2011 Chevrolet Silverado 3500 Problems
Compared with other Chevrolet Silverado 3500 years
Fewer complaints than typical for this model
28/100 0.6× a typical year · 50 = typical
- Complaint rate is 0.6× that of a typical Chevrolet Silverado 3500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 4 of its 29 complaints were filed by the end of 2013.
- Most reported part: Air bags (10 complaints, median 107,500 mi).
- 5 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 29filed with NHTSA
- Median mileage
- 54,588miles, 16 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Sources: NHTSA records for the 2011 Chevrolet Silverado 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 29 consumer complaints for the 2011 Chevrolet Silverado 3500. The part named most often is air bags, with 10 complaints (34% of the total), followed by fuel system (6) and transmission and drivetrain (5). 16 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 54,588 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 5 recall campaigns and 682 technical service bulletins for this model year. Air bags complaints overlap with 2 recall campaigns covering the inflator module and 4 technical service bulletins filed under the same part. Fuel system complaints overlap with 1 recall campaign covering the auxillary tank and 41 technical service bulletins filed under the same part. Compared with the other 7 Chevrolet Silverado 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 28 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags10 34%
- Fuel system6 21%
- Engine4 14%
- Other or unknown4 14%
- Brakes2 6.9%
- Electrical system2 6.9%
- Engine cooling2 6.9%
- Seat belts1 3.5%
- Steering1 3.5%
Also reported: Body and structure (1), Tires (1), Vehicle speed control (1).
Example complaints
Air bags: “Takata recall: I have asked the dealer to replace the dangerous airbags five or six times in the past year & a half as well as telephoning gmc corporate office twice. They keep telling me they don't have the replacement airbags. Consequently, they leave me, my family & passengers in danger of severe injury or death. How can I force them to replace the airbags?”
NHTSA complaint #11040961, filed 2017-10, 45,000 milesFuel system: “Strong exhaust and or raw fuel smells inside cab and around outside of vehicle engine bay. Especially noticeable when vehicle is regenerating. Smoke billowing out from under right side of hood. A clear liquid and a black liquid running down exhaust pipe from turbocharger exhaust exit. Noticeable leakage on floor under vehicle. This is a fire hazard that is not being diagnosed, repaired or tested correctly. This vehicle has been to GM dealers three times to address these problems.”
NHTSA complaint #10451035, filed 2012-03, 7,000 milesTransmission and drivetrain: “CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. …”
NHTSA complaint #11564389, filed 2024-01Engine: “November 19 2014 I was driving to work when my service exhaust fluid system dic came on, followed with the check engine light. It was taken to our local dealership and they replaced all components of the def system. Then on december 11 the exhaust fluid system dic came on again, but with the message that the fluid quality is poor. Once again it was taken to the dealer ship where they drained the tank and refilled it. Then again on december 16 2014 the exhaust fluid dic came on again with fluid quality is poor. Will once again return to the dealership.”
NHTSA complaint #10664699, filed 2014-12, 47,000 milesMileage when problems were reported
50% of the 16 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 11,000 and 112,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Recalls and investigations
- 21V050000Feb 5, 2021Air bags › Frontal › Passenger side › Inflator moduleCovers: Chevrolet Silverado 3500 2009–2011, Tahoe 2007–2011, GMC Yukon 2007–2011 +11 more
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra…
- 21V054000Feb 5, 2021Air bags › Frontal › Passenger side › Inflator moduleCovers: Chevrolet Silverado 3500 2010–2014, Cadillac Escalade 2010–2014, Chevrolet Tahoe 2010–2014 +11 more
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of…
- 18V267000Apr 26, 2018EquipmentCovers: Chevrolet Silverado 3500 2009–2014, GMC Savana 2009–2018, Chevrolet Express 2009–2018 +6 more
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain…
- 17V664000Oct 19, 2017Fuel system, gasoline › Storage › Auxillary tankCovers: Chevrolet Silverado 3500 2011–2015, GMC Sierra 3500 2011–2015
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
- 14V407000Jul 2, 2014Electrical systemCovers: Chevrolet Silverado 3500 2007–2011, Silverado 2500 2007–2011, GMC Sierra 2500 2007–2011 +1 more
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with…
Recall details for the 2011 Chevrolet Silverado 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 682 on record; the latest 10 are shown.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11028931Feb 16, 2026Other or unknown. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures…
- 11027698Jan 16, 2026Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from…
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
- 11023091Sep 9, 2025Other or unknown. New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other model years of the Chevrolet Silverado 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 12 | 1,500 | 1 | — | — | — | Too new |
| 2024 | 51 | 2,800 | 3 | — | — | Too new to compare | Too new |
| 2023 | 16 | 18,000 | 1 | — | — | — | Too new |
| 2022 | 27 | 53,500 | 3 | — | — | 43 · Typical | Rising |
| 2021 | 41 | 34,500 | 5 | — | — | 64 · Typical | Rising |
| 2020 | 42 | 40,000 | 8 | — | — | 56 · Typical | Rising |
| 2019 | 22 | 7,390 | 7 | — | — | — | Rising |
| 2018 | 19 | 23,000 | 6 | — | — | — | Stable |
| 2017 | 13 | 22,000 | 6 | — | — | — | Not enough data |
| 2016 | 51 | 24,486 | 7 | — | — | 91 · More | Rising |
| 2015 | 52 | 34,461 | 7 | — | — | 79 · More | Stable |
| 2014 | 10 | 37,900 | 3 | — | — | — | Not enough data |
| 2013 | 26 | 56,000 | 4 | — | — | 28 · Fewer | Rising |
| 2012 | 23 | 46,962 | 4 | — | — | — | Rising |
| 2011 | 29 | 54,588 | 5 | — | — | 28 · Fewer | Falling |
| 2009 | 10 | 47,655 | 6 | — | — | — | Not enough data |
| 2008 | 31 | 74,629 | 4 | — | — | 24 · Fewer | Rising |
| 2007 | 39 | 34,500 | 5 | — | — | Not compared (before 2008) | Rising |
| 2006 | 52 | 52,036 | 0 | — | — | Not compared (before 2008) | Rising |
| 2005 | 46 | 56,633 | 0 | — | — | Not compared (before 2008) | Stable |
| 2004 | 41 | 50,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2003 | 42 | 84,728 | 0 | — | — | Not compared (before 2008) | Stable |
| 2002 | 50 | 44,844 | 1 | — | — | Not compared (before 2008) | Stable |
| 2001 | 72 | 68,000 | 1 | — | — | Not compared (before 2008) | Rising |
| 2000 | 80 | 47,974 | 1 | — | — | Not compared (before 2008) | Rising |
| 1999 | 47 | 52,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 1998 | 67 | 71,200 | 0 | — | — | Not compared (before 2008) | Stable |
| 1997 | 61 | 61,517 | 0 | — | — | Not compared (before 2008) | Stable |
All Chevrolet Silverado 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2011 Chevrolet Silverado 3500 have?
NHTSA recorded 29 consumer complaints for the 2011 Chevrolet Silverado 3500 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2011 Chevrolet Silverado 3500 is reported most often?
Air bags is named most often, in 10 complaints (34% of the total), followed by fuel system with 6.
Has the 2011 Chevrolet Silverado 3500 been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2011 Chevrolet Silverado 3500 reported?
Among the 16 complaints that include a mileage, the median is 54,588 miles and the middle half falls between 11,000 and 112,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.