2014 Chevrolet Impala Technical Service Bulletins

2,029 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10078925May 31, 2016Engine. This preliminary information communication provides information to the technician regarding vehicles equipped with engine regular production option code lea, lcv, and lkw may have a service engine soon lamp with diagnostic trouble code p015a set. If the service information for diagnostic instruction for diagnostic trouble code p015a was completed inspect the engine oil level for being overfilled.
• 10078923May 26, 2016Equipment, Body and structure. This preliminary information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10114101May 25, 2016Wheels. This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
• 10078921May 24, 2016Equipment. This preliminary information communication provides the technician with a diagnostic aid for identifying infotainment components on the vehicles to ensure that the correct component is ordered or replaced and the correct labor code is used for warranty submission.
• 10078920May 24, 2016Engine, Electrical system. This preliminary information communication provides information to the technician regarding vehicles equipped with engine regular production option code lea, lcv, and lkw may have a service engine soon lamp with diagnostic trouble code p015a set. If the service information for diagnostic instruction for diagnostic trouble code p015a was completed inspect the engine oil level for being overfilled.
• 10118547May 20, 2016Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114107May 20, 2016Electrical system. This informational bulletin provides information on service programming system (SPS) errors.
• 10078884May 17, 2016Brakes, Other or unknown. This preliminary information communication provides the technician with steps to diagnose and repair the vehicle if the abs lamp is on with diagnostic trouble code c0035 c0040 or unwanted traction control activation. Technician will inspect the wheel speed sensor harness for damage. Technician will repair the broken or damaged wire for the wheel speed sensor.
• 10118546May 16, 2016Equipment. This informational bulletin provides information on a new U.S. dealer special tool loan program.
• 10118545May 16, 2016Electrical system, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10134547May 13, 2016Equipment, Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative with no communication and DTC U0184, no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar hands-free calling issues, favorite stations stored twice and/or disappear caused by to the current software calibration within the radio.
• 10134545May 13, 2016Electrical system. This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
• 10078874May 10, 2016Equipment. This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for non - general motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10134536May 6, 2016Equipment. This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10114113May 5, 2016Engine cooling. This informational bulletin provides information on black smoke and rough idle on cold start.
• 10078872May 4, 2016Body and structure. This preliminary information communication provides the technician with the steps to diagnose and repair the concern of mildew odor or water on front floor on either side of the vehicle. Technician will gain access to the front wheelhouse of the affected side. The front wheel house flange may have a void in the sealer causing water to leak through and accumulate on the floor or wet carpet will be found.
• 10078862May 3, 2016Electrical system. This preliminary information communication advises the technician that the eassist drive motor generator battery section are no longer on restriction and does not require general motors technical assistance center case number.
• 10078571May 1, 2016Equipment. This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569May 1, 2016Fuel system, Other or unknown. This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10083782Apr 27, 2016Engine, Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083513Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10078749Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of the radio is inopertive. New software has been released to correct this concern.
• 10078745Apr 27, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician is provided instructions for resetting the vehicle communication interface module for this concern.
• 10083073Apr 26, 2016Electrical system, Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of a dead battery after leaving the vehicle during a bluetooth call.
• 10078743Apr 26, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose and repair the concern of a dead battery after leaving the vehicle during a bluetooth call.
• 10078560Apr 25, 2016Steering. This preliminary information bulletin provides a procedure to inspect and replace the steering column seal to correct a customer concern on a rubber squeak type noise when turning the steering wheel due to the seal for the intermediate shaft, located at the front of dash, rubbing on the rotating intermediate steering shaft.
• 10083781Apr 22, 2016Electrical system. This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician is to inspect for a sheared cam pin in the engine.
• 10083587Apr 22, 2016Equipment. This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern is the radio may be unable to save xm favorite stations.
• 10078550Apr 22, 2016Electrical system, Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern that the hd switching toggle setting does not function and volume differences between analog and digital hd switching due to the current software calibration within the radio.
• 10078549Apr 22, 2016Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative with no communication and dtc u0184, no xm on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and onstar hands-free calling issues, favorite stations stored twice and/or disappear due to the current software calibration within the radio.
• 10083509Apr 21, 2016Equipment. This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083482Apr 21, 2016Equipment. This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10078522Apr 20, 2016Equipment. "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520Apr 20, 2016Electrical system. This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10083884Apr 19, 2016Equipment. This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083484Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078735Apr 19, 2016Electrical system. This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10083847Apr 18, 2016Engine. This preliminary information communication advises the technician on the steps to diagnose and repair a possible rattle, tick, or knock type noise coming from the engine.
• 10078721Apr 18, 2016Engine. This preliminary information communication advises the technician on the steps to diagnose and repair a possible rattle, tick, or knock type noise coming from the engine.
• 10078507Apr 18, 2016Electrical system, Equipment. This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
• 10078506Apr 18, 2016Electrical system. This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504Apr 18, 2016Engine. This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502Apr 15, 2016Equipment. This warranty administration bulletin provides information on gm’s policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10083853Apr 14, 2016Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern with diagnostic trouble code p015a . The vehicle may have a service engine soon light on the cluster.
• 10083851Apr 14, 2016Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern. The vehicle may have a service engine soon light on or reduced engine power message on the diver information center.
• 10078680Apr 14, 2016Transmission and drivetrain, Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern with diagnostic trouble code p015a . The vehicle may have a service engine soon light on the cluster.
• 10078679Apr 14, 2016Engine. This preliminary information communication advises the technician on the steps to diagnosing the concern. The vehicle may have a service engine soon light on or reduced engine power message on the diver information center.
• 10083585Apr 13, 2016Equipment. This preliminary information communication advises the technician not to make any repairs or replace any parts. The technician is to contact the gm technical assistance center to review a concern when the vehicle's radio is unable to save a xm preset after saving presets.
• 10078481Apr 12, 2016Equipment. This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078472Apr 12, 2016Visibility (wipers, defrost, mirrors). This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.

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