2017 Chevrolet Silverado 3500 Problems
- Complaints
- 13filed with NHTSA
- Median mileage
- 22,000miles, 5 complaints with mileage
- Recalls
- 6campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2017 Chevrolet Silverado 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 13 consumer complaints for the 2017 Chevrolet Silverado 3500. The part named most often is engine, with 2 complaints (15% of the total), followed by equipment (2) and fuel system (2). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 22,000 miles. NHTSA lists 6 recall campaigns and 932 technical service bulletins for this model year. Engine complaints overlap with 1 recall campaign and 83 technical service bulletins filed under the same part. Equipment complaints overlap with 1 recall campaign covering the engine block heater and 342 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine2 15%
- Equipment2 15%
- Fuel system2 15%
- Electrical system1 7.7%
- Exterior lighting1 7.7%
- Other or unknown1 7.7%
- Body and structure1 7.7%
- Tires1 7.7%
Example complaints
Engine: “The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle failed to upshift while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with a stuck torque converter. The contact stated that DTC code: P0741 was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000.”
NHTSA complaint #11627254, filed 2024-11, 58,000 milesEquipment: “The contact owns a 2017 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.”
NHTSA complaint #11445331, filed 2021-12Fuel system: “The contact owns a 2017 Chevrolet SILVERADO 3500. The contact received notification of NHTSA campaign number: 19v088000 (fuel system, gasoline); however, the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the manufacturer and they disconnected the call. The dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.”
NHTSA complaint #11221300, filed 2019-06Transmission and drivetrain: “The return line from the transmission cooler is rubbing on the bumper mount bracket. My vehicle has just over 9000 miles on it and the cover around the line is already worn through. The way the line is mounted offers no flexibility to push it away from the bumper bracket. This will eventually lead to a failure of the return line on the transmission cooler. I was informed of this issue by a post on a public forum. The person that posted this issue had a failure of the return line in the same spot due to the same issue.”
NHTSA complaint #11112861, filed 2018-07, 9,200 milesMileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,200 and 24,469 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
- 23V047000Feb 2, 2023Fuel system, diesel › Storage › Tank assemblyCovers: Chevrolet Silverado 3500 2017–2019, GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019 +1 more
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front…
- 21V496000Jul 1, 2021Equipment › Electrical › Engine block heaterCovers: Chevrolet Silverado 3500 2017–2019, GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019 +1 more
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may…
- 19V328000Apr 25, 2019EngineCovers: Chevrolet Silverado 3500 2017–2019, GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019 +4 more
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional…
- 19V088000Feb 7, 2019Fuel system, gasoline › Storage › Tank assemblyCovers: Chevrolet Silverado 3500 2016–2018, GMC Sierra 3500 2016–2018
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank…
- 17V567000Sep 14, 2017Seat belts › Front › RetractorCovers: Chevrolet Silverado 3500 2017–2018, GMC Sierra 2500 2017–2018, Sierra 3500 2017–2018 +1 more
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the…
- 16V651000Sep 8, 2016Seat belts › PretensionerCovers: Chevrolet Silverado 3500 2015–2017, Silverado 1500 2014–2017, Corvette 2014–2017 +16 more
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet…
Recall details for the 2017 Chevrolet Silverado 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 932 on record; the latest 10 are shown.
- 11037560Sep 26, 2026Other or unknown. This PI was created to help address the correct repair regarding a low coolant message on the DIC
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11035308Jul 21, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- 11034767Jun 24, 2026Other or unknown. This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8…
- 11032777May 14, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other model years of the Chevrolet Silverado 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 12 | 1,500 | 1 | — | — | — | Too new |
| 2024 | 51 | 2,800 | 3 | — | — | Too new to compare | Too new |
| 2023 | 16 | 18,000 | 1 | — | — | — | Too new |
| 2022 | 27 | 53,500 | 3 | — | — | 43 · Typical | Rising |
| 2021 | 41 | 34,500 | 5 | — | — | 64 · Typical | Rising |
| 2020 | 42 | 40,000 | 8 | — | — | 56 · Typical | Rising |
| 2019 | 22 | 7,390 | 7 | — | — | — | Rising |
| 2018 | 19 | 23,000 | 6 | — | — | — | Stable |
| 2017 | 13 | 22,000 | 6 | — | — | — | Not enough data |
| 2016 | 51 | 24,486 | 7 | — | — | 91 · More | Rising |
| 2015 | 52 | 34,461 | 7 | — | — | 79 · More | Stable |
| 2014 | 10 | 37,900 | 3 | — | — | — | Not enough data |
| 2013 | 26 | 56,000 | 4 | — | — | 28 · Fewer | Rising |
| 2012 | 23 | 46,962 | 4 | — | — | — | Rising |
| 2011 | 29 | 54,588 | 5 | — | — | 28 · Fewer | Falling |
| 2009 | 10 | 47,655 | 6 | — | — | — | Not enough data |
| 2008 | 31 | 74,629 | 4 | — | — | 24 · Fewer | Rising |
| 2007 | 39 | 34,500 | 5 | — | — | Not compared (before 2008) | Rising |
| 2006 | 52 | 52,036 | 0 | — | — | Not compared (before 2008) | Rising |
| 2005 | 46 | 56,633 | 0 | — | — | Not compared (before 2008) | Stable |
| 2004 | 41 | 50,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2003 | 42 | 84,728 | 0 | — | — | Not compared (before 2008) | Stable |
| 2002 | 50 | 44,844 | 1 | — | — | Not compared (before 2008) | Stable |
| 2001 | 72 | 68,000 | 1 | — | — | Not compared (before 2008) | Rising |
| 2000 | 80 | 47,974 | 1 | — | — | Not compared (before 2008) | Rising |
| 1999 | 47 | 52,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 1998 | 67 | 71,200 | 0 | — | — | Not compared (before 2008) | Stable |
| 1997 | 61 | 61,517 | 0 | — | — | Not compared (before 2008) | Stable |
All Chevrolet Silverado 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 Chevrolet Silverado 3500 have?
NHTSA recorded 13 consumer complaints for the 2017 Chevrolet Silverado 3500 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Chevrolet Silverado 3500 is reported most often?
Engine is named most often, in 2 complaints (15% of the total), followed by equipment with 2.
Has the 2017 Chevrolet Silverado 3500 been recalled?
NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2017 Chevrolet Silverado 3500 reported?
Among the 5 complaints that include a mileage, the median is 22,000 miles and the middle half falls between 9,200 and 24,469 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.