2014 Chevrolet Impala Technical Service Bulletins

2,029 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10127224Sep 23, 2015Brakes. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair.
• 10127205Sep 17, 2015Suspension. This Preliminary Information communication provides information to the technician about a rattle coming from the rear of the vehicle when driving over medium sized bumps, it may sound like a loose spare tire or suspension component. The noise is most likely the left and right retaining clips holding the midsections of the parking brake cables to the car. The rattle can be repaired by preloading the cables using the…
• 10127204Sep 16, 2015Equipment. This Preliminary Information communication provides information to the technician of the air conditioning blowing warm air at times when the ambient temperature is high usually above 100 degrees Fahrenheit. The compressor might cycle and system pressures might reach compressor cut off very fast due to low heat rejection. Engineering is aware of the concern and is working on a solution.
• 10248494Sep 1, 2015Equipment. Navigation Voice Prompts Choppy Distorted or Garbled.
• 10114700Aug 31, 2015Engine cooling, Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2015 Buick Lacrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical…
• 10114682Aug 24, 2015Equipment, Electrical system, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have an intermittent crank / no start concern. Technician will find Diagnostic Trouble Code P1682 set in the Engine Control Module. After using all published Service Information diagnostics and the root cause is not determined, then replace the KR75 Engine Controls Ignition Relay # 7…
• 10114672Aug 18, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10113810Aug 18, 2015Equipment. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10113804Aug 12, 2015Equipment. This engineering information bulletin announces the end of need for information from the field regarding poor A/C performance.
• 10113800Aug 10, 2015Transmission and drivetrain, Steering, Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
• 10113796Aug 6, 2015Equipment. This informational bulletin provides information on the proper use of GM floor mats.
• 10113792Aug 4, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10114642Aug 3, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10113789Aug 3, 2015Transmission and drivetrain, Steering. This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of IPC gauges sweep, loss of power steering assist, intermittent no crank, reduced engine power and multiple U-codes.
• 10113788Aug 3, 2015Equipment. This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
• 10113787Aug 3, 2015Seat belts. This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
• 10059175Aug 1, 2015Steering. Buick/cadillac/chevrolet/gmc: due to an improper jump start, the power steering fuse was either blown or failed, causing a hard steering. Or loss of power steering assist. Model 2013-16 lacrosse, regal, malibu, 2010-13 equinox, terrain, 2014-15 elr, 2014-16 impala, 2012-15 verano, 2011-15 cruze, volt.
• 10059171Aug 1, 2015Steering, Electrical system, Engine. Chevrolet: body harness contacts rear seat back bolster bracket; rubbing anti abrasion tape and wire insulation, causing short to ground and interferes with loss of power steering assist, instrument cluster gauges, intermittent no crank and engine power reduction. Model 2014-15 impala. *pe model 2013-15 xts, xts professional. Updated 2/23/16.
• 10057669Aug 1, 2015Exterior lighting. General motors 2014-2015 chevrolet impala, malibu: brake light stays illuminated without brake pedal being pressed. Some customers may experience this problem. *lj updated 1/15/16. *pe updated 2/1/16.
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10138153Jul 30, 2015Seats, Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral movement, clunk, squeak, click noise or shift while cornering.
• 10114639Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10138139Jul 23, 2015Electrical system, Equipment. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
• 10089886Jul 23, 2015Engine cooling. "14588 - special coverage. On some 2011-2015 model year chevrolet caprice and 2012-2015 model year chevrolet impala police patrol vehicles, idling the engine for extended periods of time can prematurely wear the engine-cooling-fan motor. In this condition, the motor may fail to operate or operate noisily. This condition can also damage motor-control relays in the vehicle’s underhood bussed electrical center (ubec).
• 10138137Jul 21, 2015Electrical system, Equipment. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10138130Jul 16, 2015Transmission and drivetrain. This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
• 10114608Jul 16, 2015Equipment. This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
• 10138125Jul 15, 2015Equipment. This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
• 10114606Jul 15, 2015Electrical system. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
• 10138117Jul 10, 2015Equipment, Body and structure. This informational bulletin provides recommendations and product information for application of anti-corrosion materials
• 10138116Jul 10, 2015Electrical system, Equipment. This preliminary informational bulletin provides repair information on instrument cluster reprogramming to correct a customer concern of DIC message of ?Service Front Camera? or ?Tire Learning Active? at start up.
• 10138114Jul 10, 2015Seats, Electrical system, Equipment. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
• 10138113Jul 10, 2015Fuel system. This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
• 10114598Jul 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10114597Jul 9, 2015Transmission and drivetrain, Equipment. This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
• 10137943Jul 7, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
• 10114594Jul 6, 2015Electrical system. This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2015 Buick Lacrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical…
• 10058687Jul 1, 2015Engine cooling. Chevrolet: tsb contains a notification of an owner's letter. Select document search button below. When certain vehicles have been idling for long periods of time, engine cooling fan motor can wear out prematurely and motor either fails to operate or is noisy. Model 2011-15 caprice, 2012-15 impala.
• 10113714Jun 25, 2015Equipment. This engineering information bulletin annouces the end of need for information from the field regarding poor A/C performance, A/C not cold enough, insufficient cooling, A/C not working.
• 10113707Jun 24, 2015Exterior lighting. This engineering information bulletin is requesting information from dealers on a customer concern of brake lights stay illuminated without brake pedal being pressed.
• 10113705Jun 23, 2015Electrical system. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10113703Jun 23, 2015Electrical system, Engine cooling. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10115067Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
• 10115064Jun 22, 2015Electrical system. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
• 10113701Jun 22, 2015Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10115060Jun 18, 2015Equipment. This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
• 10115053Jun 17, 2015Tires, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115045Jun 15, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to…
• 10115038Jun 12, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…

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