2017 Chevrolet Cruze Technical Service Bulletins

1,233 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190370Oct 1, 2017Equipment. Engineering Information – Malfunction Indicator Lamp Illuminated and DTC P0421 Set
• 10190339Oct 1, 2017Equipment, Electrical system. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original…
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190321Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10190318Oct 1, 2017Electrical system. All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down.
• 10190317Oct 1, 2017Engine cooling. Information on Diesel Engine Soot Deposits at the Variable Turbine Geometry (VGT) Pin Condition Some customers may comment that combustion deposits or soot (1) can be seen coming from the Turbo Actuator Pin/Arm (2). Information This is normal operation and will not affect the function of the Turbocharger. There is a small gap between the seal and the shaft to allow for proper rotation. Do Not replace the…
• 10190309Oct 1, 2017Equipment, Body and structure, Latches, locks and linkages. Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: • Outside door handle loose. • Outside door handle pulls out of door. • Outside door handle fell off. • Outside door handle lock cylinder cover fell off. • Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1.
• 10190268Oct 1, 2017Engine cooling. Information on Traces of EGR Cooler Housing Actuator Exhaust Residue Seen in Colder Climates Some customers may comment that exhaust residue (2) can be seen condensing onto the aluminum housing of the EGR assembly, making it appear as if the bypass actuator arm seal (1) has failed
• 10190265Oct 1, 2017Electrical system. Malfunction Indicator Lamp (MIL) Illuminated - DTC P015B Set Condition-Some customers may comment that the MIL is illuminated. The technician may find DTC P015B set. Cause This condition may be caused by the Engine Control Module (ECM) calibration too sensitive in setting DTC P015B. Correction-Note: Do Not replace the O2 sensor until the latest ECM calibration has been validated.
• 10190231Oct 1, 2017Equipment, Electrical system. Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL Some customers may comment on intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. This may be accompanied with a “No Remote Detected” message on the DIC.
• 10190229Oct 1, 2017Equipment, Transmission and drivetrain. Shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) at a steady state.
• 10159595Sep 28, 2017Equipment. This technical bulletin provides a procedure to replace the seals and install a shorter bolt to correct a condition of Air Conditioning Blows Warm due to too long of a bolt fastening the a/c lines to the AC compressor.
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10159631Sep 26, 2017Equipment, Electrical system. This engineering information bulletin is requesting information from the field on vehicles that have the condition of a malfunction indicator lamp illuminated with DTC P2598.
• 10159617Sep 20, 2017Equipment, Engine cooling. This informational bulletin explains to the technician to erase the code P2598 set during PDI.
• 10159570Sep 20, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10157020Sep 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10157018Sep 20, 2017Fuel system, Tires, Equipment, Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10157014Sep 18, 2017Fuel system, Engine. This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel…
• 10159575Sep 14, 2017Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10159572Sep 14, 2017Equipment. This informational bulletin explains the importance of maintaining the vehicle.
• 10157003Sep 13, 2017Equipment, Engine cooling. This Preliminary information communicates the possibility of the timing chain tensioner gasket being improperly installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.
• 10159569Sep 12, 2017Engine cooling, Equipment. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10157000Sep 12, 2017Engine, Equipment. This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
• 10156999Sep 11, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10159578Sep 7, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10159576Sep 7, 2017Engine cooling, Equipment. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
• 10159588Sep 6, 2017Engine cooling. This informational bulletin provides information on a Service Emission System Message and/or a Malfunction Indicator Lamp illuminated. This usually occurs after recently filling the DEF tank with the ignition in the on position due to some DEF fill equipment uses pumps that create a high level of temporary aeration of the DEF fluid being dispensed in the tank.
• 10156992Sep 6, 2017Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination.
• 10156990Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10159574Sep 5, 2017Engine. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10159571Sep 5, 2017Fuel system. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10140411Aug 31, 2017Engine cooling. This engineering informational bulletin is ending the need for information from the field for DTC P042F Exhaust Gas Recirculation (EGR) Closed Position Performance Set or Stored in History.
• 10140304Aug 31, 2017Engine cooling. This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10140293Aug 31, 2017Engine cooling. This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
• 10140298Aug 30, 2017Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10137742Aug 28, 2017Engine, Engine cooling. This Preliminary Information communication advises the technician that the 1.6L Diesel Engine (RPO LH7) has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10140406Aug 23, 2017Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10156981Aug 22, 2017Transmission and drivetrain, Engine cooling, Electrical system. 17296 - Service Update. Certain vehicles equipped with a 9-speed transmission (RPO M3D) and diesel engine (RPO LH7), may have a delayed throttle response when shifting from reverse back to drive in less than 41°F/5°C cold weather temperatures. The engine light will not go on, and no DTCs will be stored. Dealers are to reprogram the transmission control module.
• 10140295Aug 22, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10137733Aug 22, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10137727Aug 21, 2017Engine. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140373Aug 15, 2017Electrical system. This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical connections that may set a DTC instead of just replacing a part.
• 10137714Aug 11, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10137713Aug 11, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to…
• 10137705Aug 9, 2017Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.

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