2002 Chevrolet Silverado 3500 Fuel system Problems
- Complaints
- 8about this part
- Share
- 16%of 50 total for the year
- Median mileage
- 43,688miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the fuel system of the 2002 Chevrolet Silverado 3500, 16% of the 50 complaints for this model year. Where a mileage was given, the median is 43,688 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving the vehicle just completely shuts off, I have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this I've read that this is very common in this vehicle and there are various recalls on the wiring harness, transmission, fuel line, filter, headlights, towing package, brake system, brake lights, brake warning lights. Everybody who is experiencing this issue should file a complaint to resolve this issue. …”
NHTSA complaint #10658664, filed 2014-11, 40,213 miles“My truck has the new duramax engine in it. And it has had the fuel injectors go out 4 times. I feel like I live at the Chevrolet dealership at times. The bad thing about this engine is when the motor has a problem it shuts down. And if your on a freeway your going to be ran over. It shuts down anywhere at anytime and you cannot start it.”
NHTSA complaint #10018330, filed 2003-05, 46,000 miles“The consumer purchased a 2002 Chevrolet 1 ton truck in 2003, ever once in a while it has a cold start. This began the same month the vehicle was purchased. Four times since december the vehicle has been to dealer who can not find out what is wrong with the vehicle, but starts back and quits often on road. Has been towed, which gmc has reimbursed but not repaired. This vehicle is used for work. Cold weather related, 30+ degrees no problems.”
NHTSA complaint #10118860, filed 2005-05, 19,000 miles“Loss of control due to an unknown jiggle/bounce, out of balance condition. Consumer felt dealership lacked technical abilities to diagnose problem. To date vehicle had 14 different new tires on the rear axle. Vehicle had been serviced 10 times. The tire pressure was adjusted, the front and rear suspension checked. Rear sway bar was unhooked. Tires were balanced. However problem still existed. There was also poor fuel mileage and an exhaust odor. Due to safety issues consumer is reluctant to drive vehicle.”
NHTSA complaint #10009506, filed 2003-03, 3,352 miles“While driving the consumer noticed that the vehicle was leaking fuel. The fuel caused poor visibility to motorist driving behind his vehicle. The dealership determined that the fuel injection needed to be replaced. The vehicle is now on it's fourth repair. The fuel leak could cause to pushed past the piston rings into the crankcase, and a hairline crack in the fuel rail also caused fuel into the crankcase. Also, the leak of fuel and oil has caused check engine light to turn on. General motors won't replace fuel injector or fuel rail until it has failed.”
NHTSA complaint #10059341, filed 2004-04, 43,688 milesRelated service bulletins
- 11004761Jun 28, 2024This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or…
- 10209741Mar 22, 2022This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
- 10209734Mar 22, 2022This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 10176607May 8, 2020This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank…
- 10171878Jan 2, 2020This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended…
- 10126346Oct 2, 2015This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up…
- 10246499Jul 1, 2014Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 4 | 8% |
| 2023 | 1 | 6% |
| 2021 | 5 | 12% |
| 2020 | 5 | 12% |
| 2019 | 4 | 18% |
| 2018 | 5 | 26% |
| 2017 | 2 | 15% |
| 2016 | 11 | 22% |
| 2015 | 15 | 29% |
| 2014 | 3 | 30% |
| 2013 | 4 | 15% |
| 2012 | 6 | 26% |
| 2011 | 6 | 21% |
| 2008 | 2 | 6% |
| 2007 | 5 | 13% |
| 2006 | 3 | 6% |
| 2005 | 8 | 17% |
| 2004 | 7 | 17% |
| 2003 | 7 | 17% |
| 2002 | 8 | 16% |
| 2001 | 7 | 10% |
| 2000 | 1 | 1% |
| 1999 | 4 | 9% |
| 1998 | 10 | 15% |
| 1997 | 7 | 11% |
Other parts of the 2002 Chevrolet Silverado 3500
23 complaintsEngine cooling
6 complaintsTires
6 complaintsSuspension
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsTransmission and drivetrain
3 complaintsEngine
2 complaintsElectrical system
1 complaintsEquipment
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2002 Chevrolet Silverado 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology