2023 Chevrolet Silverado 2500 Problems
Compared with other Chevrolet Silverado 2500 years
Fewer complaints than typical for this model
25/100 0.6× a typical year · 50 = typical
- Complaint rate is 0.6× that of a typical Chevrolet Silverado 2500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 29 of its 47 complaints were filed by the end of 2025.
- Most reported part: Transmission and drivetrain (17 complaints, median 83,000 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 47filed with NHTSA
- Median mileage
- 47,000miles, 7 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
Sources: NHTSA records for the 2023 Chevrolet Silverado 2500 (complaints, recalls, investigations). Report an error
NHTSA recorded 47 consumer complaints for the 2023 Chevrolet Silverado 2500. The part named most often is transmission and drivetrain, with 17 complaints (36% of the total), followed by electrical system (16) and other or unknown (8). 7 of the complaints include a mileage, and 57% of those were filed for vehicles with under 50,000 miles; the median is 47,000 miles. Of all complaints, 2 a fire, 1 an injury, according to the filers. NHTSA lists 1 recall campaign and 770 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 85 technical service bulletins filed under the same part. Electrical system complaints overlap with 161 technical service bulletins filed under the same part. Compared with the other 14 Chevrolet Silverado 2500 model years that have at least 25 complaints and are old enough to compare, this one scores 25 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system16 34%
- Other or unknown8 17%
- Engine7 15%
- Brakes3 6.4%
- Exterior lighting3 6.4%
- Fuel system2 4.3%
- Body and structure2 4.3%
- Engine cooling1 2.1%
Also reported: Lane departure (1), Seat belts (1), Steering (1), Suspension (1), Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1), Wheels (1).
Example complaints
Transmission and drivetrain: “My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.”
NHTSA complaint #11654998, filed 2025-04Electrical system: “When putting vehicle in park, I get a message on dash that says shift to park when the vehicle is already in park. The vehicle electrical components does not turn off. Sometimes if I wiggle/hit or stick my hand under the steering wheel adjustment lever I can get it to turn off. Becoming more troublesome. Through research I see it is a common issue among GM/Chevy vehicles.”
NHTSA complaint #11721726, filed 2026-03Other or unknown: “My key refuses to come out of the ignition caused by a parking sensor is what Chevy told me. I feel it is a safety hazard because I have to leave my truck idling and take the risk of the truck not registering it’s in park and moving on its.”
NHTSA complaint #11723995, filed 2026-03Engine: “I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. …”
NHTSA complaint #11674155, filed 2025-07Mileage when problems were reported
57% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 41,000 and 78,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Recalls and investigations
- 24V060000Feb 1, 2024Latches/locks/linkages › Tailgate › LatchCovers: Chevrolet Silverado 2500 2020–2024, GMC Sierra 2500 2020–2024, Sierra 3500 2020–2024 +1 more
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which…
Recall details for the 2023 Chevrolet Silverado 2500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 770 on record; the latest 10 are shown.
- 11038460Oct 7, 2026Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- 11038136Sep 28, 2026Other or unknown. This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being…
- 11038132Sep 28, 2026Other or unknown. This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11036196Aug 7, 2026Other or unknown. This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
- 11035693Jul 28, 2026Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- 11035354Jul 24, 2026Other or unknown. This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
- 11035350Jul 23, 2026Other or unknown. This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
Other model years of the Chevrolet Silverado 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 13 | 5,100 | 2 | — | — | — | Too new |
| 2025 | 31 | 21,000 | 1 | — | — | Too new to compare | Too new |
| 2024 | 143 | 18,400 | 4 | — | — | Too new to compare | Too new |
| 2023 | 47 | 47,000 | 1 | — | — | 25 · Fewer | Too new |
| 2022 | 97 | 37,500 | 3 | — | — | 62 · Typical | Rising |
| 2021 | 89 | 39,500 | 6 | — | — | 70 · More | Rising |
| 2020 | 109 | 25,000 | 10 | — | — | 93 · More | Rising |
| 2019 | 74 | 12,025 | 7 | 4 | — | 77 · More | Stable |
| 2018 | 53 | 24,138 | 5 | 4 | — | 48 · Typical | Stable |
| 2017 | 54 | 21,000 | 5 | 4 | — | 50 · Typical | Stable |
| 2016 | 123 | 35,000 | 6 | 4 | — | 77 · More | Falling |
| 2015 | 179 | 44,000 | 6 | 3–4 | — | 91 · More | Stable |
| 2014 | 40 | 70,900 | 2 | 2–4 | — | 0 · Fewer | Rising |
| 2013 | 51 | 74,742 | 3 | 2–4 | — | 0 · Fewer | Falling |
| 2012 | 53 | 72,000 | 3 | 3–4 | — | 0 · Fewer | Stable |
| 2011 | 104 | 72,000 | 4 | — | — | 42 · Typical | Falling |
| 2010 | 21 | 98,000 | 5 | — | — | — | Falling |
| 2009 | 61 | 59,000 | 5 | — | — | 50 · Typical | Falling |
| 2008 | 191 | 56,000 | 4 | — | — | 60 · Typical | Falling |
| 2007 | 204 | 57,230 | 3 | — | — | Not compared (before 2008) | Falling |
| 2006 | 178 | 52,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2005 | 269 | 63,000 | 0 | — | 11 | Not compared (before 2008) | Falling |
| 2004 | 368 | 73,800 | 0 | — | 10 | Not compared (before 2008) | Falling |
| 2003 | 449 | 83,020 | 0 | — | 10 | Not compared (before 2008) | Falling |
| 2002 | 351 | 84,118 | 1 | — | 11 | Not compared (before 2008) | Falling |
| 2001 | 388 | 75,500 | 1 | — | — | Not compared (before 2008) | Stable |
| 2000 | 132 | 85,500 | 1 | — | 15 | Not compared (before 2008) | Rising |
| 1999 | 81 | 94,000 | 0 | — | 15 | Not compared (before 2008) | Stable |
| 1998 | 73 | 82,274 | 0 | — | — | Not compared (before 2008) | Stable |
| 1997 | 64 | 88,500 | 0 | — | — | Not compared (before 2008) | Stable |
All Chevrolet Silverado 2500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Chevrolet Silverado 2500 have?
NHTSA recorded 47 consumer complaints for the 2023 Chevrolet Silverado 2500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Chevrolet Silverado 2500 is reported most often?
Transmission and drivetrain is named most often, in 17 complaints (36% of the total), followed by electrical system with 16.
Has the 2023 Chevrolet Silverado 2500 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2023 Chevrolet Silverado 2500 reported?
Among the 7 complaints that include a mileage, the median is 47,000 miles and the middle half falls between 41,000 and 78,000 miles; 57% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.