2020 Chevrolet Silverado 3500 Technical Service Bulletins

945 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10210348Mar 28, 2022Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10209743Mar 25, 2022Wheels, Equipment. This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
• 10209905Mar 24, 2022Electrical system, Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Service 4WD Message illuminated on Driver Information Center (DIC), DTCs C118D, C119B and/or C119C set.
• 10209921Mar 22, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10209747Mar 22, 2022Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10209741Mar 22, 2022Fuel system, Engine cooling. This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
• 10209734Mar 22, 2022Equipment, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10210334Mar 17, 2022Engine cooling, Engine. This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty.
• 10209465Mar 16, 2022Engine cooling, Fuel system. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
• 10209136Mar 10, 2022Equipment, Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10210325Mar 9, 2022Engine, Electrical system, Engine cooling. This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
• 10210321Mar 7, 2022Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10210319Mar 7, 2022Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10209258Mar 7, 2022Equipment, Visibility (wipers, defrost, mirrors), Electrical system. This technical bulletin provides repair information to correct a customer concern of 360 Camera Views go Blank with Tailgate Removed.
• 10209097Mar 3, 2022Transmission and drivetrain, Brakes, Electrical system. This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
• 10210314Mar 2, 2022Transmission and drivetrain. This Preliminary information communicates to the dealer a condition with the throttle body that may illuminate the service engine soon light, cause the engine to run rough and/or display reduced engine power message. Dealers are instructed to replace the throttle body assembly and install a grounding wire from the throttle body to the valve cover to prevent future failures.
• 10210311Mar 2, 2022Electrical system. This Preliminary information communicates an issue with the battery goes dead and provides diagnostics tips on inspecting the LIN bus.
• 10214228Feb 21, 2022Equipment. This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values.
• 10208987Feb 15, 2022Electrical system, Fuel system. This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
• 10208985Feb 14, 2022Air bags, Other or unknown. This Preliminary information communicates to dealership how to test properly trailer light option on the truck and also provide additional information on trailer issues.
• 10208981Feb 9, 2022Fuel system. This Preliminary information provides information to the technician on relocating the DEF tank to install a service body. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 156. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10208973Feb 8, 2022Equipment. This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
• 10214223Feb 4, 2022Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10207646Feb 4, 2022Fuel system, Electrical system, Engine cooling. Service Update. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Dealers are to reprogram the reductant control module.
• 10212633Jan 28, 2022Equipment. This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
• 10214212Jan 27, 2022Engine cooling, Equipment, Transmission and drivetrain. This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp Illuminated, Harsh or Delayed Transmission Shifts Including Slip, Surge, Shudder, Noise, Whine, Growl, Shake and/or Vibration, DTCs P2002, P2463, P2459, P144E, P0421, P0422, P0106 and/or P20EE Set Current or in Recent History.
• 10208064Jan 27, 2022Engine cooling. This Preliminary information communicates to technicians to replace the ECM and affected sensor if diagnostics leads to replacement of the ECM.
• 10208063Jan 27, 2022Engine cooling. This Preliminary information communicates to dealership technicians to perform a sweep of the coolant flow control valve and test the circuits before replacing the Engine Coolant Flow Control Valve, and to assist engineering in root causing the P2B60.
• 10208053Jan 24, 2022Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10208052Jan 24, 2022Electrical system. This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
• 10206819Jan 20, 2022Fuel system, Electrical system. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Dealers are to reprogram the reductant control module.
• 10214197Jan 18, 2022Equipment, Fuel system. This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
• 10212628Jan 18, 2022Electrical system. This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
• 10212605Jan 18, 2022Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10208039Jan 18, 2022Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10208035Jan 18, 2022Engine cooling. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
• 10208030Jan 14, 2022Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
• 10208029Jan 14, 2022Engine. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10212612Jan 12, 2022Engine cooling. This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
• 10214204Jan 11, 2022Equipment, Engine cooling. This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
• 10212625Jan 11, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10212616Jan 10, 2022Engine cooling. This informational bulletin explains how to identify possible DEF contamination.
• 10206733Dec 16, 2021Equipment, Engine cooling. This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an engine noise condiion. The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis.
• 10206726Dec 14, 2021Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10206717Dec 6, 2021Engine cooling. This Preliminary information communicates to dealer technicians normal operating characteristics of the turbocharger exhaust brake.
• 10206716Dec 6, 2021Electrical system. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10205564Nov 9, 2021Equipment, Transmission and drivetrain. This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
• 10204437Nov 2, 2021Engine. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
• 10202401Sep 22, 2021Transmission and drivetrain. This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor.
• 10202395Sep 20, 2021Body and structure. This Preliminary information communicates information on correcting a rattle noise on driver side of cowl heat shield.

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