2020 Chevrolet Impala Technical Service Bulletins

555 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10187394Dec 4, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10186080Dec 4, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10187626Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10187372Dec 1, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10186105Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10186058Dec 1, 2020Transmission and drivetrain, Electrical system. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10184480Nov 25, 2020Equipment. This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 10184501Nov 19, 2020Engine, Transmission and drivetrain. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10184499Nov 12, 2020Equipment, Wheels. This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10184105Nov 11, 2020Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10184504Nov 6, 2020Visibility (wipers, defrost, mirrors). This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 10184503Nov 6, 2020Body and structure, Equipment. Thins informational bulletin provides information on Paint-less Dent Repair Process.
• 10183211Oct 30, 2020Equipment, Engine cooling. This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
• 10183782Oct 23, 2020Transmission and drivetrain, Electrical system, Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10183126Oct 23, 2020Engine. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10183779Oct 21, 2020Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10183780Oct 9, 2020Equipment. This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10181724Sep 30, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10181675Sep 29, 2020Equipment, Body and structure. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10181695Sep 17, 2020Equipment, Electrical system. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
• 10181660Sep 2, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10180697Aug 14, 2020Equipment. This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10180317Aug 14, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10180315Aug 12, 2020Electrical system. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
• 10180299Aug 5, 2020Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10178949Jul 28, 2020Transmission and drivetrain, Engine. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10178389Jul 28, 2020Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10178386Jul 27, 2020Equipment, Engine, Engine cooling. This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes but instead should replace the evaporator again.
• 10179408Jul 10, 2020Body and structure, Equipment. This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
• 10178361Jul 2, 2020Electrical system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10178348Jun 26, 2020Engine cooling. This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
• 10178347Jun 25, 2020Equipment. This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes but instead should replace the evaporator again.
• 10178288Jun 23, 2020Transmission and drivetrain. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10178293Jun 15, 2020Equipment. This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10178312Jun 9, 2020Engine. This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
• 10178303Jun 2, 2020Electrical system, Seats. This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
• 10178291Jun 2, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10178302Jun 1, 2020Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6…
• 10176648May 28, 2020Electrical system. This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
• 10176647May 27, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176649May 20, 2020Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10176607May 8, 2020Equipment, Engine, Fuel system. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10176644May 7, 2020Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10176646May 6, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176632May 5, 2020Fuel system, Engine. This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
• 10176298May 4, 2020Equipment. This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes but instead should replace the evaporator again.
• 10175850Apr 29, 2020Tires, Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10175853Apr 28, 2020Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10174827Apr 17, 2020Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6…
• 10175855Apr 14, 2020Equipment, Body and structure. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

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