2002 Chevrolet Silverado 3500 Suspension Problems
- Complaints
- 5about this part
- Share
- 10%of 50 total for the year
- Median mileage
- 26,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2002 Chevrolet Silverado 3500, 10% of the 50 complaints for this model year. Where a mileage was given, the median is 26,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Loss of control due to an unknown jiggle/bounce, out of balance condition. Consumer felt dealership lacked technical abilities to diagnose problem. To date vehicle had 14 different new tires on the rear axle. Vehicle had been serviced 10 times. The tire pressure was adjusted, the front and rear suspension checked. Rear sway bar was unhooked. Tires were balanced. However problem still existed. There was also poor fuel mileage and an exhaust odor. Due to safety issues consumer is reluctant to drive vehicle.”
NHTSA complaint #10009506, filed 2003-03, 3,352 miles“Dt: while in a parking lot consumer's vehicle accelerated to avoid another car at a low speed when the left rear front spring eye of the rear suspension broke off, causing the vehicle to strike a pillar. This occurred when the rear end of the vehicle lost control, and turned sideways, striking the pillar due to the loss of the spring. The consumer had the vehicle towed to a body shop. The consumer made the determination about this issue. The truck is at the body shop now. It has not been to a dealer. No repairs or corrections at this time. This was the first issue with the rear suspension. …”
NHTSA complaint #10138333, filed 2005-10, 54,000 miles“While driving vehicle has a bumpy vibration and tends to run off the road. Dealer attempted to repair vehicle but did not succeed and now stating that nothing is wrong with the vehicle. Please provide additional information. Ts”
NHTSA complaint #10001913, filed 2003-01“Consumer states while driving vehicle will shimmey,vibrates and sways at any speed.contacted dealer. The dealer has made several attempts to fix the vehicle yet the problem still occurs. Nlm”
NHTSA complaint #8018612, filed 2002-09Related service bulletins
- 10168206Oct 31, 2019This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2022 | 1 | 4% |
| 2008 | 1 | 3% |
| 2006 | 1 | 2% |
| 2005 | 2 | 4% |
| 2004 | 1 | 2% |
| 2003 | 1 | 2% |
| 2002 | 5 | 10% |
| 2001 | 4 | 6% |
| 2000 | 4 | 5% |
| 1999 | 3 | 6% |
| 1998 | 8 | 12% |
| 1997 | 2 | 3% |
Other parts of the 2002 Chevrolet Silverado 3500
23 complaintsFuel system
8 complaintsEngine cooling
6 complaintsTires
6 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsTransmission and drivetrain
3 complaintsEngine
2 complaintsElectrical system
1 complaintsEquipment
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2002 Chevrolet Silverado 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology