11, 2024This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250272Jan 30, 2024This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
- 10249590Jan 16, 2024This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249980Jan 12, 2024This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately…
- 10249295Dec 18, 2023This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads…
- 10247552Dec 12, 2023This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
Equipment: other model years
Other parts of the 2011 Chevrolet Cruze
257 complaintsTransmission and drivetrain
193 complaintsElectrical system
96 complaintsOther or unknown
80 complaintsBrakes
75 complaintsElectronic stability control
75 complaintsVehicle speed control
70 complaintsSteering
48 complaintsFuel system
43 complaintsAir bags
40 complaintsEngine cooling
39 complaintsVisibility (wipers, defrost, mirrors)
30 complaints
← All problems reported for the 2011 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology