2020 Chevrolet Silverado 1500 Technical Service Bulletins

1,554 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Silverado 1500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000494May 9, 2024Engine, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 11000576May 7, 2024Other or unknown. This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 11000599May 6, 2024Wheels. This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
• 11000550May 3, 2024Other or unknown, Electrical system, Exterior lighting, Body and structure…. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11000549May 3, 2024Wheels. This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
• 11000493May 3, 2024Electrical system, Fuel system. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 11000575May 2, 2024Other or unknown. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 11000163May 1, 2024Other or unknown. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11000158May 1, 2024Other or unknown, Seats. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 11000164Apr 30, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11000162Apr 30, 2024Electrical system. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11000160Apr 30, 2024Other or unknown. This service bulletin provides information on proper use of floor mats.
• 11000157Apr 26, 2024Electrical system. This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
• 11000120Apr 26, 2024Electrical system, Other or unknown. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
• 11000119Apr 26, 2024Suspension, Engine, Transmission and drivetrain. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10253770Apr 18, 2024Wheels. This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10254014Apr 16, 2024Electrical system, Equipment. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 10253527Apr 10, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253528Apr 8, 2024Equipment, Electrical system, Brakes. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
• 10253526Apr 8, 2024Equipment, Wheels. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
• 10252789Mar 28, 2024Body and structure, Equipment, Electrical system. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
• 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252745Mar 27, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10252774Mar 26, 2024Electrical system, Equipment. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10252126Mar 21, 2024Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10252125Mar 21, 2024Engine cooling. This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
• 10252124Mar 21, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10252106Mar 20, 2024Equipment, Fuel system. This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
• 10253085Mar 14, 2024Electrical system. This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.
• 10251913Mar 14, 2024Electrical system, Equipment. This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.
• 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251909Mar 11, 2024Electrical system, Engine cooling, Transmission and drivetrain. This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
• 10251888Mar 11, 2024Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10251889Mar 10, 2024Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10253068Mar 7, 2024Electrical system. This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
• 10251641Mar 7, 2024Visibility (wipers, defrost, mirrors). This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
• 10251638Mar 7, 2024Fuel system. This bulletin advises the tech that there are extra characters on the fuel injector and to ignore the last numbers when identifying flow rate.
• 10253066Mar 6, 2024Exterior lighting. This Preliminary information communicates to the dealers information related to a Malfunction Indicator Lamp (MIL) Illuminated During Cold Ambient Temperatures with DTCs P30C3 and/or P30BF P30C7 P30CB Setting.
• 10253062Mar 5, 2024Fuel system, Engine cooling, Exterior lighting. This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis. If the code does not reset, it advises to release the vehicle to the…
• 10253060Mar 4, 2024Equipment. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
• 10251635Mar 4, 2024Equipment. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 10251513Mar 1, 2024Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10251720Feb 27, 2024Transmission and drivetrain. This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
• 10251362Feb 26, 2024Electrical system, Body and structure, Latches, locks and linkages. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
• 10251357Feb 26, 2024Engine cooling. This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
• 10251355Feb 26, 2024Engine cooling. This service bulletin provides a procedure to replace the valve lifter and guides to correct customer concerns of Poor Engine Performance, Engine Misfires, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 Set.
• 10251715Feb 23, 2024Transmission and drivetrain. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
• 10251712Feb 23, 2024Engine cooling. This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
• 10250789Feb 23, 2024Engine cooling. This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
• 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

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