2012 Chevrolet Cruze Technical Service Bulletins

1,816 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112677Dec 14, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112674Dec 14, 2012Body and structure, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have the remote keyless entry transmitter range is very poor and they have to be very close to the vehicle before the transmitter operates. Technician will need to verify the Remote Keyless Entry transmitter range by pacing off approximately 100 feet diagonally on all four corners of the vehicle.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10138546Dec 11, 2012Transmission and drivetrain. This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
• 10113840Dec 11, 2012Transmission and drivetrain. This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start.
• 10112634Dec 10, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light or normal acceleration. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10138543Dec 7, 2012Equipment. This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct the condition of the CD/DVD will not eject from the instrument panel mounted player.
• 10113837Dec 7, 2012Equipment. This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
• 10113836Dec 7, 2012Electrical system. This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct the condition of the CD/DVD will not eject from the instrument panel mounted player.
• 10112629Dec 5, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10138556Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10138552Dec 4, 2012Air bags. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
• 10113831Dec 4, 2012Equipment. This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
• 10113830Dec 4, 2012Electrical system. This preliminary informational bulletin provides information on reprogramming the navigation radio to the latest software to correct the conditions of loss of GPS signal, low fuel, XM Volume, Audio Button Functionality,Not Able to Set Clock, Factory Settings Option Inoperable, Radio Display Information May Not Matching
• 10113824Dec 4, 2012Electrical system. This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
• 10112623Dec 3, 2012Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10254208Dec 1, 2012Engine cooling, Transmission and drivetrain. Fluid Leak after Clutch Actuator Replacement.
• 10253591Dec 1, 2012Equipment. Factory Settings Option Inoperable, Radio Display Information May Not Match.
• 10246956Dec 1, 2012Equipment. Poor Remote Transmitter Range/Remote Start Or TPM Indicator On
• 10246853Dec 1, 2012Equipment. Key Off Radio Operation.
• 10073101Dec 1, 2012Equipment. Summary to be provided on a future date.
• 10071847Dec 1, 2012Engine cooling. Summary to be provided on a future date.
• 10071189Dec 1, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10062543Dec 1, 2012Air bags, Equipment. Summary to be provided on a future date.
• 10051079Dec 1, 2012Seat belts. Cadillac/chevrolet/buick/gmc: passenger seat belt indicator is illuminated due to possible conductive objects, such as tech 2, groceries, charging and audio cables, electronic tablets or computers and cell phones, placed on seats and would activate chime, slowly, 5 times. Models 2012-13 verano, cruze, 2013, enclave, lacrosse, regal, ats, cts, srx, xts, equinox, malibu, sonic, traverse, volt, acadia, terrain.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126189Nov 29, 2012Engine cooling. This preliminary informational bulletin provides daignostic tips for concerns regarding intermittent no crank and intermittent exhaust camshaft position sensor signal.
• 10138216Nov 28, 2012Transmission and drivetrain, Equipment, Engine cooling. This preliminary information bulletin provides a procedure to remove and replace the clutch actuator cylinder elbow seal for concerns regarding a fluid leak after clutch actuator replacement.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10126161Nov 28, 2012Brakes. This preliminary information bulletin provides a procedure to remove and replace the clutch actuator cylinder elbow seal for concerns regarding a fluid leak after clutch actuator replacement.
• 10112608Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112606Nov 28, 2012Equipment, Electrical system. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10098702Nov 28, 2012Equipment. This preliminary information bulletin provides a procedure to remove and replace the clutch actuator cylinder elbow seal for concerns regarding a fluid leak after clutch actuator replacement.
• 10126191Nov 26, 2012Transmission and drivetrain. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112599Nov 21, 2012Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
• 10138209Nov 20, 2012Equipment, Electrical system. This informational bulletin provides information on USB command and control multimedia player interface/list of supported devices.
• 10137467Nov 20, 2012Equipment. This informational bulletin provides information on USB command and control multimedia player interface/list of supported devices.
• 10126194Nov 20, 2012Electrical system. This informational bulletin provides information on USB command and control multimedia player interface/list of supported devices.
• 10126192Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10126165Nov 20, 2012Electrical system. This preliminary informational bulletin provides a procedure to reprogram the navigation radio for concerns regarding Loss of GPS Signal, Low Fuel, XM Volume, Audio Button Functionality, Not Able to Set Clock, Factory Settings Option Inoperable, Radio Display Information May Not Match
• 10112594Nov 20, 2012Brakes. This Preliminary Information communication provides information to the technician about vehicles that have a grinding/rotational noise coming from the right rear of the vehicle during brake apply. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10112568Nov 14, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a vibration that is only present in fourth gear when lugging the engine. Technician will need to contact General Motors Technical Assistance Center if the vibration is fourth gear only verify correct shift system adjustment and if no change.
• 10138201Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137459Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10112567Nov 13, 2012Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have oil consumption or blue smoke from the exhaust. Technician will need to inspect the engine oil level and inspect the positive crankcase ventilation hoses, turbo housing, spark plugs, cylinders, intake manifold and air ducts for signs of excessive oil. Technician will also need to follow the latest versions of…
• 10112562Nov 13, 2012Equipment. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10126198Nov 12, 2012Equipment. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.

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