2011 Chevrolet Cruze Technical Service Bulletins

1,658 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10246854Feb 1, 2014Equipment. Key Off Radio Operation.
• 10246621Feb 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10073260Feb 1, 2014Engine. Summary to be provided on a future date.
• 10070170Feb 1, 2014Engine. Summary to be provided on a future date.
• 10055117Feb 1, 2014Engine. Some may complain about reduced engine power and/or a reduced engine power message being displayed on the driver information center. Engineers need to gather the vehicles' information prior to any attempt to make repairs in order to determine the cause.
• 10137784Jan 31, 2014Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10112045Jan 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10112031Jan 27, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10137781Jan 23, 2014Equipment. This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
• 10112022Jan 23, 2014Engine, Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112000Jan 17, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10137777Jan 14, 2014Equipment, Electrical system. This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
• 10137775Jan 8, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10137773Jan 2, 2014Equipment. This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
• 10137772Jan 2, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10191027Jan 1, 2014Visibility (wipers, defrost, mirrors), Electrical system. Engineering Information – Sunroof or Sunshade Inoperative, DTC U151B Set Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment that the sunroof or shade is inoperative when the sunroof switch is pressed. When checking the vehicle for DTCs, the BCM may report U151B current or in history. Cause GM Engineering is attempting to…
• 10190975Jan 1, 2014Brakes. Pulsating/Rotational Noise from Right Rear of Vehicle on Brake Apply Condition/Concern Some customers may comment about a pulsating/rotational noise coming from the right rear of the vehicle during brake apply. This noise may be caused by an interaction between the brake drum and brake shoe.
• 10190934Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10133108Dec 18, 2013Engine cooling. This preliminary bulletin informs the technician that the oil change procedure has changed and it should be reviewed.
• 10112327Dec 18, 2013Steering, Equipment. This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
• 10133103Dec 16, 2013Back-over prevention (rear camera). This informational bulletin provides directions on submitting different PIRs
• 10133102Dec 16, 2013Transmission and drivetrain. This preliminary bulletin provides a procedure to aid in diagnosing a possible faulty front transmission oil pump.
• 10133098Dec 13, 2013Equipment. This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
• 10133097Dec 13, 2013Equipment. This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
• 10133095Dec 12, 2013Transmission and drivetrain. This preliminary bulletin provides a procedure to test and/or replace the TEHCM to correct the customers concern of transmission not shifting properly or no specific gears.
• 10133087Dec 5, 2013Visibility (wipers, defrost, mirrors). This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
• 10133086Dec 4, 2013Fuel system, Other or unknown. This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
• 10133080Dec 2, 2013Equipment. This preliminary informational bulletin provides an update for PI0686 to update the Model years and update the Labor Operation to the Global Labor Code (GLC).
• 10253632Dec 1, 2013Visibility (wipers, defrost, mirrors). Rear and Side Tempered Glass Spots.
• 10253600Dec 1, 2013Seats. Front Seat Lateral Movement, Clunk, Squeak, Click Noise or Shift While Cornering.
• 10246955Dec 1, 2013Steering. Guidelines For NJ1 Power Steering Powerpack
• 10073521Dec 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10070864Dec 1, 2013Seats. Summary to be provided on a future date.
• 10054488Dec 1, 2013Transmission and drivetrain. Gm: some vehicles may experience various missing gears. Various dtcs may be set such as p0776, p0796, p0878, p0873, p2714 or p2723. This may be caused by non-functioning pressure control solenoid.
• 10043647Dec 1, 2013Transmission and drivetrain, Engine cooling. Gmc/chevrolet/buick: transmission pump needs inspecting due to engine cranking but fails to start, has no forward, no reverse, transmission leaks, hard shift and no cranking. *pe updated 2/25/13. *pe updated 1/29/2014
• 10043632Dec 1, 2013Seats. Buick/chevrolet: power adjusted seat or 6 way manual driver and/or passenger seat, there would be shifting, squeaking, clunking or clicking noise when turning corner. *pe updated 1/29/2014
• 10118889Nov 27, 2013Electrical system. This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
• 10112379Nov 27, 2013Steering. This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed firth before performing a…
• 10118880Nov 19, 2013Equipment. This informational bulletin provides an update for 13-00-89-004C to include updated information.
• 10118866Nov 11, 2013Equipment. This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
• 10118862Nov 8, 2013Electrical system, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
• 10118859Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
• 10118858Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
• 10118856Nov 7, 2013Electrical system. This preliminary bulletin provides a procedure to test the CMP and replace if faulty to correct the customers concern of intermittent no crank.
• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.

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