2013 Chevrolet Express Technical Service Bulletins

1,841 technical service bulletins (TSBs) are on record for the 2013 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10126395Oct 27, 2015Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10126393Oct 26, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126387Oct 23, 2015Suspension. This preliminary informational bulletin provides repair information to replace the front springs with a new designed spring to correct a customer concern of front suspension too low, excessive tire wear, and/or unable to perform alignment.
• 10126385Oct 22, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
• 10126384Oct 22, 2015Brakes. This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
• 10114905Oct 19, 2015Engine, Electrical system. This Preliminary Information communication provides information to the technician about the operation and diagnostics of the Regular Production Option Code UJ1 brake warning pressure warning system. The technician can test the operation of the brake warning system. If the warning system does not function correctly, technician will need to inspect circuit 33 for a short to ground between X141 and the Instrument…
• 10114903Oct 16, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10126375Oct 14, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
• 10114894Oct 14, 2015Suspension, Body and structure. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10126370Oct 13, 2015Equipment, Transmission and drivetrain. This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
• 10126369Oct 13, 2015Electrical system. This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
• 10114876Oct 9, 2015Engine. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
• 10114873Oct 9, 2015Fuel system, Engine. This Preliminary Information communication provides information to the technician about vehicles that have a hard start when the engine is hot. If the fuel found in the vehicle has an American Petroleum Institute specific gravity reading of 39 - 44, and the fuel sample you used for comparison has an American Petroleum Institute specific gravity reading of 30 - 39, drain the fuel system and refill with a known good…
• 10126355Oct 6, 2015Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10126350Oct 5, 2015Equipment. This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
• 10126349Oct 2, 2015Wheels. This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
• 10126346Oct 2, 2015Engine cooling, Fuel system. This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
• 10126345Oct 2, 2015Engine cooling. This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.
• 10126344Oct 2, 2015Engine cooling. This preliminary informational bulletin provides technicians with repair information on removing seized exhaust temperature sensors.
• 10250030Oct 1, 2015Exterior lighting. Exterior Lighting Inoperative - Incorrect Upfitter BCM Connections
• 10246517Oct 1, 2015Exterior lighting, Electrical system. Exterior Lighting Inoperative - Incorrect Upfitter BCM Connections
• 10126343Oct 1, 2015Engine cooling. This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
• 10075416Oct 1, 2015Electrical system. Summary to be provided on a future date.
• 10074665Oct 1, 2015Exterior lighting. Summary to be provided on a future date.
• 10127246Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth…
• 10127240Sep 29, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10127238Sep 29, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10127230Sep 28, 2015Fuel system. This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label.
• 10123496Sep 18, 2015Engine cooling. 15457 - Special Coverage. Some 2010-2015 Chevrolet Express and GMC Savana vehicles and 2011-2015 Chevrolet Silverado HD and GMC Sierra HD vehicles that are equipped with 6.6L Duramax Diesel engines (RPO LML or LGH) may contain a leak in the seal between the engine-exhaust down pipe and the engine-exhaust pipe. If a leak is present, the intermittent regeneration of the diesel-particulate filter may cause small…
• 10123495Sep 18, 2015Engine. 14287 - Customer Satisfaction Program. On certain 2003-2015 model year Chevrolet Express, 2003-2007 Chevrolet Silverado, 2008-2013 Chevrolet Silverado HD, 2003-2015 GMC Savana, 2003-2007 GMC Sierra 3500, and 2007-2012 GMC Sierra HD model vehicles equipped with a Duramax diesel engine and an engine-block heater (RPO YF2 and K05), continuously activating the engine-block heater through Ambulance body up fit ?shore…
• 10127199Sep 16, 2015Electrical system. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10113817Aug 25, 2015Equipment. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10114680Aug 24, 2015Engine cooling. This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
• 10113810Aug 18, 2015Equipment. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10113805Aug 12, 2015Engine cooling. This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
• 10114652Aug 7, 2015Engine, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnostic Trouble Code P0521. Inspect the engine for any oil leaks and repair if need. Technician should change the engine oil and replace the oil filter using a PF48e type filter.
• 10113796Aug 6, 2015Equipment. This informational bulletin provides information on the proper use of GM floor mats.
• 10114646Aug 4, 2015Engine cooling. This Preliminary Information communication provides information to the technician on the proper steps for filling the coolant system for vehicles with a diesel engine and rear heater systems. Dealer will need to review and use Service Information procedures for Cooling System Draining and Filling (Vac-N-Fill Diesel) after all cooling system repairs are made.
• 10113792Aug 4, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10114642Aug 3, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10113788Aug 3, 2015Equipment. This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10059084Aug 1, 2015Engine cooling. Gmc/chevrolet: to assist engineering product feedback, parts for duramax diesel engine, has been placed on restrictions, by product quality center (pqc). Model 2010-16 duramax.
• 10059078Aug 1, 2015Engine, Electrical system. Cadillac/chevrolet/gmc: on some vehicles and/or trucks, instrument cluster will illuminate, after an oil change, indicating low oil pressure and/or ses lamp will illuminate. Model 2007-13 canyon, sierra, savana, yukon, cts-v, escalade, avalanche, camaro ss, colorado, corvette, express, silverado, suburban, tahoe.
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10114639Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10138147Jul 28, 2015Electrical system, Equipment, Engine cooling. This informational bulletin provides technicians with Information for Identifying non-GM ECM calibration use and Power-Up hardware detection in Duramax? diesel engines ? Photograph Tech 2® Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen.
• 10138146Jul 28, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10138139Jul 23, 2015Electrical system, Equipment. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

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