2023 Chevrolet Silverado 2500 Latches, locks and linkages Problems
- Complaints
- 4about this part
- Share
- 9%of 47 total for the year
- Median mileage
- 47,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the latches, locks and linkages of the 2023 Chevrolet Silverado 2500, 9% of the 47 complaints for this model year. Where a mileage was given, the median is 47,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate step bar continuously extended and retracted. The tailgate-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the step actuator due to water damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.”
NHTSA complaint #11570794, filed 2024-02, 41,000 miles“The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The vehicle was not diagnosed or repaired. The failure mileage was approximately 47,000.”
NHTSA complaint #11740033, filed 2026-05, 47,000 miles“The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had started detaching from the vehicle. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the tailgate needed to be replaced. The vehicle had not been repaired due to parts not being available for repair. …”
NHTSA complaint #11582289, filed 2024-04, 78,000 miles“The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11582417, filed 2024-04Related recalls
- 24V060000Feb 1, 2024General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching…Covers: Chevrolet Silverado 2500 2020–2024, GMC Sierra 2500 2020–2024, Sierra 3500 2020–2024 +1 more
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 2% |
| 2023 | 4 | 9% |
| 2022 | 12 | 12% |
| 2021 | 8 | 9% |
| 2020 | 2 | 2% |
| 2015 | 1 | 1% |
| 2010 | 3 | 14% |
| 2008 | 2 | 1% |
| 2007 | 1 | 0% |
| 2006 | 2 | 1% |
| 2005 | 1 | 0% |
| 2004 | 1 | 0% |
| 2003 | 3 | 1% |
| 2002 | 3 | 1% |
| 2001 | 3 | 1% |
| 1999 | 1 | 1% |
| 1998 | 3 | 4% |
| 1997 | 1 | 2% |
Other parts of the 2023 Chevrolet Silverado 2500
17 complaintsElectrical system
16 complaintsOther or unknown
8 complaintsEngine
7 complaintsBrakes
3 complaintsExterior lighting
3 complaintsFuel system
2 complaintsBody and structure
2 complaintsEngine cooling
1 complaintsLane departure
1 complaintsSeat belts
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology