2017 Chevrolet Silverado 2500 Technical Service Bulletins

932 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10194101Apr 16, 2021Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
• 10190331Apr 15, 2021Fuel system, Engine. Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: • Hesitation • Surging • Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs…
• 10194081Apr 13, 2021Equipment. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10193450Apr 12, 2021Wheels. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
• 10195128Apr 9, 2021Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10194084Apr 8, 2021Equipment. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
• 10194082Apr 7, 2021Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10194080Apr 7, 2021Fuel system. This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.
• 10195149Apr 6, 2021Equipment. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 10195127Apr 6, 2021Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10191191Mar 30, 2021Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10190437Mar 30, 2021Fuel system. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10191192Mar 29, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10190431Mar 26, 2021Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10190417Mar 22, 2021Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10190413Mar 19, 2021Equipment. This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of…
• 10191233Mar 17, 2021Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10191232Mar 11, 2021Equipment. This informational bulletin provides information on proper use of floor mats.
• 10191207Mar 11, 2021Engine cooling, Transmission and drivetrain. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10191197Mar 10, 2021Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10191217Mar 9, 2021Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10191206Mar 9, 2021Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10191163Mar 8, 2021Steering. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10190362Mar 5, 2021Back-over prevention (rear camera), Transmission and drivetrain, Steering. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
• 10191209Mar 4, 2021Fuel system. This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.
• 10191231Mar 1, 2021Wheels. This informational bulletin provides information on Wheel Balancer Mounting Instructions.
• 10188403Jan 29, 2021Suspension, Transmission and drivetrain. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10188401Jan 29, 2021Equipment, Body and structure. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
• 10187746Jan 29, 2021Equipment, Body and structure. This technical bulletin provides repair information to correct a customer concern of water leaking into bed area on trucks equipped with High Desert package.
• 10187773Jan 22, 2021Electrical system, Equipment, Engine cooling. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
• 10187747Jan 22, 2021Equipment, Fuel system. This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
• 10187745Jan 22, 2021Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10187759Jan 11, 2021Transmission and drivetrain, Engine cooling. This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
• 10187757Jan 11, 2021Fuel system, Equipment. This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to prime the pump.
• 10187412Dec 23, 2020Equipment, Electrical system. This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
• 10187379Dec 23, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10186085Dec 23, 2020Engine cooling, Equipment. This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
• 10186065Dec 23, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10187628Dec 17, 2020Engine cooling, Equipment. This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
• 10186107Dec 17, 2020Engine cooling, Equipment. This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
• 10187625Dec 16, 2020Engine cooling, Equipment. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10186104Dec 16, 2020Engine cooling, Equipment. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10187183Dec 14, 2020Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10185732Dec 14, 2020Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10187375Dec 11, 2020Engine cooling. This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
• 10186061Dec 11, 2020Engine cooling, Equipment. This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
• 10185724Dec 10, 2020Electrical system, Equipment. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10187627Dec 8, 2020Engine cooling, Equipment. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10186106Dec 8, 2020Equipment, Engine cooling. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10187394Dec 4, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

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