2025 Chevrolet Equinox Other or unknown Problems
- Complaints
- 54about this part
- Share
- 22%of 241 total for the year
- Median mileage
- 19,242miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 54 complaints about the other or unknown of the 2025 Chevrolet Equinox, 22% of the 241 complaints for this model year. Where a mileage was given, the median is 19,242 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My telematics module for onstar is draining power from the car's battery which has been not allowing me to start after I turn it off without having to jumpstart it. Also when I do jump start it, the cruise control don't work and service messages pop up on my HUD. The dealership said it's undrivable due to safety concerns and the part is backordered for an unknown ETA.”
NHTSA complaint #11745373, filed 2026-06“The telematic control module drains the battery. I bought the car in February 14, 2026 and it was towed to the dealer on February 20. Today is March 17 and I have had no results. I opened a case with GM directly but I receive nothing but canned automatic emails. The dealer isn't taking my calls. Please help.”
NHTSA complaint #11724981, filed 2026-03“Telematics module stopped working out of nowhere and drains my battery to my vehicle. Had to have the vehicle towed to nearby dealship. Huge safety hazard as it is essentially the brains to my computer. App doesn't work without it, battery doesn't work and can't even get inside vehicle with key fob. Please issue recall.”
NHTSA complaint #11680143, filed 2025-08“when I started my car there was a very loud vibratory sound that caused my car to shake.When I accelarted the noise quite down but it was still there. When I stopped in traffic the sound reappeared. This occured for 2 hours ths length of my commute. When I made it to my destination. I lifted the hood. Idk what i was looking for. this morning the trembling is now light but the noise was not.”
NHTSA complaint #11698095, filed 2025-11“After hitting a deer, the body shop fixed the damage to the front part of the vehicle. They realized the battery kept being drained even after purchasing a new one. It’s now at a dealership and they are staying it needs a new ONSTAR module, not sure when it will come in either. I’m paying for a rent car that I can’t afford to pay for anymore. I wanted them to just do away with the ONSTAR but they said it’s not possible.”
NHTSA complaint #11721528, filed 2026-03Related service bulletins
- 11038744Oct 24, 2026This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.
- 11038815Oct 20, 2026• More responsive map controls when switching views • Trailer Theft Alert settings are saved between drives • More reliable access to on-screen controls for temperature, fan…
- 11038595Oct 17, 2026This Preliminary information communicates the potential for shudder and all cylinder misfire concerns on RPO LSD
- 11038588Oct 15, 2026This Preliminary Information, describes a condition where the HVAC will make noise when changing modes while HVAC is warm. Engineering is aware and no fix available at the time.
- 11038584Oct 15, 2026This Preliminary information describes an issue where the fuel pump makes a loud noise that engineering is currently investigating.
- 11037755Oct 1, 2026This update contains a required software change to help improve the overall software update and diagnostics process.
- 11037754Oct 1, 2026• Improved eCall system performance
- 11038136Sep 28, 2026This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to…
- 11038132Sep 28, 2026This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037797Sep 28, 2026This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 16 | 20% |
| 2025 | 54 | 22% |
| 2024 | 12 | 14% |
| 2023 | 17 | 17% |
| 2022 | 15 | 8% |
| 2021 | 17 | 17% |
| 2020 | 47 | 15% |
| 2019 | 38 | 12% |
| 2018 | 57 | 14% |
| 2017 | 37 | 13% |
| 2016 | 32 | 8% |
| 2015 | 54 | 8% |
| 2014 | 42 | 8% |
| 2013 | 63 | 8% |
| 2012 | 54 | 8% |
| 2011 | 58 | 7% |
| 2010 | 53 | 7% |
| 2009 | 8 | 9% |
| 2008 | 25 | 7% |
| 2007 | 35 | 5% |
| 2006 | 64 | 9% |
| 2005 | 48 | 8% |
Other parts of the 2025 Chevrolet Equinox
79 complaintsForward collision avoidance
35 complaintsTransmission and drivetrain
35 complaintsVisibility (wipers, defrost, mirrors)
30 complaintsBrakes
29 complaintsEngine
24 complaintsFuel system
16 complaintsExterior lighting
14 complaintsSteering
12 complaintsVehicle speed control
10 complaintsLane departure
8 complaintsBack-over prevention (rear camera)
7 complaints
← All problems reported for the 2025 Chevrolet Equinox
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology