2020 Chevrolet Silverado 3500 Fuel system Problems
- Complaints
- 5about this part
- Share
- 12%of 42 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the fuel system of the 2020 Chevrolet Silverado 3500, 12% of the 42 complaints for this model year. Where a mileage was given, the median is 40,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The fuel pump driver module. I filled my truck up with diesel and it drove home fine. Later that afternoon left the house and got half mile down the road and the truck just shut off with no warning lamps or message. When this happened, you could not steer the truck and the brakes barley worked, now after the truck cut off a message came to shift in neutral. I was lucky no one was on the road at that time. Now had this happened the day before when I was coming home pulling a 40ft fifth wheel, this could have been catastrophic. …”
NHTSA complaint #11747679, filed 2026-07“The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle would independently downshift as the vehicle would fail to accelerate upon the depression of the accelerator pedal. The DEF (Diesel Exhaust Fluid) malfunction warning light would illuminate on the instrument panel during the failure. The contact had taken the vehicle to a dealer where they acknowledged the failure but informed him that the parts to repair the vehicle was unavailable. The manufacturer was notified of the failure and a complaint was filed. …”
NHTSA complaint #11454995, filed 2022-03, 40,000 milesRelated service bulletins
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11011443Oct 15, 2024This Preliminary information communicates information on faulty replacement K111 Fuel Pump Driver Control Module.
- 11010874Oct 15, 2024This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
- 11009430Sep 19, 2024This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P2463 P2459 P11FB P11D3.
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 4 | 8% |
| 2023 | 1 | 6% |
| 2021 | 5 | 12% |
| 2020 | 5 | 12% |
| 2019 | 4 | 18% |
| 2018 | 5 | 26% |
| 2017 | 2 | 15% |
| 2016 | 11 | 22% |
| 2015 | 15 | 29% |
| 2014 | 3 | 30% |
| 2013 | 4 | 15% |
| 2012 | 6 | 26% |
| 2011 | 6 | 21% |
| 2008 | 2 | 6% |
| 2007 | 5 | 13% |
| 2006 | 3 | 6% |
| 2005 | 8 | 17% |
| 2004 | 7 | 17% |
| 2003 | 7 | 17% |
| 2002 | 8 | 16% |
| 2001 | 7 | 10% |
| 2000 | 1 | 1% |
| 1999 | 4 | 9% |
| 1998 | 10 | 15% |
| 1997 | 7 | 11% |
Other parts of the 2020 Chevrolet Silverado 3500
16 complaintsBrakes
7 complaintsEngine
6 complaintsElectrical system
5 complaintsTires
5 complaintsEngine cooling
2 complaintsOther or unknown
2 complaintsForward collision avoidance
1 complaintsLatches, locks and linkages
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Chevrolet Silverado 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology