2011 Chevrolet Suburban 2500 Technical Service Bulletins

310 technical service bulletins (TSBs) are on record for the 2011 Chevrolet Suburban 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096141Feb 18, 2016Equipment. This preliminary information communication provides information to the technician about vehicles that may have an outside air temperature inoperative. To perform an instant update of the ambient temperature sensor, press and hold the recirc button and air conditioning button on the heater-vent-air conditioning control head simultaneously. It is also possible to perform this by using a scan tool in special function…
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10044218May 1, 2015Suspension. Chevrolet/gmc: see document search button for owner letter. On some 2011-2012 trucks, a grinding noise and vibration would be noticeable due to the rear axle right hand side bearing adjuster clip and bolt may come loose inside of rear axle. *pe updated 9/6/12. *pe updated 7/18/14. *pe updated 11/6/15.
• 10094982Jan 21, 2015Equipment, Engine, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a service engine soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10095317Jan 15, 2015Equipment. This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10044941Jul 1, 2014Steering, Tires. General motors: diagnosing power steering concerns. In rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js updated 09/02/14
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10246983May 1, 2014Equipment. Checking Smartphone Bluetooth Software Update Status
• 10093959Apr 27, 2014Equipment. 12050b - customer satisfaction (revised expiration date). Certain vehicles, all equipped with a 10.5" rear axle, may have a condition in which the rear axle right-hand side bearing adjuster clip and bolt may come loose within the rear axle. If this occurs, a grinding noise and a vehicle vibration would be noticeable when the vehicle is in motion. If the adjustor or bolt punctures the differential cover pan, a fluid…
• 10061175Apr 27, 2014Suspension. Summary to be provided on a future date.
• 10250013Apr 1, 2014Electrical system. High Voltage Safety ? High Voltage Disabling
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10246982Mar 1, 2014Electrical system. Checking Smartphone Bluetooth Software Update Status
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10073396Mar 1, 2014Equipment. Summary to be provided on a future date.
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190934Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10253632Dec 1, 2013Visibility (wipers, defrost, mirrors). Rear and Side Tempered Glass Spots.
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10254212Aug 1, 2013Engine cooling. Exhaust Drone, Noise or Vibration in 6th Gear.
• 10246634Jul 1, 2013Engine cooling. Information for Engine Oils Used in 2014 Model Year Vehicles
• 10246630Jul 1, 2013Electrical system. GM Wiring Repair Strategy Information
• 10246617May 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245907May 1, 2013Suspension. GM TAC Support of Vehicle Vibration Complaints.
• 10246616Apr 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10246615Apr 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10246614Apr 1, 2013Electrical system. Vehicle Software Enhancements
• 10052297Apr 1, 2013Electrical system. General motors: on some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are common accessed electrical systems that are affected by devices that are plugged in and become inoperative due to an open fuse and no problem with vehicle identified. Models years 2010-2014 trucks and passenger. No models.
• 10254207Mar 1, 2013Engine cooling, Electrical system. No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
• 10245804Mar 1, 2013Equipment. Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
• 10254206Jan 1, 2013Electrical system, Engine cooling. No Crank/No Start, Dead Battery Due to Parasitic Drain/Discharge.
• 10245772Dec 1, 2012Wheels, Other or unknown, Tires, Suspension. Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns
• 10245761Nov 1, 2012Equipment, Electrical system. Requesting a New Key Code for Customer with Lost or Stolen Keys
• 10084191Oct 16, 2012Equipment, Electrical system. This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues

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