2017 GMC Sierra 2500 Problems
Compared with other GMC Sierra 2500 years
Typical for this model
53/100 1.1× a typical year · 50 = typical
- Complaint rate is 1.1× that of a typical GMC Sierra 2500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 10 of its 37 complaints were filed by the end of 2019.
- Most reported part: Brakes (8 complaints, median 1,250 mi).
- 6 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2014
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 37filed with NHTSA
- Median mileage
- 22,060miles, 14 complaints with mileage
- Recalls
- 6campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall, 4 rated versions
- EPA fuel economy
- —not in EPA data
Sources: NHTSA records for the 2017 GMC Sierra 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error
NHTSA recorded 37 consumer complaints for the 2017 GMC Sierra 2500. The part named most often is brakes, with 8 complaints (22% of the total), followed by electrical system (6) and engine (6). 14 of the complaints include a mileage, and 71% of those were filed for vehicles with under 50,000 miles; the median is 22,060 miles. Of all complaints, 2 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 6 recall campaigns and 889 technical service bulletins for this model year. Brakes complaints overlap with 22 technical service bulletins filed under the same part. Electrical system complaints overlap with 1 recall campaign covering the engine block heater and 151 technical service bulletins filed under the same part. Compared with the other 14 GMC Sierra 2500 model years that have at least 25 complaints and are old enough to compare, this one scores 53 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes8 22%
- Electrical system6 16%
- Engine6 16%
- Other or unknown6 16%
- Equipment4 11%
- Fuel system3 8.1%
- Vehicle speed control3 8.1%
- Air bags2 5.4%
- Seat belts2 5.4%
Also reported: Exterior lighting (1), Forward collision avoidance (1), Steering (1), Suspension (1), Wheels (1).
Example complaints
Brakes: “My 2017 Gmc 2500 sierra denali duramax has had this throttle issue, it seems to only do it when the exhaust stinks, and at speeds between 5 - 55 MPH. If I take my foot off the accelerator the truck maintains RPM (1200 - 1400) or even has increased some and has lasted 2 - 5 seconds (estimated and greatly reduces the effectiveness of the braking capacity and responsiveness/stopping distance). …”
NHTSA complaint #10970415, filed 2017-04, 2,500 milesElectrical system: “I remote started the vehicle to allow it to warm up. The rear window defroster automatically turned on. After a few minutes, I got into the vehicle and noticed a burning smell as well as smoke coming out of the square control unit on the rear sliding window. Quickly, I shut off the vehicle in case there would be a fire. After doing some research, I noticed that there have been several similar complaints. Other people have reported that they noticed rear defroster wires glowing and melting trim while other have reported smoke and subsequent shattering of the rear window. …”
NHTSA complaint #11176504, filed 2019-02, 12,000 milesEngine: “On December 29, 2022 I stopped at the bank for 2 minute and when I got back to my truck I noticed smoke coming out from under the hood. I immediately called 911 and luckily some nice people were able to get my hood up safely and the bank provided a fire extinguisher before the fire trucks arrived. It was engulfed in flames. The fireman said it appeared the fire started in the wiring at the engine. I had a recall fixed a while back for the engine block heater so I was worried maybe they didn’t repair the recall. A week after the fire I received a 2nd recall in the mail for the same recall. …”
NHTSA complaint #11531177, filed 2023-07Other or unknown: “Duramax ticking noise. Consistent tempo ticking noise coming from engine bay. Audible only when moving at low speeds due to increased vehicle/road noise at higher speeds. Not consistent with RPM or speed. No warning lights or symptoms at this time. Dealer says not common, but appears common on the internet. Cannot find source of noise. Truck has 18k miles.”
NHTSA complaint #11091384, filed 2018-05, 18,000 milesMileage when problems were reported
71% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,500 and 55,756 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2017 GMC Sierra 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Sierra 2500 · regular cab 4WD | ★★★★☆ | 4 / 4 | 5 | 5 | 3 · 20.4% risk |
| Sierra 2500 · extended cab 4WD | ★★★★☆ | 4 / 4 | 5 | 5 | 3 · 20.4% risk |
| Sierra 2500 · regular cab RWD | ★★★★☆ | 4 / 4 | 5 | 5 | 3 · 20.4% risk |
| Sierra 2500 · extended cab RWD | ★★★★☆ | 4 / 4 | 5 | 5 | 3 · 20.4% risk |
| Sierra 2500 · crew cab 4WD | not rated | — | 5 | 5 | 3 · 20.5% risk |
| Sierra 2500 · crew cab RWD | not rated | — | 5 | 5 | 3 · 20.7% risk |
Driver aids listed by NHTSA for the 2017 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2016: same overall rating; 2018: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- 23V047000Feb 2, 2023Fuel system, diesel › Storage › Tank assemblyCovers: GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019, Chevrolet Silverado 3500 2017–2019 +1 more
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front…
- 21V496000Jul 1, 2021Equipment › Electrical › Engine block heaterCovers: GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019, Chevrolet Silverado 3500 2017–2019 +1 more
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may…
- 19V328000Apr 25, 2019EngineCovers: GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019, Chevrolet Silverado 3500 2017–2019 +4 more
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional…
- 17V567000Sep 14, 2017Seat belts › Front › RetractorCovers: GMC Sierra 2500 2017–2018, Sierra 3500 2017–2018, Chevrolet Silverado 3500 2017–2018 +1 more
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the…
- 17V437000Jul 10, 2017Seat belts › PretensionerCovers: GMC Sierra 2500 2015–2017, Chevrolet Silverado 1500 2014–2017, Corvette 2014–2017 +16 more
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and…
- 16V651000Sep 8, 2016Seat belts › PretensionerCovers: GMC Sierra 2500 2015–2017, Chevrolet Silverado 1500 2014–2017, Corvette 2014–2017 +16 more
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet…
Recall details for the 2017 GMC Sierra 2500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 889 on record; the latest 10 are shown.
