2016 Chevrolet Silverado 2500 Technical Service Bulletins

1,780 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114048Apr 12, 2017Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10114000Apr 11, 2017Equipment. This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.
• 10113869Apr 11, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the…
• 10113977Apr 10, 2017Equipment. This informational bulletin provides information on proper use of floor mats.
• 10113994Apr 6, 2017Equipment. This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
• 10113979Apr 6, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10113976Apr 6, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10113859Apr 5, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of…
• 10113853Apr 3, 2017Equipment. This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.
• 10138086Mar 29, 2017Suspension. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10138080Mar 28, 2017Electrical system. This technical bulletin has a procedure to reprogram the HPCM to to correct the customers concern.
• 10138015Mar 24, 2017Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10138032Mar 20, 2017Wheels. This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers…
• 10116662Mar 20, 2017Engine. This Preliminary Information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Customer hears a rattle or ticking noise that is louder inside the vehicle than outside. A-This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the…
• 10138087Mar 17, 2017Steering. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
• 10138061Mar 16, 2017Electrical system. This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.
• 10138033Mar 16, 2017Transmission and drivetrain. This technical bulletin provides a procedure to reprogram the ECM to correct multiple transmission concerns.
• 10138060Mar 15, 2017Equipment. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
• 10116658Mar 15, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct…
• 10138089Mar 14, 2017Suspension. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on SUVs and how to correct and repair.
• 10116656Mar 14, 2017Electrical system, Brakes. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake…
• 10138025Mar 13, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138093Mar 9, 2017Transmission and drivetrain. This engineering information is ending the need for information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.
• 10138053Mar 9, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10138024Mar 8, 2017Equipment. This Technical Bulletin involves technicians clearing Lost Communication U Codes from modules due to false setting of the DTC.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10116654Mar 7, 2017Steering. This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be caused by the Pitman Shaft Over-Center Preload Adjustment becoming misadjusted. Technician will need to replace the steering gear pitman arm shaft with an updated design.
• 10138039Mar 3, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10138023Mar 2, 2017Fuel system. This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
• 10116589Feb 28, 2017Equipment. This informational bulletin provides information for dealers how to submit a product information report.
• 10116586Feb 28, 2017Engine cooling. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10113456Feb 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113390Feb 28, 2017Air bags. Dessicated Air Bag Inflator Study - Used Vehicle Inventory Only. The 2016 model year Chevrolet Cruze Limited has been added to this engineering study. The attached instruction sheet has been updated accordingly. Please discard previous instructions. The list of eligible vehicles also attached to this message contains 2016 Chevrolet Cruze Limited vehicles that have been identified as currently being in used vehicle…
• 10116600Feb 27, 2017Transmission and drivetrain. This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.
• 10113454Feb 24, 2017Electrical system. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
• 10116637Feb 23, 2017Wheels. This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10116605Feb 21, 2017Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10113441Feb 21, 2017Transmission and drivetrain. This Preliminary information communicates that a technician might find a vehicle with no power transmitted to the front axle in four wheel drive.
• 10113438Feb 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10113383Feb 20, 2017Equipment. 44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
• 10116631Feb 17, 2017Equipment. This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10116629Feb 14, 2017Equipment. This informational bulletin provides information on During Bluetooth Phone Conversations the Person Outside of Vehicle May Hear Their Voice Echo as They Speak to the Person Inside of the Vehicle and that this is due to the volume on the radio being to loud and in need of turning down to correct the condition.
• 10116595Feb 13, 2017Fuel system. This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
• 10116584Feb 13, 2017Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

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