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SeatsPart report

2011 Chevrolet Cruze Seats Problems

Complaints
8about this part
Share
1%of 733 total for the year
Median mileage
20,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the seats of the 2011 Chevrolet Cruze, 1% of the 733 complaints for this model year. Where a mileage was given, the median is 20,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The drivers side heated seat stopped working at about 20,000 miles! Was told it would be $800.00 to repair! I have m.s. And that was the main reason I bought a car with heated seats!”

NHTSA complaint #11352547, filed 2020-09, 20,000 miles

“Front passenger air bag off light comes on intermittently on my 2011 Cruze when an adult is sitting in the front passenger seat -- indicating the air bag system is off. I've taken it to my GM dealership twice and both times they say that everything checks out ok and there is nothing they can do. The car air bags have never been deployed. There is a flaw with this safety system and GM should step forward and come up with a fix.”

NHTSA complaint #10626438, filed 2014-08, 15,000 miles

“2011 chevy Cruze seat adjust control on driver's side will cause severe pinching/crushing of fingers on left hand if you lower the seat to its lowest position using the electronic control on the lower left side of the seat without keeping all fingers above the control. It is a fairly natural grip to rest the thumb on the top of the control and lightly grasp the bottom of the plastic seat skirt to push the control switch down. This grip will cause the fingers to be pinned between the seat skirt and the seat base.”

NHTSA complaint #10361451, filed 2010-10, 58 miles

“I took my car to the kaspar dealer and sandusky, oh and was told the passenger airbag sensor was bad and the repair costs would be 800.00. This is odd because at least 95% of the time no one sits in that seat. This car is not our family car. It is strictly for me to use for work. This seems to me more likely to be a defect than something I should be at fault for.”

NHTSA complaint #10723827, filed 2015-06

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201752%
201642%
201441%
201310%
201230%
201181%

Other parts of the 2011 Chevrolet Cruze

Engine
257 complaints
Transmission and drivetrain
193 complaints
Electrical system
96 complaints
Other or unknown
80 complaints
Brakes
75 complaints
Electronic stability control
75 complaints
Vehicle speed control
70 complaints
Steering
48 complaints
Fuel system
43 complaints
Air bags
40 complaints
Engine cooling
39 complaints
Visibility (wipers, defrost, mirrors)
30 complaints

← All problems reported for the 2011 Chevrolet Cruze

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology