2020 Chevrolet Silverado 1500 Technical Service Bulletins

1,554 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Silverado 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10168209Oct 14, 2019Engine cooling. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
• 10168193Oct 14, 2019Engine cooling. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 10168175Oct 14, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10168220Oct 11, 2019Visibility (wipers, defrost, mirrors). This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to gathering information for the power outside folding mirror with the conditions of having shakes, clicking and/or noisy while folding or loose between the mirror head and mirror base.
• 10168186Oct 10, 2019Equipment. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 10168208Oct 9, 2019Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10168205Oct 9, 2019Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10168176Oct 8, 2019Transmission and drivetrain. This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
• 10167478Oct 8, 2019Engine cooling, Electrical system. N192266751 - Service Update (9 VINs moved from N192266750 due to different procedure). On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1.The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel engine fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF…
• 10168235Oct 7, 2019Electrical system. This technical provides a procedure to locate, disconnect and re-connect the TCM electrical connector if found the cause of the customers concerns.
• 10168204Oct 2, 2019Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10168188Oct 2, 2019Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10167423Oct 2, 2019Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
• 10168177Oct 1, 2019Engine cooling. This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
• 10167421Oct 1, 2019Electrical system. This Preliminary information communicates the potential for DTCs P2C7A and/or P14D9 to set, the current procedure to clear them and that an ECM calibration is being developed.
• 10165919Sep 30, 2019Engine cooling. This Preliminary information communicates an issue with the engine wiring harness shorting at the left front cylinder head causing any of the following issues: - IPC gauges sweeping while driving - Several IPC warning messages and MIL displayed - Any combination of the following DTC's: U0073 U0100 u0101 u0121 u0128 U0129 u0131 U0140 U0146 U0422 U2413 P0107 P0641 C2A07
• 10165916Sep 30, 2019Engine cooling. The Preliminary Information communication advises the technician that the Product Quality Center has a part exchange for 3.0 LM2 engine. The dealer technician is advised to call the GM Product Quality Center for further assistance
• 10165902Sep 24, 2019Engine cooling. This Preliminary information communicates A vehicle may have a tick noise from the engine cold, initial start in the morning. A lifter may not have sufficient amount of oil during cold start operation (not pumped up). As information comes in the Pi will be updated and when the final repair is out this this PI will be changed to a Bulletin
• 10166672Sep 20, 2019Transmission and drivetrain. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to 8 speed transmission shift quality.
• 10166638Sep 18, 2019Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10165891Sep 18, 2019Wheels. This Preliminary information communicates to the dealer technician that some customers may comment the rear wheels locked up at low speeds after a hot soak. Technicians may find DTC's P2724, P2727 or P2729 set. Technician's are advised to replace the TCM to address this concern.
• 10166670Sep 13, 2019Engine cooling. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to oil leaking from the oil pan.
• 10165884Sep 10, 2019Electrical system. This Preliminary information communicates to the dealer that a customer may comment that the MIL light is illuminated. The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.
• 10165871Sep 5, 2019Engine cooling. The Preliminary Information communication advises the technician that the Product Quality Center has a part exchange for 3.0 LM2 engine. The dealer technician is advised to call the GM Product Quality Center for further assistance.
• 10165870Sep 5, 2019Engine cooling. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
• 10165865Sep 4, 2019Steering. This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane…
• 10165863Sep 4, 2019Electrical system. This Preliminary information communicates advises the technician that the ECM part number will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10164791Aug 30, 2019Engine cooling. The Preliminary Information communication advises the technician that the Product Quality Center has a part exchange for 3.0 LM2 engine. The dealer technician is advised to call the GM Product Quality Center for further assistance
• 10165111Aug 28, 2019Engine cooling. This New Engine Features Bulletin provides General Information to help the Service Personnel become familiar with the Duramax Diesel 3.0L - RPO LM2.
• 10165117Aug 27, 2019Engine cooling. The informational bulletin explains the normal noises that are emitted from the engine once the engine is turned off.
• 10164786Aug 27, 2019Engine cooling. This preliminary information communicates the part restriction for the diesel turbocharger and EGR components
• 10165080Aug 26, 2019Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10164785Aug 26, 2019Engine cooling, Fuel system. This Preliminary information communicates the part restriction for the diesel engine air delivery and exhaust system components
• 10165127Aug 23, 2019Electrical system. This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
• 10165087Aug 23, 2019Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10164782Aug 23, 2019Fuel system. This preliminary information communicates the part restriction for the diesel engine fuel system components
• 10165124Aug 21, 2019Engine cooling. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10164777Aug 21, 2019Engine cooling. This Preliminary information communicates to the dealer technician the coolant control valve is on restriction.
• 10165084Aug 20, 2019Equipment. This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station, App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
• 10165126Aug 19, 2019Equipment. This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
• 10165138Aug 15, 2019Visibility (wipers, defrost, mirrors). This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to gathering information for the power outside folding mirror with the conditions of having shakes, clicking and/or noisy while folding or loose between the mirror head and mirror base.
• 10165121Aug 15, 2019Engine cooling. This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10164769Aug 14, 2019Equipment, Engine. The Preliminary Information communication advises the technician that the Product Quality Center has a part exchange for 3.0 LM2 engine. The dealer technician is advised to call the GM Product Quality Center for further assistance
• 10165122Aug 13, 2019Engine cooling. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10163900Jul 26, 2019Equipment. This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
• 10163272Jun 26, 2019Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10163268Jun 26, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10163261Jun 26, 2019Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

← All problems reported for the 2020 Chevrolet Silverado 1500