Recall 21V496000: 2017–2019 Chevrolet Silverado 2500 and 3 other models
- Report received
- Jul 1, 2021
- Manufacturer
- General Motors, LLC
- Potentially affected
- 338,020vehicles
- Model years
- 2017–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Possible consequence
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Chevrolet Silverado 250054 complaints
- 2018 Chevrolet Silverado 250053 complaints
- 2019 Chevrolet Silverado 250074 complaints
- 2017 Chevrolet Silverado 350013 complaints
- 2018 Chevrolet Silverado 350019 complaints
- 2019 Chevrolet Silverado 350022 complaints
- 2017 GMC Sierra 250037 complaints
- 2018 GMC Sierra 250035 complaints
- 2019 GMC Sierra 250032 complaints
- 2017 GMC Sierra 350013 complaints
- 2018 GMC Sierra 350014 complaints
- 2019 GMC Sierra 350013 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.