2002 Chevrolet Explorer Problems
- Complaints
- 7filed with NHTSA
- Median mileage
- 30,000miles, 1 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2002 Chevrolet Explorer (complaints, recalls, investigations). Report an error
NHTSA recorded 7 consumer complaints for the 2002 Chevrolet Explorer. The part named most often is air bags, with 2 complaints (29% of the total), followed by brakes (1) and steering (1). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 30,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 62 technical service bulletins for this model year.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags2 29%
- Brakes1 14%
- Steering1 14%
- Body and structure1 14%
- Tires1 14%
Example complaints
Air bags: “Consumer states that when hit in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. Dealer notified. Ts”
NHTSA complaint #8021022, filed 2002-10Mileage when problems were reported
100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 30,000 and 30,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
NHTSA lists no recall campaigns for the 2002 Chevrolet Explorer in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 62 on record; the latest 10 are shown.
- 11020816Jul 18, 2025Other or unknown. This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need…
- 11006421Jul 24, 2024Transmission and drivetrain. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging…
- 11004761Jun 28, 2024Fuel system, Engine. This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with…
- 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492…
- 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with…
- 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has…
- 10249590Jan 16, 2024Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
Other model years of the Chevrolet Explorer
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2002 | 7 | 30,000 | 0 | — | — | — | Not enough data |
| 1999 | 5 | — | 0 | — | — | — | Not enough data |
| 1998 | 5 | 123,000 | 0 | — | — | — | Not enough data |
| 1997 | 9 | — | 0 | — | — | — | Not enough data |
| 1996 | 7 | — | 0 | — | — | — | Not enough data |
| 1995 | 5 | 160,000 | 0 | — | — | — | Not enough data |
All Chevrolet Explorer model years
Frequently asked questions
How many NHTSA complaints does the 2002 Chevrolet Explorer have?
NHTSA recorded 7 consumer complaints for the 2002 Chevrolet Explorer as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Chevrolet Explorer is reported most often?
Air bags is named most often, in 2 complaints (29% of the total), followed by brakes with 1.
Has the 2002 Chevrolet Explorer been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Chevrolet Explorer reported?
Among the 1 complaints that include a mileage, the median is 30,000 miles and the middle half falls between 30,000 and 30,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.