2014 Chevrolet Express Technical Service Bulletins

1,701 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139211Dec 4, 2017Equipment. This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
• 10139176Dec 4, 2017Equipment. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
• 10139099Nov 30, 2017Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10139088Nov 30, 2017Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10140340Nov 28, 2017Equipment. This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
• 10139095Nov 22, 2017Equipment. This bulletin describes the Dealer special tool loan program process.
• 10139089Nov 22, 2017Equipment, Transmission and drivetrain, Engine. This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10125126Nov 20, 2017Electrical system. This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can cause the BCM to appear off line.
• 10139118Nov 17, 2017Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10139090Nov 17, 2017Engine, Electrical system. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10125120Nov 17, 2017Electrical system, Brakes. This Preliminary information communicates an issue with the body harness shorting out off on the parking brake release cable causing various fuses to blow. We arecurrently looking into how and where this is happening in order to implement a corrective action plan.
• 10125113Nov 13, 2017Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by…
• 10135147Nov 8, 2017Engine cooling. 29400 01 - Special Coverage. On certain vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance. Dealers are to replace the DEF tank reservoir. The repairs will be made at no charge to the customer.
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10191129Nov 1, 2017Fuel system. Condition On certain 2013-2015 model year Chevrolet Express, Chevrolet Silverado HD, GMC Savana, GMC Sierra HD, and 2014-2015 model year Chevrolet Cruze vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance.
• 10134594Oct 25, 2017Equipment, Engine. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10134621Oct 24, 2017Equipment. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10134592Oct 23, 2017Electrical system. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
• 10134631Oct 19, 2017Visibility (wipers, defrost, mirrors). .
• 10134632Oct 16, 2017Electrical system, Visibility (wipers, defrost, mirrors). This engineering informational bulletin is requesting information from the filed on vehicles that have the condition of the window switch inoperative or intermittent.
• 10134593Oct 11, 2017Equipment. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10123227Oct 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10123222Oct 3, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10123219Oct 2, 2017Electrical system. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages “ Brake Pedal Override Feature “, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set.
• 10123214Oct 2, 2017Equipment. This Preliminary Information communication provides information to the technician about the retained accessory power on vehicles with Radio Provisions Only Regular Production Option Code (UXZ). If the vehicle is equipped with radio provisions but was not built with a radio, the retained accessory power feature will not be present.
• 10190497Oct 1, 2017Equipment, Visibility (wipers, defrost, mirrors). Engineering Information — Driver's Window Switch Intermittent Operation, Inoperative, Smoke or Melting Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on the drivers window switch intermittent operation, inoperative, smoke, or melting. Cause GM Engineering is attempting to determine the root cause of the above condition.
• 10190375Oct 1, 2017Visibility (wipers, defrost, mirrors), Equipment. Engineering Information — Driver's Window Switch Intermittent Operation, Inoperative, Smoke or Melting Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on the drivers window switch intermittent operation, inoperative, smoke, or melting. Cause GM Engineering is attempting to determine the root cause of the above condition.
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190321Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10159632Sep 20, 2017Electrical system. GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix. Some customers may comment on the drivers window switch intermittent operation, inoperative, smoke, or melting.
• 10159570Sep 20, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10157020Sep 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10157018Sep 20, 2017Fuel system, Tires, Equipment, Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10157014Sep 18, 2017Fuel system, Engine. This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel…
• 10159575Sep 14, 2017Electrical system. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
• 10159572Sep 14, 2017Equipment. This informational bulletin explains the importance of maintaining the vehicle.
• 10159569Sep 12, 2017Engine cooling, Equipment. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10156999Sep 11, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10159576Sep 7, 2017Engine cooling, Equipment. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
• 10159582Sep 6, 2017Engine cooling, Fuel system. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 10156992Sep 6, 2017Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination.
• 10156990Sep 6, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10159574Sep 5, 2017Engine. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10159571Sep 5, 2017Fuel system. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10140379Aug 31, 2017Engine. This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.
• 10140304Aug 31, 2017Engine cooling. This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.

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