2023 Chevrolet Silverado 2500 Technical Service Bulletins

770 technical service bulletins (TSBs) are on record for the 2023 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10231646Jan 17, 2023Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10231374Jan 17, 2023Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
• 10231642Jan 13, 2023Engine cooling. This Preliminary information communicates the possibility of dtc dtc p30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft
• 10230612Jan 13, 2023Electrical system. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10231640Jan 12, 2023Electrical system. This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
• 10229673Jan 11, 2023Seats. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for…
• 10231632Jan 9, 2023Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling…
• 10230603Jan 6, 2023Engine cooling, Electrical system. This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
• 10231619Jan 4, 2023Engine cooling. This Preliminary information communicates that the exhaust backpressure valve is on a parts restriction.
• 10228912Dec 23, 2022Wheels. This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
• 10228223Dec 23, 2022Equipment. Due to a current backorder situation and inclement weather affecting a large portion of the nation, vehicles in dealer inventory will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an “Open” status to a “Closed” status. The detail screen in IVH will indicate that the IVH status will reopen on January 4th. Impacted vehicles without an Open field action may be…
• 10228907Dec 21, 2022Transmission and drivetrain. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
• 10228906Dec 21, 2022Equipment. This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10228909Dec 20, 2022Transmission and drivetrain. This informational bulletin advises the tech to check if the trans cooler lines are twisted which may cause the customers concern.
• 10228170Dec 20, 2022Seats. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for…
• 10230700Dec 16, 2022Equipment. This Preliminary information communicates vehicles being built without certain options due to a parts shortage.
• 10227803Dec 16, 2022Equipment, Body and structure. Customer Satisfaction Program. Certain vehicles listed above were manufactured and shipped to the dealer without the hood insulator. Dealers are to inspect, and if necessary, install the hood insulator.
• 10228893Dec 15, 2022Electrical system, Equipment, Engine cooling. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10230696Dec 14, 2022Steering. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
• 10230695Dec 14, 2022Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10228888Dec 14, 2022Engine cooling. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10228886Dec 14, 2022Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10227782Dec 14, 2022Seats. Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for…
• 10228863Dec 13, 2022Engine cooling, Transmission and drivetrain. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10230691Dec 12, 2022Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10228901Dec 12, 2022Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of Rear View Camera Display Gridlines Dim.
• 10230689Dec 8, 2022Engine cooling, Fuel system. This Preliminary information communicates an engineering investigation for injector caused misfires.
• 10228192Dec 7, 2022Equipment. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 10227799Dec 7, 2022Equipment. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10228190Dec 6, 2022Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10228188Dec 5, 2022Brakes. This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
• 10227160Dec 5, 2022Body and structure. Customer Satisfaction Program. Certain vehicles listed above were manufactured and shipped to the dealer without the hood insulator. Dealers are to install the hood insulator.
• 10227402Nov 30, 2022Electrical system. This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
• 10227401Nov 30, 2022Equipment, Electrical system. This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 10227674Nov 29, 2022Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10227673Nov 29, 2022Equipment. This Preliminary information communicates vehicles being built without certain options due to a parts shortage.
• 10227382Nov 21, 2022Electrical system, Equipment. This informational bulletin provides information on Information on Order/Content Change: Wireless Phone Charging.
• 10226541Nov 21, 2022Steering. Customer Satisfaction Program - Certain vehicles, equipped with Active Hydraulic Assist (RPO NV8), may have a condition in which the steering wheel may bind while making sharp turns. Dealers will replace the steering gear.
• 10227291Nov 18, 2022Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
• 10227261Nov 18, 2022Engine cooling. This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
• 10227241Nov 18, 2022Transmission and drivetrain, Engine cooling. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10227229Nov 18, 2022Transmission and drivetrain. This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
• 10227252Nov 17, 2022Transmission and drivetrain. This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
• 10227058Nov 9, 2022Transmission and drivetrain. This information advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF causing the customers concern.
• 10227056Nov 9, 2022Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10227052Nov 7, 2022Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10227041Nov 7, 2022Engine cooling, Fuel system. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 10225749Oct 31, 2022Engine cooling. This informational bulletin advises the technician on normal noises produced by the engine and to explain this to the customer.
• 10225719Oct 26, 2022Engine cooling. This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
• 10225615Oct 19, 2022Electrical system. This service bulletin provides information on Module Harvesting.

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