2017 Chevrolet Silverado 3500 Technical Service Bulletins

932 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118290Jun 30, 2017Equipment. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10118265Jun 15, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10118256Jun 12, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10118235Jun 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that when watching a movie the audio does not match the video when playing though the vehicles speakers. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10118233Jun 2, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10137600May 22, 2017Wheels. This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10137680May 19, 2017Brakes. This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
• 10137601May 17, 2017Engine. This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
• 10137605May 15, 2017Equipment. This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10137635May 10, 2017Fuel system, Equipment. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10114043Apr 27, 2017Electrical system. This informational bulletin provides information on Wireless Charging Module Diagnosis.
• 10113978Apr 26, 2017Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10114027Apr 19, 2017Wheels. This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
• 10114048Apr 12, 2017Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10113977Apr 10, 2017Equipment. This informational bulletin provides information on proper use of floor mats.
• 10138086Mar 29, 2017Suspension. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10138080Mar 28, 2017Electrical system. This technical bulletin has a procedure to reprogram the HPCM to to correct the customers concern.
• 10138015Mar 24, 2017Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10138032Mar 20, 2017Wheels. This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers…
• 10138087Mar 17, 2017Steering. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
• 10138061Mar 16, 2017Electrical system. This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.
• 10138060Mar 15, 2017Equipment. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
• 10138089Mar 14, 2017Suspension. This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on SUVs and how to correct and repair.
• 10138057Mar 13, 2017Transmission and drivetrain. This Technical bulletin provides information on new software to correct a hesitation, chuggle, fishbite or roughness that can be felt in gear ranges 3rd - 6th gear V8 mode, TCC locked, low RPMs (1200 &-1300 when tipping into throttle to load engine.
• 10138056Mar 13, 2017Electrical system. This Technical bulletin provides information on new software for the ECM due to DTC P228D causing the MIL to illuminate.
• 10138025Mar 13, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138038Mar 10, 2017Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a condition of Apple Carplay Will Not Launch After 1124 Key Cycles and Displays Message Advising to Connect a Supported Device via USB Even Though One is Already Connected due to an internal calibration concern.
• 10138100Mar 9, 2017Electrical system. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with One or More Glow Plug Control DTCs Set.
• 10138093Mar 9, 2017Transmission and drivetrain. This engineering information is ending the need for information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.
• 10138053Mar 9, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10138024Mar 8, 2017Equipment. This Technical Bulletin involves technicians clearing Lost Communication U Codes from modules due to false setting of the DTC.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10138039Mar 3, 2017Equipment. This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display…
• 10138029Mar 1, 2017Engine cooling. This informational bulletin provides information on the proper coolant part numbers for the Chevrolet low cab forward diesel.
• 10116641Feb 28, 2017Electrical system. This informational bulletin explains that all vehicles are shipped with the F-3 fuse and if the fuse has been removed for inventory, not to submit a claim to replace the fuse.
• 10116586Feb 28, 2017Engine cooling. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10113456Feb 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113454Feb 24, 2017Electrical system. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
• 10116637Feb 23, 2017Wheels. This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
• 10116635Feb 23, 2017Equipment. This informational bulletin explains how a health report is required when do repairs on LCF vehicles.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10113438Feb 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10113418Feb 13, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the…
• 10113416Feb 13, 2017Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10113413Feb 10, 2017Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

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