Chevrolet Cruze Problems by Model Year
NHTSA recorded 3,722 consumer complaints across the 9 model years of the Chevrolet Cruze (2011–2019) that have at least 5 complaints. 2012 has the most, with 865. Across all years, the part named most often is engine (1,261 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All Cruze model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2019 | 23 | 10,000 | 2 | 728 | — | Stable |
| 2018 | 109 | 24,500 | 3 | 991 | 8 · Fewer | Falling |
| 2017 | 201 | 27,750 | 2 | 1,234 | 9 · Fewer | Stable |
| 2016 | 250 | 56,639 | 4 | 1,332 | 27 · Fewer | Falling |
| 2015 | 252 | 55,000 | 4 | 1,555 | 21 · Fewer | Falling |
| 2014 | 703 | 53,000 | 10 | 1,920 | 76 · More | Falling |
| 2013 | 587 | 51,000 | 5 | 1,883 | 65 · More | Falling |
| 2012 | 865 | 54,351 | 7 | 1,817 | 96 · More | Falling |
| 2011 | 732 | 55,000 | 7 | 1,657 | 86 · More | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Engine1,261 28%
- Electrical system760 17%
- Transmission and drivetrain679 15%
- Other or unknown482 11%
- Brakes377 8.2%
- Steering375 8.2%
- Electronic stability control370 8.1%
- Fuel system272 5.9%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2013: “I have had an issue with the valve cover gasket needing to be replace due to oil leakage twice within a year. I will start noticing burt oil smell only on the inside of the car through the air vents. There havnt been any leakage on the ground as far as I see. This can't possibly be normal. I currently have to put my car in the shop for this issue.”
NHTSA complaint #11388119, filed 2021-01, 65,000 miles2015: “My driver's side window has been serviced twice for being stuck. Either it won't roll back up or it won't roll down. I have my car serviced by a chevy dealer. The window is currently stuck all the way down. This would be the third time that thos has occured. It is only affecting my driver window. All other windows open and close without and issues.”
NHTSA complaint #11310697, filed 2020-02, 54,116 miles2012: “The HVAC blender door mechanism ( heat mode door lever) broke which disables the defrost mode in the car. This happened during a winter storm and I could not see through the windshield and only partial vision of the road. Very very dangerous situation and going forward. Very expensive fix, so I am debating weather to spend the money to fix myself.”
NHTSA complaint #11384107, filed 2020-12, 96,000 milesOther Chevrolet models
19,369 complaintsChevrolet Silverado 1500
18,129 complaintsChevrolet Impala
10,410 complaintsChevrolet Tahoe
10,064 complaintsChevrolet Equinox
9,212 complaintsChevrolet Silverado
8,790 complaintsChevrolet Blazer
8,199 complaintsChevrolet Suburban
8,172 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology