2018 Chevrolet Silverado 2500 Technical Service Bulletins

1,345 technical service bulletins (TSBs) are on record for the 2018 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10126951Dec 6, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10126950Dec 6, 2017Electrical system. This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.
• 10126949Dec 6, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician to help converting vehicles to fleet key option Regular Production Option Code 6E2 or 6E8. Technician will need to check the Regular Production Option Code for 6E2 or 6E8. Technician will need to order the correct key part number per the Regular Production Option Code. Then the technician will need re-code the lock cylinders to match…
• 10139187Dec 5, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10139226Dec 4, 2017Engine cooling. This technical bulletin provides a procedure to Add 1 quart of coolant to the upper chamber of the surge tank in order to bring the level up to the bottom of the fill neck to correct a condition of the coolant surge tank appears low and/or a low coolant message displayed intermittently due to the fill process at the plant cannot purge all of the air from the cooling system and surge tank.
• 10139220Dec 4, 2017Equipment. This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
• 10139211Dec 4, 2017Equipment. This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
• 10139176Dec 4, 2017Equipment. This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
• 10139186Dec 1, 2017Electrical system. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10140348Nov 30, 2017Steering. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a service power steering message displayed and or a power steering fluid leak.
• 10139135Nov 30, 2017Body and structure. This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
• 10139099Nov 30, 2017Equipment. This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
• 10139088Nov 30, 2017Equipment, Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10125139Nov 30, 2017Seats. This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.
• 10140340Nov 28, 2017Equipment. This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
• 10139116Nov 28, 2017Equipment. This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
• 10139085Nov 27, 2017Electrical system, Equipment. This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
• 10139141Nov 22, 2017Back-over prevention (rear camera). This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
• 10139140Nov 22, 2017Engine cooling. This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
• 10139106Nov 22, 2017Electrical system. This Technical bulletin provides information on new software to correct the rear camera display being too bright.
• 10139095Nov 22, 2017Equipment. This bulletin describes the Dealer special tool loan program process.
• 10139089Nov 22, 2017Equipment, Transmission and drivetrain, Engine. This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
• 10139092Nov 21, 2017Steering, Equipment. This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.
• 10125131Nov 21, 2017Tires. This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10125130Nov 21, 2017Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10139131Nov 20, 2017Equipment. This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.
• 10125128Nov 20, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10125127Nov 20, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10125125Nov 20, 2017Electrical system. This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly. Code U0121 will set and be moved to history in the FVCM with each ignition cycle.
• 10139118Nov 17, 2017Equipment. This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
• 10139108Nov 17, 2017Visibility (wipers, defrost, mirrors). This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
• 10139090Nov 17, 2017Engine, Electrical system. This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
• 10135154Nov 16, 2017Engine cooling. 17337 01 - Product Emission. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor.
• 10135153Nov 16, 2017Equipment, Back-over prevention (rear camera). 17435 - Service Update. Certain vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect calibration received during production. When the vehicle is shifted into Reverse, there is no rear image displayed. Dealers will reprogram the radio.
• 10125115Nov 14, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes…
• 10125113Nov 13, 2017Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by…
• 10139105Nov 9, 2017Wheels. This informational bulletin provides information for 22" accessory wheel/tire usages.
• 10135149Nov 9, 2017Engine cooling. 17337 - Emission Recall. 17419 - Service Update. Updated instructions for warranty labor code submission.
• 10135148Nov 9, 2017Transmission and drivetrain. 17426 - Service Update. Certain vehicles, equipped with the manual shift transfer case (RPO NQG), may have a condition in which the transfer case shift linkage rod bolt torque is less than specified. Over time this bolt could loosen enough to allow the transfer case shift indicator to be inaccurate; or the bolt could fall off causing the transfer case to remain in its previous position and the shifter to be…
• 10139123Nov 8, 2017Transmission and drivetrain. This informational bulletin provides information for the technicians to refer to SI for additional diagnostics to correct anomaly in the ECM and TCM.
• 10139122Nov 7, 2017Other or unknown. This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.
• 10125109Nov 7, 2017Equipment. This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.
• 10125106Nov 7, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10135143Nov 6, 2017Air bags. 17367-01 - Customer Satisfaction. The driver?s and front passenger?s seat belt retractors in certain vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on…
• 10135142Nov 6, 2017Air bags. 17367-Customer Satisfaction. The driver?s and front passenger?s seat belt retractors in certain vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the…
• 10139117Nov 3, 2017Steering. This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.
• 10125098Nov 3, 2017Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch.
• 10125097Nov 3, 2017Electrical system. This Preliminary information communicates to the dealer technicians to refer to campaign 17337 for calibration updates for P20EE.
• 10191045Nov 1, 2017Equipment, Seat belts. The driver’s and front passenger’s seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5- Star Safety Ratings listed on the window sticker.
• 10191044Nov 1, 2017Equipment, Seat belts. The driver’s and front passenger’s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker.

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