2014 GMC Sierra 2500 Problems
Compared with other GMC Sierra 2500 years
Fewer complaints than typical for this model
10/100 0.4× a typical year · 50 = typical
- Complaint rate is 0.4× that of a typical GMC Sierra 2500 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 8 of its 30 complaints were filed by the end of 2016.
- Most reported part: Other or unknown (7 complaints, median 51,000 mi).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 30filed with NHTSA
- Median mileage
- 39,000miles, 23 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 2–4 / 5stars overall, 6 rated versions
- EPA fuel economy
- —not in EPA data
Sources: NHTSA records for the 2014 GMC Sierra 2500 (complaints, recalls, investigations), NHTSA crash tests. Report an error
NHTSA recorded 30 consumer complaints for the 2014 GMC Sierra 2500. The part named most often is other or unknown, with 7 complaints (23% of the total), followed by air bags (6) and steering (6). 23 of the complaints include a mileage, and 57% of those were filed for vehicles with under 50,000 miles; the median is 39,000 miles. Of all complaints, 2 involved a crash, 1 a fire, according to the filers. NHTSA lists 2 recall campaigns and 1,813 technical service bulletins for this model year. Other or unknown complaints overlap with 70 technical service bulletins filed under the same part. Air bags complaints overlap with 1 recall campaign covering the inflator module and 4 technical service bulletins filed under the same part. Compared with the other 14 GMC Sierra 2500 model years that have at least 25 complaints and are old enough to compare, this one scores 10 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown7 23%
- Air bags6 20%
- Steering6 20%
- Electrical system4 13%
- Engine3 10%
- Fuel system3 10%
- Vehicle speed control2 6.7%
- Brakes1 3.3%
Also reported: Engine cooling (1), Exterior lighting (1).
Example complaints
Other or unknown: “I own a 2014 Gmc sierra 2500hd. It is in very good condition and well maintained with less than 140,000 on it. One day after work I got into my truck and as soon as I started it I heard my dash crack. It cracked just to the right of the instrument panel by the dash vent and windshield. And has been growing ever since. If the dash is this brittle in a truck that is only 6 years old and been very well taken care of it is a safety issue. If I were to get into a crash and my airbags were to deploy, shards of hard brittle plastic would be sent through the cab possibly causing more injuries.”
NHTSA complaint #11341723, filed 2020-07, 135,000 milesAir bags: “Dashboard cracked adjacent to passenger airbag potential safety issue since there is brittle plastic in the area where airbag deployment would take place. This issue has been reported before by me and many others and yet no action has been taken by NHTSA or GM for a remedy. I'm skeptical about whether it's worth taking the time to make such reports to NHTSA when your response sounds more like it was written by GM corporate communications rather than the public safety advocate you are supposed to be. You claim there is insufficient data to take action. …”
NHTSA complaint #11317115, filed 2020-03, 37,000 milesSteering: “We have problems starting the truck . You cant just turn the key it takes you wiggling it and pulling it out of the ignition some times flipping your key just a pain in the neck. Had it checked a year ago and they said it was the way we were sticking the key in and it wore down the key. So they made us a new key. It worked for a week or so and went right back to doing the same thing. So now we just dealt with it . Till now .... Now it takes about 3 to 5 mins to get the key to turn and is out of warranty and I really think it was an ignition problem not a key problem. …”
NHTSA complaint #10881436, filed 2016-06, 25,000 milesElectrical system: “The rear sliding window stopped working after I tried to open it using the switch located near the rearview mirror. It had only been opened less than 12 times.”
