2011 Chevrolet Express Technical Service Bulletins

1,695 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10079303Jan 7, 2015Engine. 13386 - special coverage. On some vehicles equipped with a 6.6l diesel engine, the nitrogen oxide (nox) sensor may fail due to contamination between the terminals in the sensor and the wire interface. The contamination may cause the nox sensor signal to become unstable and/or oscillate which may cause a malfunction indicator light to illuminate. If the condition occurs within the stated special coverage terms, the…
• 10139200Jan 6, 2015Engine, Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10139199Jan 6, 2015Suspension. This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10139198Jan 6, 2015Tires. This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
• 10057278Jan 1, 2015Transmission and drivetrain. General motors 2010-2014 chevrolet express gmc savana: information on torque converter clutch wear vehicles equipped 6.0l flexible fuel engine and 6 speed automatic transmission. *lj see document search button for owners letter
• 10114808Dec 23, 2014Engine cooling, Fuel system. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
• 10126251Dec 19, 2014Transmission and drivetrain. This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
• 10114801Dec 19, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10126248Dec 18, 2014Wheels. This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
• 10126237Dec 11, 2014Visibility (wipers, defrost, mirrors). This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
• 10126236Dec 11, 2014Suspension. This preliminary informational bulletin provides a procedure to replace the upper control arm bushing to correct the customers concern of a noise and/or shake felt while driving.
• 10126231Dec 10, 2014Equipment. This information provides the proper way to install the floor mats .
• 10114775Dec 10, 2014Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10126221Dec 8, 2014Electrical system. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
• 10114760Dec 3, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247214Dec 1, 2014Electrical system. Chassis Electronic Control Module Internal Contamination
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10114271Nov 25, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114270Nov 25, 2014Equipment. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
• 10114759Nov 24, 2014Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114748Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10114746Nov 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10114267Nov 21, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10114266Nov 21, 2014Transmission and drivetrain. This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
• 10114265Nov 20, 2014Electrical system. This technical bulletin provides a procedure to check the headlamp wiring connector and replace if damaged.
• 10114262Nov 18, 2014Brakes. This informational bulletin explains a normal condition for what and how the drive line can clunk.
• 10114260Nov 18, 2014Forward collision avoidance. This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
• 10114728Nov 13, 2014Fuel system. This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114247Nov 10, 2014Equipment. This preliminary bulletin provides a procedure to paint the areas of the frame, if there are signs of rust/corrosion after the wax coating peeled off.
• 10114245Nov 7, 2014Electrical system. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
• 10090222Nov 7, 2014Transmission and drivetrain. 14730 - customer satisfaction program. Certain vehicles, equipped with engine rpo l96 (6.0l v-8) and transmission rpo myd (6 speed auto), may have a condition in which high duty cycle use while pulling trailers and/or vehicles (such as fleet customers driving cut-away models with 16 foot boxes) can exceed the target energy input to the clutch. This may lead to faster torque converter clutch friction material wear…
• 10114241Nov 5, 2014Electrical system. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
• 10114705Nov 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114240Nov 3, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10114239Nov 3, 2014Equipment. This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
• 10254239Nov 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10247232Nov 1, 2014Electrical system, Other or unknown, Transmission and drivetrain. Torque Converter Clutch Wear
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10069250Nov 1, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10057601Nov 1, 2014Fuel system. General motors: chevrolet express 2010-2015 silverado ,savana sierra equipped with 6.6l duramax diesel engine rpo codes lgh. Duramax fuel injection pump part restriction.
• 10057068Nov 1, 2014Transmission and drivetrain. Chevrolet/gmc: driveline vibrations or shudder feeling are due to friction material wear on faster torque converter clutch when pulling trailers and/or vehicles and exceed target energy input. Model 2010-14 express, savana.
• 10135356Oct 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10114328Oct 30, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
• 10114320Oct 28, 2014Electrical system. This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.

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