2024 Chevrolet Silverado EV Technical Service Bulletins

700 technical service bulletins (TSBs) are on record for the 2024 Chevrolet Silverado EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10249453Jan 8, 2024Electrical system, Equipment. This informational bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for GMC HUMMER EV, Silverado EV, & BrightDrop.
• 10249013Jan 8, 2024Electrical system, Equipment. This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
• 10249961Jan 5, 2024Equipment. This Preliminary information communicates that GM is aware of and working on the audio issue
• 10249956Jan 4, 2024Equipment, Other or unknown. This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
• 10248728Dec 31, 2023Equipment, Electrical system. This informational bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for GMC HUMMER EV, Silverado EV, & BrightDrop.
• 10248725Dec 31, 2023Electrical system, Equipment. This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
• 10248724Dec 22, 2023Equipment, Electrical system. This technical bulletin provides repair information to correct a customer concern of Radio Software Version W27E-172.5.1-M169-SQBR4-126.1 – Multiple Updates for IVD.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10249286Dec 13, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10249282Dec 11, 2023Equipment, Electrical system. This Preliminary information communicates Engineering is investigating a no audio issue
• 10249281Dec 8, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10247192Dec 8, 2023Equipment, Engine cooling, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10249270Dec 6, 2023Equipment. This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
• 10249266Dec 5, 2023Equipment. This Preliminary information communicates to general motor technicians that this concern can happen once the radio is factory reset. GM is aware of this and have provided a work around but is still developing the repair.
• 10247380Nov 30, 2023Equipment. This Preliminary information communicates to general motor technicians that this concern can happen once the radio is factory reset. GM is aware of this and have provided a work around but is still developing the repair.
• 10246485Nov 30, 2023Electrical system, Equipment. This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
• 10246312Nov 22, 2023Electrical system, Equipment. This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
• 10247364Nov 17, 2023Transmission and drivetrain. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 10247363Nov 17, 2023Back-over prevention (rear camera). This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.
• 10245559Nov 16, 2023Engine cooling, Exterior lighting, Electrical system, Equipment. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10247359Nov 15, 2023Equipment. This Preliminary information communicates that they need to drive the vechile over 5 miles on the ODO to be able to high Voltage Charge.
• 10246269Nov 15, 2023Equipment, Electrical system. This informational bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for GMC HUMMER EV, Silverado EV, & BrightDrop.
• 10247351Nov 9, 2023Forward collision avoidance. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 10245395Nov 6, 2023Suspension, Transmission and drivetrain, Engine cooling, Wheels, Steering. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10247341Nov 2, 2023Equipment. This Preliminary information communicates to dealers that the Customers may notice audio that is choppy or delayed, GM engineering is aware of the issue and working on a resolution.
• 10247340Nov 2, 2023Visibility (wipers, defrost, mirrors). This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245248Oct 25, 2023Equipment, Electrical system. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10246017Oct 24, 2023Equipment. This Preliminary information communicates on a software anomaly that causes a Service Drivers Assist message that is temporary and how to address that concern.
• 10246016Oct 24, 2023Steering, Transmission and drivetrain. This Preliminary information communicates a software anomaly that causes a power steering message to appear due to a software anomaly and to clear DTC until updated software is released
• 10246012Oct 20, 2023Electrical system. This Preliminary information communicates that you may notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle. Engineering is aware of the issue and investigating.
• 10245234Oct 19, 2023Equipment, Electrical system. This informational bulletin provides a procedure to High Voltage Battery Core Return Shipment Criteria.
• 10246006Oct 17, 2023Seats. This Preliminary information communicates an issue with the front heated seat on indicators being inoperative, but the heated seats work.
• 10246005Oct 17, 2023Equipment. This Preliminary information communicates on how to get a license plate bracket that was missing on delivery
• 10244326Oct 11, 2023Equipment. This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
• 10245994Oct 9, 2023Other or unknown. This Preliminary information communicates to dealers a procedure to remove the radio from demo mode
• 10244274Oct 6, 2023Wheels. This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244315Oct 3, 2023Equipment. This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 10244276Oct 2, 2023Equipment. This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
• 10244202Sep 28, 2023Tires, Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10244200Sep 26, 2023Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 10244174Sep 21, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10242555Sep 18, 2023Electrical system. Potential Low Battery/No Start Issue
• 10243754Sep 15, 2023Brakes, Equipment. This technical bulletin provides a procedure to correct the condition of Trailer Brake Disabled and/or DTC C1114 Stored During Pulling a Trailer with a Battery, Generator or Solar Charger.
• 10243963Sep 12, 2023Electrical system, Equipment. This service bulletin provides repair information to correct a customer concern of IVD Radio Software issues.
• 10243717Sep 5, 2023Equipment. This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
• 10243714Sep 5, 2023Equipment, Electrical system. This informational bulletin provides a procedure to High Voltage Battery Core Return Shipment Criteria.
• 10243705Sep 5, 2023Seats. This technical bulletin provides a procedure to correct the condition of Squeak Noise from Front Seat.
• 10242842Sep 1, 2023Equipment. This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

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