2021 Chevrolet Silverado 3500 Problems
Compared with other Chevrolet Silverado 3500 years
Typical for this model
64/100 1.4× a typical year · 50 = typical
- Complaint rate is 1.4× that of a typical Chevrolet Silverado 3500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 9 of its 41 complaints were filed by the end of 2023.
- Most reported part: Electrical system (13 complaints, median 1,457 mi).
- 5 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2020, 2022
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 41filed with NHTSA
- Median mileage
- 34,500miles, 12 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Sources: NHTSA records for the 2021 Chevrolet Silverado 3500 (complaints, recalls, investigations). Report an error
NHTSA recorded 41 consumer complaints for the 2021 Chevrolet Silverado 3500. The part named most often is electrical system, with 13 complaints (32% of the total), followed by transmission and drivetrain (7) and latches, locks and linkages (6). 12 of the complaints include a mileage, and 75% of those were filed for vehicles with under 50,000 miles; the median is 34,500 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 5 recall campaigns and 881 technical service bulletins for this model year. Electrical system complaints overlap with 206 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 1 recall campaign covering the valves/valve body and 118 technical service bulletins filed under the same part. Compared with the other 7 Chevrolet Silverado 3500 model years that have at least 25 complaints and are old enough to compare, this one scores 64 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system13 32%
- Body and structure6 15%
- Brakes5 12%
- Fuel system5 12%
- Other or unknown5 12%
- Engine3 7.3%
- Air bags2 4.9%
- Steering2 4.9%
Also reported: Exterior lighting (1), Forward collision avoidance (1), Lane departure (1), Tires (1).
Example complaints
Electrical system: “I got my truck in may and after two months the battery went completely dead without warning so had dealership tow it to service kept two weeks said it was battery. Now same thing happened again. Called roadside assistance from phone because on star wouldn't even work. They come out and jumped it. The jump started truck but now parking break won't release and I have a service light issue,, still waiting for chevy to open to have it towed again. Is anyone else dealing with problems? I was told by the dealer last time that the rocky ridge additions are.”
NHTSA complaint #11363792, filed 2020-10, 1,000 milesTransmission and drivetrain: “July 20, we were driving the 2021 3500HD to church w/our single axle trailer w/mower on it when we were stopped at a yield sign and proceeded to pull forward, our truck made a loud boom noise and immediately stopped. Warning lights on the dash began coming on, when the gas pedal was pressed it made a loud RPM sound of engine revving, following by barely coasting action. We were able to drift into the turn lane & get out of danger. We had to be towed to Capital Chevrolet bc something isn't functioning properly. …”
NHTSA complaint #11605693, filed 2024-07Latches, locks and linkages: “The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while the doors were unlocked, and the vehicle was idling or in motion; the rear tailgate independently opened and closed with an unknown warning light illuminated. The contact manually closed the tailgate and locked the doors to prevent the failure from reoccurring. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). …”
NHTSA complaint #11637603, filed 2025-01, 50,000 milesBody and structure: “The tailgate opened and closes on its own while trailering causing sever binds and damage to the trailer and allowing loads to become unsecured. There is a recall already from GM on this issue, but for some reason our VIN is not included. This is a well documented issue. We have video of this occurrence if necessary. The dealer said it’s water in the tailgate switch.”
