2011 Chevrolet Silverado 3500 Technical Service Bulletins

681 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10037311Aug 1, 2015Engine cooling. Gm: there may be a fuel smell when driving the vehicle. There may also be an exhaust leak or rattle noise. *rm updated 9/10/12. *pe updated 05/3/2013 *js updated 1/6/14. *pe updated 2/3/16.
• 10138137Jul 21, 2015Electrical system, Equipment. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10114598Jul 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10089893Jul 8, 2015Electrical system, Engine. 15114 - special coverage. On some 2010-2012 model year chevrolet silverado hd and gmc sierra hd or 2011-2012 chevrolet express and gmc sierra hd vehicles equipped with a 6.6l duramax diesel engine (rpo lml, lgh) the malfunction indicator lamp (mil) may illuminate due to a condition with the glow plugs. When diagnosed, replacement of one of the engines glow plugs may be required.
• 10089887Jul 7, 2015Engine. 14652 - special coverage. On some 2010-2012 model year chevrolet express and gmc savana vehicles and 2011-2012 model year chevrolet silverado hd and gmc sierra hd vehicles that are equipped with a 6.6l diesel engine (lml/lgh), a malfunction-indicator light (mil) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (def) tank reservoir, increased tank-heater resistance, or…
• 10089949Jun 15, 2015Fuel system. 14653 - special coverage. Some 2010-2014 model year chevrolet express, 2011-2014 model year chevrolet silverado hd, 2010-2014 model year gmc savana and 2011-2014 model year gmc sierra hd vehicles equipped with a 6.6l engine (rpo lml or lgh), may have a condition where the indirect fuel injector can become stuck in the closed position or can have low flow. This condition could result in the illumination of the…
• 10089972May 1, 2015Suspension. 12050c - customer satisfaction program (revised expiration date, extended to 4/30/16). Certain 2011-2012 model year chevrolet express and gmc savana vehicles, and chevrolet silverado and suburban, and gmc sierra and yukon xl 2500 series vehicles, all equipped with a 10.5" rear axle, may have a condition in which the rear axle right-hand side bearing adjuster clip and bolt may come loose within the rear axle.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10139380Mar 27, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10090069Mar 25, 2015Engine. 13386a - special coverage (revised warranty transaction information). On some vehicles equipped with a 6.6l diesel engine (rpo lgh) and vehicles equipped with a 6.6l diesel engine (rpo lml/lgh), the nitrogen oxide (nox) sensor may fail due to contamination between the terminals in the sensor and the wire interface. The contamination may cause the nox sensor signal to become unstable and/or oscillate which may cause…
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10113514Feb 3, 2015Tires. This informational bulletin communicates GM's position on use of nitrogen gas in tires.
• 10139438Jan 26, 2015Equipment. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139436Jan 23, 2015Equipment. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
• 10139433Jan 23, 2015Electrical system. This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
• 10095345Jan 23, 2015Equipment, Electrical system. This preliminary information communication advises the technician that the drive motor generator control module and accessory power module are being placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10139430Jan 22, 2015Wheels. This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
• 10139428Jan 22, 2015Equipment. This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter grille cover installed.
• 10094982Jan 21, 2015Equipment, Engine, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a service engine soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
• 10139421Jan 16, 2015Electrical system. This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
• 10095317Jan 15, 2015Equipment. This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10139415Jan 14, 2015Electrical system. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10139414Jan 14, 2015Equipment. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
• 10139412Jan 12, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10139411Jan 12, 2015Equipment. This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
• 10139410Jan 12, 2015Equipment. This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
• 10139409Jan 12, 2015Electrical system. This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
• 10095162Jan 12, 2015Equipment. This preliminary information communication advises the technician the diesel oxidation converter part restriction has ended. Dealer can now order the parts through the regular customer care and aftersales parts process.
• 10139199Jan 6, 2015Suspension. This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10139198Jan 6, 2015Tires. This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
• 10126251Dec 19, 2014Transmission and drivetrain. This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
• 10126248Dec 18, 2014Wheels. This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
• 10126247Dec 18, 2014Equipment. This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
• 10126238Dec 12, 2014Equipment. This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
• 10126221Dec 8, 2014Electrical system. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10254239Nov 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10247748Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10247093Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10247056Nov 1, 2014Electrical system, Visibility (wipers, defrost, mirrors). Intermittent Battery Draw Dead Battery Or HVAC Odor.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.

← All problems reported for the 2011 Chevrolet Silverado 3500