2014 Chevrolet Impala Technical Service Bulletins

2,029 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137928May 22, 2014Equipment, Tires. This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
• 10137927May 22, 2014Equipment, Tires. This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
• 10137925May 21, 2014Equipment. This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
• 10137924May 20, 2014Equipment. This informational bulletin provides options/packages that can be installed on PPV.
• 10137919May 19, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10137918May 19, 2014Electrical system, Equipment. This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
• 10112074May 19, 2014Brakes. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access…
• 10137914May 16, 2014Equipment. This informational bulletin provides tips on how to care for the interior of the vehicle using products.
• 10137910May 14, 2014Equipment. This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
• 10137906May 13, 2014Electrical system. This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
• 10137905May 13, 2014Electrical system. This preliminary bulletin provides information to the technician, to check for loose grounds and the correct labor op to use
• 10137903May 12, 2014Equipment. This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
• 10112066May 12, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then…
• 10137901May 9, 2014Fuel system. This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
• 10092903May 9, 2014Equipment. 14046a - service update (revised expiration date and additonal customers added). The purpose of this service update is provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in gm, and maintain loyalty to gm. The vehicles involved in this service update have previously had a warranty repair for a tail lamp water leak. Since that repair, gm has developed a more robust repair.
• 10061188May 9, 2014Exterior lighting. Summary to be provided on a future date.
• 10092869May 8, 2014Exterior lighting. 14047 - customer satisfaction. With heat and age, the tail lamp gasket on certain vehicles may lose the ability to seal. This could allow water to leak into the trunk area. Dealers are to replace the tail lamp gaskets and inspect the trunk for water damage or odor.
• 10061185May 8, 2014Exterior lighting. Summary to be provided on a future date.
• 10112057May 6, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio display does not always return to the previous source screen when a Bluetooth call has ended. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10137890May 2, 2014Equipment, Transmission and drivetrain, Engine cooling. This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
• 10112049May 2, 2014Engine cooling, Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10112048May 2, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern.
• 10253128May 1, 2014Brakes. Engineering Information
• 10246913May 1, 2014Back-over prevention (rear camera), Wheels. EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
• 10246848May 1, 2014Engine cooling. CSP - Tail Lamp Gasket Seal
• 10246847May 1, 2014Exterior lighting. Service Update for Customer Vehicles Goodwill for Repeat Tail Lamp Repair Expires May 31, 2015 US Vehicles Only
• 10246506May 1, 2014Electrical system, Other or unknown. Unable to Clear BCM DTCs After Completing Repair
• 10245758May 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10137889May 1, 2014Equipment, Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message off and reset the battery light flashing.
• 10074051May 1, 2014Brakes. Summary to be provided on a future date.
• 10070960May 1, 2014Equipment. Summary to be provided on a future date.
• 10067230May 1, 2014Exterior lighting. Summary to be provided on a future date.
• 10067229May 1, 2014Exterior lighting. Summary to be provided on a future date.
• 10056244May 1, 2014Brakes. Chevrolet: some vehicles may experience, with or without alerts, unwanted braking due to park brake not always released, unexpectedly decelerated, park/service park brake light on. Model 2014 impala.
• 10056237May 1, 2014Electrical system. General motors: due to loose ground terminal connections, in some vehicles and trucks experience, accessories malfunctions, dic messages, ipc warning indicators, ses light on.
• 10056217May 1, 2014Exterior lighting. Chevrolet: see document search button for owner letter. Water is allow to leak into trunk area, due to tail lamp gasket, with heat and age, lost its ability to seal. Model 2014 impala.
• 10055843May 1, 2014Electrical system. Chevrolet/buick: some vehicles may experience malfunction indicator lamp (mil) on, or service charging system message displayed, or charging system light on. Model 2012-2014 lacrosse, regal, malibu, impala.
• 10038468May 1, 2014Brakes. Gm: the brake, traction, or stability lights are on because of debris stuck on the wheel speed sensor. Updated on 06/15/2011. *kb updated on 06/20/2011. *rm updated 6/27/11. *pe updated 10/3/11. *pe updated 05/08/2013 *js updated on 7/9/2013. *kb updated 7/28/14.
• 10135233Apr 30, 2014Electrical system. This preliminary bulletin provides a procedure to clear all the codes from the BECM and not replace it until confirmed, and the customers concern of the Service Charging System message has been cleared.
• 10135227Apr 28, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10111829Apr 25, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10111827Apr 25, 2014Wheels, Brakes. This Preliminary Information communication provides the technician with steps to diagnose and repair the vehicle if the ABS lamp is on with Diagnostic Trouble Code C0035 C0040 or unwanted traction control activation. Technician will inspect the Wheel Speed Sensor harness for damage. Technician will repair the broken or damaged wire for the Wheel Speed Sensor.
• 10135222Apr 22, 2014Equipment. This informational bulletin explains how to cut a new key or how to get a precut key from GM.
• 10135220Apr 22, 2014Engine cooling. This preliminary bulletin explains a normal condition of a customers concern of a rough idle and black smoke on cold starts.
• 10135219Apr 22, 2014Exterior lighting. This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
• 10135218Apr 22, 2014Equipment. This informational bulletin is to assist with the identification of issues that are not considered warrantable.
• 10111819Apr 22, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111815Apr 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
• 10111813Apr 18, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer…
• 10111811Apr 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.

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