2014 Chevrolet Cruze Technical Service Bulletins

1,920 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10043632Dec 1, 2013Seats. Buick/chevrolet: power adjusted seat or 6 way manual driver and/or passenger seat, there would be shifting, squeaking, clunking or clicking noise when turning corner. *pe updated 1/29/2014
• 10118889Nov 27, 2013Electrical system. This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
• 10112379Nov 27, 2013Steering. This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed firth before performing a…
• 10118884Nov 22, 2013Equipment. This preliminary bulletin explains that the wrong instructions were shipped with the molding kits and list what instruction sheet to order.
• 10112363Nov 20, 2013Engine cooling. This Preliminary Information communication advises the technician that the Heated Oxygen Sensor part number 12644786 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10118880Nov 19, 2013Equipment. This informational bulletin provides an update for 13-00-89-004C to include updated information.
• 10118877Nov 18, 2013Electrical system. This preliminary bulletin provides information on Radio Locks Up and/or Resets, Bluetooth® Pairing, Voice Recognition and Navigation Updates.
• 10112360Nov 15, 2013Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the…
• 10112359Nov 15, 2013Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a rattle or knock noise from the engine transmission area when starting the vehicle. Technician will need to verify that noise is not engine related by following "Engine Noise on Start-up, but only lasting a few seconds" diagnostic in Service Information.
• 10112350Nov 13, 2013Engine cooling, Fuel system. This Preliminary Information communication advises the technician that the 2014 Chevrolet Cruze equipped with the 2.0L Diesel engine (RPO LUZ) NOX 1 Sensor part number 12641556 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10118866Nov 11, 2013Equipment. This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
• 10118863Nov 8, 2013Equipment. This preliminary bulletin provides a revision for PI0791A to add the 2014 model year.
• 10118862Nov 8, 2013Electrical system, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
• 10118859Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
• 10118858Nov 7, 2013Equipment. This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
• 10118856Nov 7, 2013Electrical system. This preliminary bulletin provides a procedure to test the CMP and replace if faulty to correct the customers concern of intermittent no crank.
• 10118852Nov 6, 2013Electrical system. This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
• 10112336Nov 5, 2013Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10118844Nov 4, 2013Equipment. This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
• 10246962Nov 1, 2013Back-over prevention (rear camera). Rear Camera Guideline Selection Is Not Available on Some Radio RPOs.
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10118842Nov 1, 2013Equipment. This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
• 10112332Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10073509Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10073503Nov 1, 2013Equipment. Summary to be provided on a future date.
• 10070884Nov 1, 2013Electrical system, Vehicle speed control. Summary to be provided on a future date.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10112418Oct 21, 2013Electrical system, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10060037Oct 8, 2013Transmission and drivetrain, Engine cooling, Equipment. Summary to be provided on a future date.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10060385Oct 4, 2013Transmission and drivetrain, Engine cooling. Summary to be provided on a future date.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10246780Oct 1, 2013Equipment, Transmission and drivetrain, Engine cooling. PSR-Front Axle Right Half Shaft Fracture - Equipped with 1.4L Turbo Engine (LUV) and Manual Transmission (MF3/MR5)
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245756Oct 1, 2013Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10070272Oct 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10063479Oct 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10053904Oct 1, 2013Equipment. Gm: some vehicles may experience a condition in which the brake lights remain when the vehicle is off and parked. The battery may also go dead. Make/models also included: buick encore/lacrosse/regal model year 2014, cadillac srx/xts model year 2014, chevrolet equinox/silverado 1500/trax model year 2014, and gmc sierra/terrain model year 2014.
• 10060025Sep 26, 2013Equipment. Summary to be provided on a future date.
• 10060383Sep 20, 2013Equipment. Summary to be provided on a future date.
• 10113256Sep 18, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10113252Sep 18, 2013Fuel system. This Preliminary Information communication advises the technician that the 2014 Chevrolet Cruze equipped with the 2.0L Diesel engine (RPO LUZ) Oxidation Converter Particulate Filter part number 12654597 and 12659575 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114203Sep 13, 2013Body and structure. 13272 - Service Update. This bulletin provides a service procedure to prevent a potential rear glass water leak on certain vehicles. These vehicles may have a sealing issue that can result in water entry into the trunk. The repair involves resealing the rear glass and replacing trunk trim, as required.
• 10060021Sep 13, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10113240Sep 11, 2013Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.

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