2002 Chevrolet Silverado 1500 HD Technical Service Bulletins

312 technical service bulletins (TSBs) are on record for the 2002 Chevrolet Silverado 1500 HD. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10111959Feb 24, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.
• 10111927Feb 12, 2014Fuel system, Equipment, Brakes. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10111894Feb 4, 2014Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10111977Jan 7, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
• 10190934Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10133103Dec 16, 2013Back-over prevention (rear camera). This informational bulletin provides directions on submitting different PIRs
• 10133086Dec 4, 2013Fuel system, Other or unknown. This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
• 10118885Nov 22, 2013Brakes. This informational bulletin provides information on brake line kits now available and how to service them on vehicle.
• 10246645Nov 1, 2013Brakes. Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10246631Sep 1, 2013Engine cooling. Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10113199Aug 20, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
• 10113188Aug 12, 2013Steering. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
• 10113177Aug 5, 2013Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10130567Jul 12, 2013Equipment. This informational bulletin provides information on key codes security rules and information on GM key code look up application.
• 10130562Jul 9, 2013Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10113108May 24, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.
• 10139067May 23, 2013Equipment. This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
• 10139066May 23, 2013Engine cooling, Equipment. This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
• 10139049May 16, 2013Equipment, Visibility (wipers, defrost, mirrors). This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
• 10139020May 3, 2013Suspension. This informational bulletin provides information for Squeak Noise from Rear of Vehicle Condition.
• 10139019May 3, 2013Equipment, Engine cooling. This preliminary informational bulletin provides information on High Oil Pressure on Startup After Engine Replacement Concern.
• 10113074May 2, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
• 10130652Apr 25, 2013Equipment. This technical bulletin provides Warranty Administration - New Labor Codes information.
• 10130627Apr 11, 2013Equipment. This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
• 10130626Apr 11, 2013Equipment. This technical bulletin provides a revision of 01-08-49-017A to add new pricing information and payment terms.
• 10130610Apr 2, 2013Equipment. This technical bulletin provides a revision of 02-06-01-022M to add the 2013 model year.
• 10134681Mar 26, 2013Equipment. This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
• 10134640Mar 4, 2013Wheels. This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112864Feb 18, 2013Body and structure. This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112862Feb 15, 2013Electrical system, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a surge or stall when in gear at a stop. Technician will find Diagnostic Trouble Code P0742. Technician will need to isolate if the concern is transmission internal or external. Technician will need to disconnect the 20 way connector at the transmission (C-175 for model years 2001 ? 2007 and X-175 for model…
• 10112845Feb 5, 2013Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have no forward or reverse. Technician will need to check for metal debris in torque converter clutch valve.
• 10133130Jan 16, 2013Body and structure. This informational bulletin provides information pre-painting/cleaning process for TPO plastic fascias.
• 10112702Jan 8, 2013Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308.
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10138220Nov 30, 2012Electrical system, Equipment. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10137478Nov 30, 2012Equipment. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10138213Nov 26, 2012Wheels, Equipment. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10137471Nov 26, 2012Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10138211Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.

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