2004 Chevrolet Silverado 3500 Fuel system Problems
- Complaints
- 7about this part
- Share
- 17%of 41 total for the year
- Median mileage
- 84,272miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the fuel system of the 2004 Chevrolet Silverado 3500, 17% of the 41 complaints for this model year. Where a mileage was given, the median is 84,272 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2 problems: 1- while driving with no warning the brakes failed. After coasting to a stop I noticed a brake line had ruptured at the frame rail under driver area. I was able to crimp brake line with a pair of vice grip pliers and move truck to a safe location for repair. I believe the brake lines used on these trucks to be of such inferior quality that sudden failure is a common occurrence. 2- my truck has dual tanks for diesel fuel and they have worked sporadically for years. I did not see this as a safety issue as much as an inconvenience. …”
NHTSA complaint #10849665, filed 2016-03, 136,000 miles“I have a duramax diesel engine. I experienced the injectors failed causing my fuel to mix with the oil in my crankcase which caused my motor to seize. Gm has stated that the injectors did fail but will not fix the other damage that was caused by the injector failure. I received a letter from GM last year letting all duramax owners know of this exact problem. The letter said 'don't do anything unless they fail . Well they failed and GM will not fix my engine. They want to replace it to a tune of $13,000 to me!!!!!! Please help me. …”
NHTSA complaint #10245273, filed 2008-10, 97,745 miles“Chevy SILVERADO 3500 duramax diesel, has a cracked fuel filter housing, contacted chevy/GM customer care regarding this problem and even gave them a TSB that I found on website and informed them of many complaints from other owners. They refuse to repair the fuel filter housing at their, when I took vehicle in to be checked out it states that this needs to be repaired and could be a safety hazard as fuel can leak into housing and catch fire. I told the customer care agent of my concern about the safety of this issue and was told that GM/chevy would not pay for it! …”
NHTSA complaint #10448957, filed 2012-02“The contact owns a 2004 Chevrolet SILVERADO 3500. When there is half of a tank of fuel in the vehicle, it automatically shuts off. Additionally, the brake pedal extended to the floor when it was depressed, which caused a crash. A police report was filed. General motors stated that nothing could be done. The speed was unknown. The failure mileage was 15,000 and current mileage was 24,750.”
NHTSA complaint #10215360, filed 2008-01, 15,000 miles“The contact owns a 2004 cheverolet SILVERADO 3500. On april 20, 2008,while driving approximately 70 MPH up hill, the vehicle downshifted on its own. The engine lost power. The contact pulled over to the side of the road to check the engine. The engine was still running when he opened the hood and he noticed oil and diesel fuel all over the engine. The vehicle was towed to a Chevrolet dealer. The mechanic tested the cylinder by blowing air into it and the air traveled to the crank case. …”
NHTSA complaint #10241998, filed 2008-09, 70,800 milesRelated service bulletins
- 11004761Jun 28, 2024This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or…
- 10209741Mar 22, 2022This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
- 10209734Mar 22, 2022This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 10176607May 8, 2020This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank…
- 10172887Feb 11, 2020This SKU is a Diesel Fuel Filter Housing. The customer communication requested return of unsold inventory to inspect the fuel filter threads. The threads may be misformed such…
- 10171878Jan 2, 2020This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended…
- 10126346Oct 2, 2015This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up…
- 10246499Jul 1, 2014Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 4 | 8% |
| 2023 | 1 | 6% |
| 2021 | 5 | 12% |
| 2020 | 5 | 12% |
| 2019 | 4 | 18% |
| 2018 | 5 | 26% |
| 2017 | 2 | 15% |
| 2016 | 11 | 22% |
| 2015 | 15 | 29% |
| 2014 | 3 | 30% |
| 2013 | 4 | 15% |
| 2012 | 6 | 26% |
| 2011 | 6 | 21% |
| 2008 | 2 | 6% |
| 2007 | 5 | 13% |
| 2006 | 3 | 6% |
| 2005 | 8 | 17% |
| 2004 | 7 | 17% |
| 2003 | 7 | 17% |
| 2002 | 8 | 16% |
| 2001 | 7 | 10% |
| 2000 | 1 | 1% |
| 1999 | 4 | 9% |
| 1998 | 10 | 15% |
| 1997 | 7 | 11% |
Other parts of the 2004 Chevrolet Silverado 3500
21 complaintsElectrical system
4 complaintsEngine cooling
4 complaintsEngine
2 complaintsSteering
2 complaintsBody and structure
2 complaintsOther or unknown
1 complaintsSuspension
1 complaintsTransmission and drivetrain
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2004 Chevrolet Silverado 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology