2023 Chevrolet Silverado 3500 Problems
- Complaints
- 16filed with NHTSA
- Median mileage
- 18,000miles, 3 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
Sources: NHTSA records for the 2023 Chevrolet Silverado 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 16 consumer complaints for the 2023 Chevrolet Silverado 3500. The part named most often is transmission and drivetrain, with 10 complaints (63% of the total), followed by engine (4) and latches, locks and linkages (2). 3 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 18,000 miles. NHTSA lists 1 recall campaign and 745 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 81 technical service bulletins filed under the same part. Engine complaints overlap with 67 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine4 25%
- Electrical system1 6.3%
- Fuel system1 6.3%
- Other or unknown1 6.3%
Example complaints
Transmission and drivetrain: “The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly GM knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the 2020 to 2022 years It is doing the same thing as the 20,21 22 transmissions are having.”
NHTSA complaint #11746880, filed 2026-06Engine: “Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. It is my only work vehicle and now I have to rent another vehicle to keep working.”
NHTSA complaint #11741798, filed 2026-06Latches, locks and linkages: “The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.”
NHTSA complaint #11749094, filed 2026-07, 18,000 milesMileage when problems were reported
67% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,000 and 62,500 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Recalls and investigations
- 24V060000Feb 1, 2024Latches/locks/linkages › Tailgate › LatchCovers: Chevrolet Silverado 3500 2020–2024, GMC Sierra 2500 2020–2024, Sierra 3500 2020–2024 +1 more
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which…
Recall details for the 2023 Chevrolet Silverado 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 745 on record; the latest 10 are shown.
- 11038460Oct 7, 2026Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- 11038136Sep 28, 2026Other or unknown. This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being…
- 11038132Sep 28, 2026Other or unknown. This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11036196Aug 7, 2026Other or unknown. This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
- 11035693Jul 28, 2026Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
- 11035354Jul 24, 2026Other or unknown. This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
- 11035350Jul 23, 2026Other or unknown. This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
Other model years of the Chevrolet Silverado 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 12 | 1,500 | 1 | — | — | — | Too new |
| 2024 | 51 | 2,800 | 3 | — | — | Too new to compare | Too new |
| 2023 | 16 | 18,000 | 1 | — | — | — | Too new |
| 2022 | 28 | 53,500 | 3 | — | — | 43 · Typical | Rising |
| 2021 | 41 | 34,500 | 5 | — | — | 63 · Typical | Rising |
| 2020 | 42 | 40,000 | 8 | — | — | 56 · Typical | Rising |
| 2019 | 22 | 7,390 | 7 | — | — | — | Rising |
| 2018 | 19 | 23,000 | 6 | — | — | — | Stable |
| 2017 | 13 | 22,000 | 6 | — | — | — | Not enough data |
| 2016 | 51 | 24,486 | 7 | — | — | 91 · More | Rising |
| 2015 | 52 | 34,461 | 7 | — | — | 79 · More | Stable |
| 2014 | 10 | 37,900 | 3 | — | — | — | Not enough data |
| 2013 | 26 | 56,000 | 4 | — | — | 28 · Fewer | Rising |
| 2012 | 23 | 46,962 | 4 | — | — | — | Rising |
| 2011 | 29 | 54,588 | 5 | — | — | 27 · Fewer | Falling |
| 2009 | 10 | 47,655 | 6 | — | — | — | Not enough data |
| 2008 | 31 | 74,629 | 4 | — | — | 24 · Fewer | Rising |
| 2007 | 39 | 34,500 | 5 | — | — | Not compared (before 2008) | Rising |
| 2006 | 52 | 52,036 | 0 | — | — | Not compared (before 2008) | Rising |
| 2005 | 46 | 56,633 | 0 | — | — | Not compared (before 2008) | Stable |
| 2004 | 41 | 50,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2003 | 42 | 84,728 | 0 | — | — | Not compared (before 2008) | Stable |
| 2002 | 50 | 44,844 | 1 | — | — | Not compared (before 2008) | Stable |
| 2001 | 72 | 68,000 | 1 | — | — | Not compared (before 2008) | Rising |
| 2000 | 80 | 47,974 | 1 | — | — | Not compared (before 2008) | Rising |
| 1999 | 47 | 52,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 1998 | 67 | 71,200 | 0 | — | — | Not compared (before 2008) | Stable |
| 1997 | 61 | 61,517 | 0 | — | — | Not compared (before 2008) | Stable |
All Chevrolet Silverado 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Chevrolet Silverado 3500 have?
NHTSA recorded 16 consumer complaints for the 2023 Chevrolet Silverado 3500 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Chevrolet Silverado 3500 is reported most often?
Transmission and drivetrain is named most often, in 10 complaints (63% of the total), followed by engine with 4.
Has the 2023 Chevrolet Silverado 3500 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2023 Chevrolet Silverado 3500 reported?
Among the 3 complaints that include a mileage, the median is 18,000 miles and the middle half falls between 9,000 and 62,500 miles; 67% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.