2011 Chevrolet Cruze Technical Service Bulletins

1,658 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10056448Sep 1, 2014Visibility (wipers, defrost, mirrors). Chevrolet: vehicle on an incline and a snow melt off or hard rain has occur, water would leak onto passenger side floor, caused by running down windshield under air inlet grille panel to body air inlet of hvac system. Model 2011-2015 cruze.
• 10138699Aug 27, 2014Equipment, Seats. This preliminary bulletin provides a procedure to install a seat cushion lateral repair to correct the customers concern of the drivers and passenger seat moving laterally, clunking, squeaking, clicking, or shifting around while cornering.
• 10138693Aug 25, 2014Equipment, Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10138692Aug 25, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10138688Aug 21, 2014Engine cooling, Equipment. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
• 10093773Aug 19, 2014Engine. 14417a - customer satisfaction (revised service procedure). Certain vehicles equipped with the 1.4l engine (rpo luj or luv) may have a condition in which a low engine coolant level may be observed in the coolant reservoir even though there are no external leaks present. Some customers may have noticed that the coolant level was full when the vehicle was new but the coolant level decreased over time.
• 10138681Aug 18, 2014Tires, Equipment. This informational bulletin provides the technician with information on tire radial force variations and how to use it.
• 10093719Aug 12, 2014Engine. 14417 - customer satisfaction. Certain vehicles equipped with the 1.4l engine (rpo luj or luv) may have a condition in which a low engine coolant level may be observed in the coolant reservoir even though there are no external leaks present. Some customers may have noticed that the coolant level was full when the vehicle was new but the coolant level decreased over time.
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10138671Aug 7, 2014Equipment, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
• 10056372Aug 1, 2014Engine cooling. Chevrolet: see document search button for owner letter. There are no external leaks present that would cause low engine coolant level in coolant reservoir. Model 2011-2014 cruze.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10140439Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10138594Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10137844Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10112142Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10140437Jul 25, 2014Equipment, Engine. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10138592Jul 25, 2014Equipment. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10137842Jul 25, 2014Equipment, Engine cooling. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10140436Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138591Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10137841Jul 23, 2014Tires, Equipment, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140367Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10138582Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10137832Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10140365Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10138580Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137830Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10140364Jul 14, 2014Electrical system, Electronic stability control. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10138579Jul 14, 2014Equipment, Electrical system. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10137829Jul 14, 2014Equipment, Electrical system, Transmission and drivetrain. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10140363Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10138578Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137828Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10140359Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10138574Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10137824Jul 8, 2014Equipment, Electrical system. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10112102Jul 8, 2014Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10140353Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10137818Jul 1, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
• 10112097Jul 1, 2014Electrical system. This Preliminary Information communication provides information to the technician that the special tool EN-6009 will need to be used to remover and install the ignition module.
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10126308Jun 26, 2014Suspension. This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
• 10126307Jun 26, 2014Transmission and drivetrain. This preliminary was created to inform the technician of a possible camshaft position exticer wheel not properly installed, if the engine was just previously repaired,and procedure on how to use the special tool to install the exciter wheels properly.
• 10125972Jun 26, 2014Transmission and drivetrain, Engine. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10126301Jun 24, 2014Equipment. This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
• 10126291Jun 18, 2014Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
• 10126285Jun 16, 2014Equipment. This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.

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