2018 Chevrolet Silverado 2500 Technical Service Bulletins

1,345 technical service bulletins (TSBs) are on record for the 2018 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10135135Nov 1, 2017Transmission and drivetrain, Engine cooling. 17419-Service Update. Certain vehicles, equipped with 6.6L diesel engine (RPO L5P) and Allison transmission (RPO MW7), may have a condition in which the automatic transmission has rough upshifts. Dealers will reprogram the transmission control module (TCM).
• 10135133Nov 1, 2017Electrical system, Engine cooling. 17337 - Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM…
• 10123286Oct 30, 2017Lane departure. This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
• 10123285Oct 30, 2017Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10123284Oct 30, 2017Equipment. This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing Hardman Double Bubble Epoxy part number 04001.
• 10134637Oct 27, 2017Equipment. This engineering information is requesting information from the field on vehicles that have the condition of Speaker Rattle, Speaker Crackle, Poor Sound Quality, Speaker Pop, or Speaker Distortion.
• 10134594Oct 25, 2017Equipment, Engine. This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
• 10134621Oct 24, 2017Equipment. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10123280Oct 24, 2017Forward collision avoidance. This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
• 10123279Oct 24, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper…
• 10134618Oct 23, 2017Equipment. This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
• 10134599Oct 23, 2017Visibility (wipers, defrost, mirrors). This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
• 10134592Oct 23, 2017Electrical system. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
• 10123270Oct 20, 2017Equipment. This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the 8L45 and 8L90 park actuator rod. The dealer technician is advised to call the GM Product Quality Center for further assistance.
• 10134612Oct 17, 2017Back-over prevention (rear camera). This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
• 10123259Oct 16, 2017Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10123256Oct 16, 2017Transmission and drivetrain, Electrical system. This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. The dealer technician is advised to call the GM Product Quality Center for further assistance.
• 10123254Oct 16, 2017Body and structure, Equipment. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
• 10123253Oct 16, 2017Body and structure, Equipment. This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops in the bed.
• 10123252Oct 13, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10123251Oct 13, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10123250Oct 13, 2017Equipment. This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.
• 10123247Oct 13, 2017Equipment, Steering. This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
• 10134593Oct 11, 2017Equipment. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10123233Oct 10, 2017Equipment. This Preliminary information communicatesthat General Motors is working on a solution for this concern. Once a solution is available, this PI will be updated with additional details - allowing dealership personnel to contact the customer to schedule a service appointment and repair the vehicle.
• 10123231Oct 9, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299, P0712, P11CC, P11DC, P2002, P2463, P2627, P2A00, P2459, P22B6, P200C, P200E, P0263, P0266, P0269, P0272, P0275, P0278, P0281 and/or P0284. Technician will need to follow publish Service Information diagnostics first.
• 10123228Oct 6, 2017Electrical system, Fuel system. This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10123227Oct 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10134604Oct 4, 2017Transmission and drivetrain. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a Torque Converter Shudder.
• 10134595Oct 3, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10123222Oct 3, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10123221Oct 3, 2017Equipment. This Preliminary information communicates to the dealer technicians aprocedure to determine if the vehicle'sSCR system is healthy.
• 10123220Oct 3, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299, P0712, P11CC, P11DC, P20EE, P2002, P2463, P2627, P2A00, P2459, P22B6, P200C, P200E, P0263, P0266, P0269, P0272, P0275, P0278, P0281 and/or P0284. Technician will need to follow publish Service Information diagnostics first.
• 10123219Oct 2, 2017Electrical system. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages “ Brake Pedal Override Feature “, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set.
• 10123216Oct 2, 2017Electrical system. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating.
• 10123215Oct 2, 2017Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should…
• 10123213Oct 2, 2017Suspension. This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
• 10123212Oct 2, 2017Fuel system. This Preliminary Information communication advises the technician that the 6.6L Diesel Engine exchange program will be in effect for 2017 and 2018 model yearsthrough the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10190342Oct 1, 2017Visibility (wipers, defrost, mirrors). Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3).
• 10190339Oct 1, 2017Equipment, Electrical system. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original…
• 10190338Oct 1, 2017Equipment. Essential Tools that Include Consumable Parts (U.S. Only)
• 10190337Oct 1, 2017Suspension. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
• 10190336Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190329Oct 1, 2017Equipment, Back-over prevention (rear camera). Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse…
• 10190321Oct 1, 2017Equipment. Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR…
• 10190320Oct 1, 2017Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide
• 10190267Oct 1, 2017Electrical system. Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: • U029D • U029E • P249D • P249E Note: The graphic above depicts an example of a torn and missing seal. • Moisture intrusion past a damaged (1) seal located in the connector for the NOx sensor wiring…
• 10159301Sep 29, 2017Equipment. 17357 and 17366 - Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Vehicles in dealer new inventory were placed on stop delivery earlier this month and the field actions were released as parts become available. This message is being sent to provide a summary of the status of…
• 10157041Sep 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10157039Sep 27, 2017Engine cooling. This Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm.Abroken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage.

← All problems reported for the 2018 Chevrolet Silverado 2500