2002 Chevrolet Silverado 1500 HD Problems
- Complaints
- 22filed with NHTSA
- Median mileage
- 110,000miles, 21 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Sources: NHTSA records for the 2002 Chevrolet Silverado 1500 HD (complaints, recalls, investigations). Report an error
NHTSA recorded 22 consumer complaints for the 2002 Chevrolet Silverado 1500 HD. The part named most often is brakes, with 14 complaints (64% of the total), followed by engine (4) and fuel system (3). 21 of the complaints include a mileage, and 14% of those were filed for vehicles with under 50,000 miles; the median is 110,000 miles. NHTSA lists 0 recall campaigns and 312 technical service bulletins for this model year. Brakes complaints overlap with 13 technical service bulletins filed under the same part. Engine complaints overlap with 32 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes14 64%
- Engine4 18%
- Fuel system3 14%
- Electrical system1 4.5%
- Engine cooling1 4.5%
- Steering1 4.5%
- Body and structure1 4.5%
Example complaints
Brakes: “Traveling down hill on snow cover roads at about 40 MPH, the light turned and I hit the brakes and the pedal went to the floor, the rear wheels started sliding. I was not able to stop in time to make the light, but was able to get on the shoulder to avoid an accident and come to a stop. After investigation I found the steel brake lines that were badly corroded had ruptured.”
NHTSA complaint #10496514, filed 2013-02, 85,000 milesEngine: “5 exhaust bolts have broken off on my 6.0 liter chevy engine. 3 on the driver's side and 2 on the passenger side. This is a common problem with this engine that chevy will not stand behind. The local dealer quoted me $2,000 to fix the problem.”
NHTSA complaint #10469241, filed 2012-08, 95,000 milesFuel system: “Started to hear engine exhaust getting loud, started to look for exhaust leak and found that # 8 and #7 piston leaking at exhaust manifold due to broken bolts and then engine error code o2 sensor bank 1 will not turn off, can not get truck to pass inspection have found out others truck owners have same problem.”
NHTSA complaint #10639561, filed 2014-09, 149,337 milesTransmission and drivetrain: “While driving, the automatic transmission shifts abruptly causing the truck to jump forward. The transmission will continue to shift hard through all gears until truck has been stopped and shut off for a period of time. This is an intermittent occurrence. It has happened approx. 5 times from 24000 miles til now at 31000 miles over a period of 6 months. Dealer checked transmission and states that fluid is burnt, slips in second gear and recommends a new transmission instead of repair. There are several factors that need to be taken into consideration. …”
NHTSA complaint #10436422, filed 2011-11, 24,000 milesMileage when problems were reported
14% of the 21 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 59,000 and 124,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Recalls and investigations
NHTSA lists no recall campaigns for the 2002 Chevrolet Silverado 1500 HD in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 312 on record; the latest 10 are shown.
- 11020816Jul 18, 2025Other or unknown. This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- 11014455Feb 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get…
- 11012907Dec 18, 2024Engine. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010544Oct 7, 2024Engine. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need…
- 11006421Jul 24, 2024Transmission and drivetrain. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging…
- 11004761Jun 28, 2024Fuel system, Engine. This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with…
- 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492…
- 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
Other model years of the Chevrolet Silverado 1500 HD
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2005 | 26 | 87,030 | 0 | — | — | Not compared (before 2008) | Falling |
| 2004 | 17 | 60,200 | 0 | — | — | — | Falling |
| 2003 | 101 | 84,000 | 0 | — | — | Not compared (before 2008) | Falling |
| 2002 | 22 | 110,000 | 0 | — | — | — | Stable |
| 2001 | 16 | 100,118 | 0 | — | — | — | Stable |
All Chevrolet Silverado 1500 HD model years
Frequently asked questions
How many NHTSA complaints does the 2002 Chevrolet Silverado 1500 HD have?
NHTSA recorded 22 consumer complaints for the 2002 Chevrolet Silverado 1500 HD as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Chevrolet Silverado 1500 HD is reported most often?
Brakes is named most often, in 14 complaints (64% of the total), followed by engine with 4.
Has the 2002 Chevrolet Silverado 1500 HD been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Chevrolet Silverado 1500 HD reported?
Among the 21 complaints that include a mileage, the median is 110,000 miles and the middle half falls between 59,000 and 124,000 miles; 14% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.