2020 Chevrolet Silverado 3500 Technical Service Bulletins

945 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10245359Nov 3, 2023Electrical system, Body and structure. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
• 10247340Nov 2, 2023Visibility (wipers, defrost, mirrors). This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
• 10245348Nov 1, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245241Oct 27, 2023Equipment, Engine cooling, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10245244Oct 24, 2023Transmission and drivetrain, Equipment, Electrical system, Steering. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
• 10245200Oct 17, 2023Equipment, Transmission and drivetrain. This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10244949Oct 10, 2023Transmission and drivetrain. This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244273Oct 6, 2023Engine cooling. This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244203Sep 28, 2023Equipment, Electrical system. This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10247780Sep 26, 2023Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10247778Sep 26, 2023Electrical system. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 10244205Sep 26, 2023Fuel system, Equipment, Engine cooling, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 10244201Sep 26, 2023Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244180Sep 22, 2023Engine cooling. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 10244214Sep 21, 2023Equipment, Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10244171Sep 20, 2023Engine cooling. This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
• 10243980Sep 19, 2023Equipment, Transmission and drivetrain. This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
• 10244179Sep 18, 2023Equipment, Visibility (wipers, defrost, mirrors). This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
• 10243749Sep 13, 2023Transmission and drivetrain. This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
• 10242844Sep 8, 2023Engine cooling. This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243713Sep 5, 2023Engine cooling, Electrical system. This technical bulletin provides repair information to correct a customer concern of Teen Driver Feature Not Limiting Speed Correctly.
• 10242936Sep 5, 2023Electrical system, Equipment, Exterior lighting. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
• 10242843Sep 1, 2023Transmission and drivetrain, Engine cooling. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242266Aug 29, 2023Brakes. This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
• 10242262Aug 24, 2023Engine cooling. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10242263Aug 22, 2023Electrical system, Transmission and drivetrain. This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector.
• 10242252Aug 18, 2023Brakes. This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
• 10242207Aug 18, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10242206Aug 15, 2023Equipment. This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
• 10242204Aug 10, 2023Engine cooling. This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 10242114Aug 10, 2023Electrical system, Brakes, Transmission and drivetrain, Engine cooling. This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp being illuminated. They may also comment on multiple transmission issues including harsh or delayed shifts, slip, surge, shudder, noise, whine, growl, shake and/or vibration. As well as the exhaust brake not working or that they do not feel it. Technicians may find DTCs P2002, P2463, P2459, P144E, P0421…
• 10242070Aug 10, 2023Engine cooling, Electrical system. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10242061Aug 7, 2023Suspension, Transmission and drivetrain, Steering, Engine cooling. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10241418Aug 2, 2023Engine cooling, Fuel system. This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
• 10241853Aug 1, 2023Engine cooling, Fuel system. This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
• 10241503Aug 1, 2023Fuel system, Electrical system. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
• 10241502Aug 1, 2023Fuel system, Engine cooling. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
• 10241417Aug 1, 2023Engine cooling, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10241416Aug 1, 2023Fuel system. This service bulletin provides information on availability of Diesel Fuel additives.
• 10241415Aug 1, 2023Equipment. This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

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