NHTSA complaint #11300382, filed 2020-01, 22,890 milesMileage when problems were reported
57% of the 23 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 24,108 and 75,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2014 GMC Sierra 2500. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Sierra 2500 · crew cab 4WD | ★★★★☆ | 3 / 3 | 5 | 5 | 4 · 19.1% risk |
| Sierra 2500 · crew cab RWD | ★★★★☆ | 3 / 3 | 5 | 5 | 3 · 20.4% risk |
| Sierra 2500 · crew cab 4WD | ★★★☆☆ | 3 / 3 | 4 | 1 | 4 · 19.1% risk |
| Sierra 2500 · crew cab RWD | ★★★☆☆ | 3 / 3 | 4 | 1 | 3 · 20.4% risk |
| Sierra 2500 · regular cab 4WD | ★★☆☆☆ | 2 / 2 | 2 | 1 | 4 · 19.1% risk |
| Sierra 2500 · regular cab RWD | ★★☆☆☆ | 2 / 2 | 2 | 1 | 3 · 20.4% risk |
Neighbouring years: 2013: same overall rating; 2015: 3–4 stars overall. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- 21V054000Feb 5, 2021Air bags › Frontal › Passenger side › Inflator moduleCovers: GMC Sierra 2500 2010–2014, Cadillac Escalade 2010–2014, Chevrolet Tahoe 2010–2014 +11 more
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of…
- 18V267000Apr 26, 2018EquipmentCovers: GMC Sierra 2500 2009–2014, Savana 2009–2018, Chevrolet Express 2009–2018 +6 more
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain…
Recall details for the 2014 GMC Sierra 2500 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,813 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11028931Feb 16, 2026Other or unknown. This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures…
- 11027698Jan 16, 2026Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from…
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
- 11023091Sep 9, 2025Other or unknown. New Vehicle Monitoring Programs Section in IVH
Other model years of the GMC Sierra 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 13 | 9,000 | 1 | — | — | — | Too new |
| 2025 | 28 | 1,300 | 1 | — | — | Too new to compare | Too new |
| 2024 | 108 | 9,904 | 4 | — | — | Too new to compare | Too new |
| 2023 | 33 | 34,000 | 1 | — | — | 40 · Typical | Too new |
| 2022 | 45 | 15,167 | 3 | — | — | 65 · More | Rising |
| 2021 | 52 | 53,000 | 6 | — | — | 69 · More | Rising |
| 2020 | 80 | 46,900 | 9 | — | — | 94 · More | Rising |
| 2019 | 32 | 28,729 | 7 | 4 | — | 50 · Typical | Rising |
| 2018 | 35 | 10,000 | 5 | 4 | — | 52 · Typical | Falling |
| 2017 | 37 | 22,060 | 6 | 4 | — | 53 · Typical | Falling |
| 2016 | 59 | 29,500 | 6 | 4 | — | 64 · Typical | Stable |
| 2015 | 89 | 37,023 | 6 | 3–4 | — | 93 · More | Falling |
| 2014 | 30 | 39,000 | 2 | 2–4 | — | 10 · Fewer | Falling |
| 2013 | 46 | 60,000 | 3 | 2–4 | — | 0 · Fewer | Stable |
| 2012 | 31 | 68,500 | 3 | 3–4 | — | 2 · Fewer | Rising |
| 2011 | 63 | 55,400 | 4 | — | — | 34 · Fewer | Falling |
| 2010 | 10 | 77,000 | 5 | — | — | — | Not enough data |
| 2009 | 31 | 39,600 | 5 | — | — | 39 · Typical | Falling |
| 2008 | 63 | 67,500 | 3 | — | — | 17 · Fewer | Falling |
| 2007 | 83 | 70,000 | 3 | — | — | Not compared (before 2008) | Rising |
| 2006 | 66 | 43,500 | 1 | — | — | Not compared (before 2008) | Falling |
| 2005 | 115 | 60,000 | 1 | — | 11 | Not compared (before 2008) | Falling |
| 2004 | 143 | 60,000 | 1 | — | — | Not compared (before 2008) | Falling |
| 2003 | 160 | 73,000 | 0 | — | — | Not compared (before 2008) | Falling |
| 2002 | 134 | 85,500 | 1 | — | — | Not compared (before 2008) | Rising |
| 2001 | 134 | 65,000 | 2 | — | — | Not compared (before 2008) | Stable |
| 2000 | 48 | 91,000 | 1 | — | 15 | Not compared (before 2008) | Stable |
| 1999 | 36 | 100,000 | 0 | — | 15 | Not compared (before 2008) | Stable |
| 1998 | 15 | 47,000 | 1 | — | 15 | — | Stable |
| 1997 | 14 | 100,000 | 2 | — | 15 | — | Not enough data |
All GMC Sierra 2500 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2014 GMC Sierra 2500 have?
NHTSA recorded 30 consumer complaints for the 2014 GMC Sierra 2500 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 GMC Sierra 2500 is reported most often?
Other or unknown is named most often, in 7 complaints (23% of the total), followed by air bags with 6.
Has the 2014 GMC Sierra 2500 been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2014 GMC Sierra 2500 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2014 GMC Sierra 2500 2–4 out of 5 stars overall, across 6 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
At what mileage are problems with the 2014 GMC Sierra 2500 reported?
Among the 23 complaints that include a mileage, the median is 39,000 miles and the middle half falls between 24,108 and 75,000 miles; 57% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.