2019 Chevrolet Cruze Problems
- Complaints
- 23filed with NHTSA
- Median mileage
- 10,000miles, 7 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 32 mpgcombined, 1.4L 4-cyl FWD · 28 city / 38 hwy
Sources: NHTSA records for the 2019 Chevrolet Cruze (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 23 consumer complaints for the 2019 Chevrolet Cruze. The part named most often is transmission and drivetrain, with 8 complaints (35% of the total), followed by engine (5) and electrical system (4). 7 of the complaints include a mileage, and 57% of those were filed for vehicles with under 50,000 miles; the median is 10,000 miles. Of all complaints, 4 involved a crash, 1 a fire, 3 an injury, according to the filers. NHTSA lists 2 recall campaigns and 728 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 1 recall campaign and 83 technical service bulletins filed under the same part. Engine complaints overlap with 78 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine5 22%
- Electrical system4 17%
- Air bags3 13%
- Brakes3 13%
- Other or unknown2 8.7%
- Vehicle speed control2 8.7%
Also reported: Fuel system (1), Seat belts (1), Tires (1).
Example complaints
Transmission and drivetrain: “For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics that I have taken it to were able to figure it out, and most of them could not smell The musky smell that I smelled. The car had approximately 40,000 mi on it when this started about a year ago, Maybe 8 months. …”
NHTSA complaint #11730583, filed 2026-04Engine: “I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience”
NHTSA complaint #11657080, filed 2025-04Electrical system: “An authorized Chevrolet dealer diagnosed an electrical problem on my 2019 Chevrolet Cruze and found that the HVAC case/condensate drain was disconnected. The dealer determined that condensate water had been draining into the passenger compartment instead of outside the vehicle. According to the dealer's written diagnosis, the water soaked the body wiring harness and damaged the Body Control Module (BCM) and Supplemental Restraint System (SRS) module. The problem initially presented through door-lock/electrical malfunctions. …”
NHTSA complaint #11761407, filed 2026-09Air bags: “The contact owns a 2019 Chevrolet Cruze. The contact stated that after starting the vehicle and shifting into drive(D), the SRS warning light illuminated on the instrument panel. The contact stated that the air bag warning light had been illuminated for months prior to experiencing the new failure. The vehicle was taken to an independent mechanic who failed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.”
NHTSA complaint #11527009, filed 2023-06, 91,000 milesMileage when problems were reported
57% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,500 and 60,058 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2019 Chevrolet Cruze. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Cruze · sedan FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 10.7% risk |
| Cruze · hatchback FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 10.7% risk |
Driver aids listed by NHTSA for the 2019 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking optional.
Neighbouring years: 2018: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2019 Chevrolet Cruze version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Cruze FWD | 1.4L 4-cyl | CVT | 30 | 38 | 33 | $2,050 |
| Cruze FWD | 1.4L 4-cyl | 6-speed automatic | 28 | 38 | 32 | $2,100 |
| Cruze Hatchback FWD | 1.4L 4-cyl | 6-speed automatic | 28 | 38 | 32 | $2,100 |
| Cruze Premier FWD | 1.4L 4-cyl | 6-speed automatic | 28 | 38 | 32 | $2,100 |
| Cruze Premier Hatchback FWD | 1.4L 4-cyl | 6-speed automatic | 28 | 37 | 31 | $2,150 |
| Cruze FWD | 1.6L 4-cyl · diesel | 9-speed automatic | 31 | 48 | 37 | $2,600 |
| Cruze Hatchback FWD | 1.6L 4-cyl · diesel | 9-speed automatic | 30 | 45 | 35 | $2,750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 20V668000Oct 29, 2020Power train › Automatic transmissionCovers: Chevrolet Cruze 2018–2019, Equinox 2018–2020, Traverse 2018–2020 +9 more
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC…
- 18V576000Aug 30, 2018Service brakes, hydraulic › Foundation components › Disc › CaliperCovers: Chevrolet Cruze 2018–2019, Equinox 2018–2019, Impala 2018–2019 +7 more
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The…
Recall details for the 2019 Chevrolet Cruze → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 728 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11029950Mar 2, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
- 11027697Jan 16, 2026Other or unknown. This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
Other model years of the Chevrolet Cruze
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2019 | 23 | 10,000 | 2 | 5 | 32 | — | Stable |
| 2018 | 109 | 24,500 | 3 | 5 | 32 | 8 · Fewer | Falling |
| 2017 | 201 | 27,750 | 2 | 4–5 | 32 | 9 · Fewer | Stable |
| 2016 | 250 | 56,639 | 4 | 4–5 | 30 | 27 · Fewer | Falling |
| 2015 | 253 | 55,000 | 4 | 5 | 30 | 21 · Fewer | Falling |
| 2014 | 703 | 53,000 | 10 | 5 | 30 | 76 · More | Falling |
| 2013 | 587 | 51,000 | 5 | 5 | 30 | 65 · More | Falling |
| 2012 | 865 | 54,351 | 7 | 5 | 30 | 96 · More | Falling |
| 2011 | 733 | 55,000 | 7 | 5 | 29 | 86 · More | Falling |
All Chevrolet Cruze model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2019 Chevrolet Cruze have?
NHTSA recorded 23 consumer complaints for the 2019 Chevrolet Cruze as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Chevrolet Cruze is reported most often?
Transmission and drivetrain is named most often, in 8 complaints (35% of the total), followed by engine with 5.
Has the 2019 Chevrolet Cruze been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2019 Chevrolet Cruze do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2019 Chevrolet Cruze 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2019 Chevrolet Cruze get?
The EPA rates the 2019 Chevrolet Cruze (Cruze, 1.4L 4-cyl) at 32 mpg combined, 28 city and 38 highway, with an estimated annual fuel cost of $2,100 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Chevrolet Cruze reported?
Among the 7 complaints that include a mileage, the median is 10,000 miles and the middle half falls between 3,500 and 60,058 miles; 57% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.