NHTSA complaint #11593598, filed 2024-06Mileage when problems were reported
75% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 8,611 and 49,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Recalls and investigations
- Service brakes, hydraulic › Power assist › Electric › Control moduleCovers: Chevrolet Silverado 3500 2021–2022, Silverado 2500 2021–2022, GMC Sierra 2500 2021–2022 +1 more
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake…
- 24V797000Oct 24, 2024Power train › Automatic transmission › Fluid/lubricant › Valves/valve bodyCovers: Chevrolet Silverado 3500 2020–2022, GMC Sierra 2500 2020–2022, Sierra 3500 2020–2022 +9 more
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The…
- 24V060000Feb 1, 2024Latches/locks/linkages › Tailgate › LatchCovers: Chevrolet Silverado 3500 2020–2024, GMC Sierra 2500 2020–2024, Sierra 3500 2020–2024 +1 more
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which…
- 20V811000Dec 23, 2020Seat belts › Critical fastenersCovers: Chevrolet Silverado 3500 2021, Bolt EV 2020, Tahoe 2021 +15 more
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500…
- 20V792000Dec 17, 2020Seat belts › Critical fastenersCovers: Chevrolet Silverado 3500 2020–2021, GMC Sierra 1500 2019–2021, Chevrolet Silverado 1500 2019–2021 +6 more
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt…
Recall details for the 2021 Chevrolet Silverado 3500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 881 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036713Aug 27, 2026Other or unknown. This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. The torque converter part number will be placed on order…
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11036196Aug 7, 2026Other or unknown. This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
- 11035350Jul 23, 2026Other or unknown. This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11035308Jul 21, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- 11035133Jul 17, 2026Other or unknown. This PI was created to help avoid unnecessary front camera module replacements
- 11034977Jul 6, 2026Other or unknown. The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
Other model years of the Chevrolet Silverado 3500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 12 | 1,500 | 1 | — | — | — | Too new |
| 2024 | 51 | 2,800 | 3 | — | — | Too new to compare | Too new |
| 2023 | 16 | 18,000 | 1 | — | — | — | Too new |
| 2022 | 27 | 53,500 | 3 | — | — | 43 · Typical | Rising |
| 2021 | 41 | 34,500 | 5 | — | — | 64 · Typical | Rising |
| 2020 | 42 | 40,000 | 8 | — | — | 56 · Typical | Rising |
| 2019 | 22 | 7,390 | 7 | — | — | — | Rising |
| 2018 | 19 | 23,000 | 6 | — | — | — | Stable |
| 2017 | 13 | 22,000 | 6 | — | — | — | Not enough data |
| 2016 | 51 | 24,486 | 7 | — | — | 91 · More | Rising |
| 2015 | 52 | 34,461 | 7 | — | — | 79 · More | Stable |
| 2014 | 10 | 37,900 | 3 | — | — | — | Not enough data |
| 2013 | 26 | 56,000 | 4 | — | — | 28 · Fewer | Rising |
| 2012 | 23 | 46,962 | 4 | — | — | — | Rising |
| 2011 | 29 | 54,588 | 5 | — | — | 28 · Fewer | Falling |
| 2009 | 10 | 47,655 | 6 | — | — | — | Not enough data |
| 2008 | 31 | 74,629 | 4 | — | — | 24 · Fewer | Rising |
| 2007 | 39 | 34,500 | 5 | — | — | Not compared (before 2008) | Rising |
| 2006 | 52 | 52,036 | 0 | — | — | Not compared (before 2008) | Rising |
| 2005 | 46 | 56,633 | 0 | — | — | Not compared (before 2008) | Stable |
| 2004 | 41 | 50,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2003 | 42 | 84,728 | 0 | — | — | Not compared (before 2008) | Stable |
| 2002 | 50 | 44,844 | 1 | — | — | Not compared (before 2008) | Stable |
| 2001 | 72 | 68,000 | 1 | — | — | Not compared (before 2008) | Rising |
| 2000 | 80 | 47,974 | 1 | — | — | Not compared (before 2008) | Rising |
| 1999 | 47 | 52,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 1998 | 67 | 71,200 | 0 | — | — | Not compared (before 2008) | Stable |
| 1997 | 61 | 61,517 | 0 | — | — | Not compared (before 2008) | Stable |
All Chevrolet Silverado 3500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Chevrolet Silverado 3500 have?
NHTSA recorded 41 consumer complaints for the 2021 Chevrolet Silverado 3500 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Chevrolet Silverado 3500 is reported most often?
Electrical system is named most often, in 13 complaints (32% of the total), followed by transmission and drivetrain with 7.
Has the 2021 Chevrolet Silverado 3500 been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2021 Chevrolet Silverado 3500 reported?
Among the 12 complaints that include a mileage, the median is 34,500 miles and the middle half falls between 8,611 and 49,000 miles; 75% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.