- 11037560Sep 26, 2026Other or unknown. This PI was created to help address the correct repair regarding a low coolant message on the DIC
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11035308Jul 21, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- 11034767Jun 24, 2026Other or unknown. This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8…
- 11032777May 14, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other model years of the GMC Sierra 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 13 | 9,000 | 1 | — | — | — | Too new |
| 2025 | 28 | 1,300 | 1 | — | — | Too new to compare | Too new |
| 2024 | 107 | 9,904 | 4 | — | — | Too new to compare | Too new |
| 2023 | 33 | 34,000 | 1 | — | — | 40 · Typical | Too new |
| 2022 | 45 | 15,167 | 3 | — | — | 65 · More | Rising |
| 2021 | 52 | 53,000 | 6 | — | — | 69 · More | Rising |
| 2020 | 79 | 31,800 | 9 | — | — | 98 · More | Rising |
| 2019 | 32 | 28,729 | 7 | 4 | — | 50 · Typical | Rising |
| 2018 | 35 | 10,000 | 5 | 4 | — | 52 · Typical | Falling |
| 2017 | 37 | 22,060 | 6 | 4 | — | 53 · Typical | Falling |
| 2016 | 59 | 29,500 | 6 | 4 | — | 64 · Typical | Stable |
| 2015 | 89 | 37,023 | 6 | 3–4 | — | 93 · More | Falling |
| 2014 | 30 | 39,000 | 2 | 2–4 | — | 10 · Fewer | Falling |
| 2013 | 46 | 60,000 | 3 | 2–4 | — | 0 · Fewer | Stable |
| 2012 | 31 | 68,500 | 3 | 3–4 | — | 2 · Fewer | Rising |
| 2011 | 63 | 55,400 | 4 | — | — | 34 · Fewer | Falling |
| 2010 | 10 | 77,000 | 5 | — | — | — | Not enough data |
| 2009 | 31 | 39,600 | 5 | — | — | 39 · Typical | Falling |
| 2008 | 63 | 67,500 | 3 | — | — | 17 · Fewer | Falling |
| 2007 | 83 | 70,000 | 3 | — | — | Not compared (before 2008) | Rising |
| 2006 | 66 | 43,500 | 1 | — | — | Not compared (before 2008) | Falling |
| 2005 | 115 | 60,000 | 1 | — | 11 | Not compared (before 2008) | Falling |
| 2004 | 143 | 60,000 | 1 | — | — | Not compared (before 2008) | Falling |
| 2003 | 160 | 73,000 | 0 | — | — | Not compared (before 2008) | Falling |
| 2002 | 134 | 85,500 | 1 | — | — | Not compared (before 2008) | Rising |
| 2001 | 134 | 65,000 | 2 | — | — | Not compared (before 2008) | Stable |
| 2000 | 48 | 91,000 | 1 | — | 15 | Not compared (before 2008) | Stable |
| 1999 | 36 | 100,000 | 0 | — | 15 | Not compared (before 2008) | Stable |
| 1998 | 15 | 47,000 | 1 | — | 15 | — | Stable |
| 1997 | 14 | 100,000 | 2 | — | 15 | — | Not enough data |
All GMC Sierra 2500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2017 GMC Sierra 2500 have?
NHTSA recorded 37 consumer complaints for the 2017 GMC Sierra 2500 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 GMC Sierra 2500 is reported most often?
Brakes is named most often, in 8 complaints (22% of the total), followed by electrical system with 6.
Has the 2017 GMC Sierra 2500 been recalled?
NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2017 GMC Sierra 2500 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2017 GMC Sierra 2500 4 out of 5 stars overall, across 4 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
At what mileage are problems with the 2017 GMC Sierra 2500 reported?
Among the 14 complaints that include a mileage, the median is 22,060 miles and the middle half falls between 2,500 and 55,756 miles; 71% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.