2002 Chevrolet Express Technical Service Bulletins

367 technical service bulletins (TSBs) are on record for the 2002 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10130627Apr 11, 2013Equipment. This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
• 10134681Mar 26, 2013Equipment. This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
• 10134640Mar 4, 2013Wheels. This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10133130Jan 16, 2013Body and structure. This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
• 10112702Jan 8, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10112697Dec 27, 2012Equipment, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112681Dec 17, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. Technician will need to check the build date of the transmission, if it was built after 09/01/2003 and it is determined that a vehicle has an abnormal amount of noise, perform the rear unit end…
• 10112664Dec 13, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112655Dec 12, 2012Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10138220Nov 30, 2012Electrical system, Equipment. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10137478Nov 30, 2012Equipment. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10138217Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10137475Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10138211Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10137469Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10112585Nov 19, 2012Brakes, Electrical system. This Preliminary Information communication provides information to the technician that some vehicles may have an Antilock Braking System/ Traction Control System Malfunction Indicator Lamp are on or other various electrical issues. Technician should inspect the braided ground strap from the engine to the frame.
• 10138201Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137459Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137458Nov 13, 2012Equipment. This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10112546Nov 6, 2012Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10112523Oct 30, 2012Electrical system, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passages for leakage between circuits. Technician should apply regulated compressed air to the 3-4 clutch feed hole and the forward clutch feed hole one at a time with…
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10038294Jan 1, 2012Seat belts. Gm: there are seat belt problems: difficulty latching and unlatching buckle. Buckle release button is sticking. Seat belt warning light illuminated. Likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/3/12.
• 10042986Nov 1, 2011Seats. General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
• 10038295Feb 1, 2011Other or unknown. Gm: information on fixing multiple situations right the first time.
• 10037933Jan 1, 2011Engine cooling. Gm: the service engine soon light is on, there is also a misfire or engine noise. There are multiple possible causes.
• 10036545Oct 1, 2010Steering. Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. Do not replace entire steering gear for pitman seal leak. Technicians have been replacing entire steering gears due to not being able to service just leaking pitman shaft seal. *pe updated 5/9/11.
• 10025462Apr 1, 2008Transmission and drivetrain. Diagnostic information on mn8, mt1 ses/mil illuminated, dtc p0757, harsh shift, delayed 2-3 shift, 2-3 shift flare, no third gear, slips in third gear or reverse.
• 10024344Feb 1, 2008Engine cooling. Possible engine oil leak due to pcv freeze-up, equipped with the 4.8, 5.3, 6.0, and 6.2 v-8 engines.
• 10096433Sep 18, 2007Body and structure, Equipment. Merlin multiplex system when a proer/ground lug is not correctly tightened or becomes loose for any reason; erratic system operation is possible.
• 10020952Oct 1, 2006Body and structure. Side cargo door is hard to open. Install new hinge pins.
• 10020072Jul 19, 2006Engine cooling. Turbocharger oil feed line kinked or restricted.
• 10019426Mar 15, 2006Engine cooling. Generation iii v8 engine piston repairs.
• 10019186Feb 16, 2006Interior lighting, Exterior lighting. Ipc, interior lights and/or headlamps flicker. *ak fb2
• 10017191Oct 28, 2005Fuel system, Other or unknown. Supplement to bulletin 99-06-04-047a for fuel system cleaning.
• 10017190Oct 27, 2005Transmission and drivetrain. 4l60e, 4l65e replacement valve body gaskets does not seem to fit.

← All problems reported for the 2002 Chevrolet Express