2016 Chevrolet Impala Technical Service Bulletins

1,293 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10116630Feb 16, 2017Electrical system. This technical bulletin provides a procedure to locate a possible electrical connector if the STS message comes on.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10113425Feb 16, 2017Engine. This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated…
• 10116627Feb 13, 2017Electrical system, Seats. This technical bulletin provides a procedure to inspect and repair the front seats wiring harness only if certain SIR DTCs are set.
• 10116591Feb 13, 2017Equipment. This informational bulletin provides information on Installing the Correct Replacement Spin-On Oil Filter When Servicing.
• 10116587Feb 13, 2017Engine. This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
• 10116584Feb 13, 2017Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10113418Feb 13, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the…
• 10113417Feb 13, 2017Electrical system. This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.
• 10113416Feb 13, 2017Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10113413Feb 10, 2017Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10116623Feb 8, 2017Equipment. This technical bulletin provides a procedure to replace the garage door opener transmitter to correct a condition of poor range for the garage door opener.
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10116572Jan 31, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10113363Jan 31, 2017Fuel system. This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel tank and all lines if contamination is found. The technician is to replace the high pressure fuel pump and the…
• 10116540Jan 26, 2017Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10116539Jan 25, 2017Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10116547Jan 24, 2017Equipment. this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
• 10113338Jan 24, 2017Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10116537Jan 19, 2017Tires. This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
• 10116560Jan 18, 2017Air bags. This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.
• 10116538Jan 17, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10116575Jan 12, 2017Steering. This preliminary informational bulletin provides a procedure to replace the steering column or repair as necessary to correct conditions of Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
• 10116534Jan 12, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10113328Jan 12, 2017Equipment. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10113324Jan 12, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that have cold air blowing from the center console or cold air blowing from the wireless charging mat area. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113321Jan 12, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10116574Jan 11, 2017Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10113318Jan 11, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further…
• 10113317Jan 11, 2017Fuel system, Other or unknown. This Preliminary Information communication advises the technician that the Compressed Natural Gas tank is no longer on restriction through the General Motors Product Quality Center. Dealer can now order part through the normal Customer Care and Aftersales parts process.
• 10113314Jan 11, 2017Equipment. This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.
• 10113313Jan 11, 2017Electrical system. This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
• 10113306Jan 9, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that have cold air blowing from the center console or cold air blowing from the wireless charging mat area. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10113298Jan 9, 2017Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes.
• 10113297Jan 9, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
• 10116536Jan 6, 2017Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10113295Jan 6, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10113289Jan 4, 2017Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10111744Dec 19, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10111779Dec 14, 2016Equipment. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
• 10111748Dec 14, 2016Seats. This technical bulletin provides a procedure for installing fan guards on both driver and passenger seat cooling fans due to the ventilation fans coming into contact with the seat cushion pad causing a noise when in use.
• 10111715Dec 12, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10111714Dec 12, 2016Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10111743Dec 9, 2016Suspension. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10111740Dec 9, 2016Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10125998Dec 7, 2016Body and structure, Electrical system. 26180 01 Customer Satisfaction Program. Certain vehicles, equipped with a remote trunk release (RPO AB5), may have an incorrect fuse value specified for fuse F66 (Trunk Release) on the Engine Compartment Fuse Block cover. Dealers will inspect, and if necessary, replace the fuse and/or fuse block cover.
• 10111741Dec 7, 2016Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10111742Dec 5, 2016Equipment. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
• 10111763Dec 1, 2016Body and structure. This informational bulletin provides information for technicians that upon removal of a front door trim panel, two high retention retainers will break but must be replaced with same high retention retainers to properly secure the door trim.
• 10114852Nov 30, 2016Electrical system. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.

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