2012 Chevrolet Suburban Technical Service Bulletins

1,701 technical service bulletins (TSBs) are on record for the 2012 Chevrolet Suburban. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10164752Aug 7, 2019Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
• 10165079Aug 5, 2019Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10166445Jul 26, 2019Equipment. This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectable play and/or noise when steering.
• 10163900Jul 26, 2019Equipment. This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
• 10163902Jul 16, 2019Transmission and drivetrain. This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
• 10163659Jul 10, 2019Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
• 10163272Jun 26, 2019Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10163270Jun 26, 2019Steering. This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
• 10163268Jun 26, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10163261Jun 26, 2019Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10163266Jun 25, 2019Equipment, Engine. This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 10163260Jun 25, 2019Equipment. This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 10163193Jun 25, 2019Equipment. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10163273Jun 20, 2019Electrical system, Suspension, Electronic stability control. This preliminary information bulletin provides a procedure for suspension connector diagnosis and replacement due to the magnetically controlled suspension electrical connector not seated.
• 10163263Jun 11, 2019Electrical system, Equipment. This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
• 10163220Jun 6, 2019Equipment. This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.
• 10163215Jun 6, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10162106Jun 3, 2019Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10161046May 28, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10161932May 21, 2019Engine cooling. This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
• 10161968May 20, 2019Transmission and drivetrain. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10161036May 20, 2019Suspension. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
• 10161011May 13, 2019Electrical system, Exterior lighting. This Preliminary Information communicates to technicians that the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling…
• 10161906May 9, 2019Tires. This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
• 10161929May 8, 2019Equipment. This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10160987May 7, 2019Engine. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
• 10160983May 6, 2019Equipment, Engine. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10161907May 2, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10160682Apr 23, 2019Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10160663Apr 12, 2019Equipment. This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
• 10160662Apr 12, 2019Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10160660Apr 12, 2019Electrical system. This Preliminary information communicates the need for dealers to contact SPAC to obtain qualified parts to repair SIR light on with B0081 SYM4B after replacing PPS kit.
• 10160133Apr 2, 2019Equipment, Transmission and drivetrain. This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
• 10160135Apr 1, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10158864Mar 26, 2019Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10158859Mar 25, 2019Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10158855Mar 25, 2019Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10158867Mar 22, 2019Equipment. This informational bulletin provides information on proper use of floor mats.
• 10158861Mar 22, 2019Equipment, Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10158857Mar 22, 2019Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10156947Mar 22, 2019Suspension. This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R…
• 10156939Mar 19, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10158863Mar 15, 2019Equipment, Electrical system. This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
• 10158862Mar 14, 2019Electrical system, Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10156929Mar 13, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10156916Mar 8, 2019Equipment. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10158858Mar 7, 2019Fuel system, Equipment. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10156912Mar 6, 2019Engine cooling, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10158860Mar 5, 2019Equipment, Engine cooling. This informational bulletin explains the normal characteristics of exhaust noise during active fuel management when in Three or Four Cylinder Mode.
• 10158838Mar 1, 2019Engine. This informational bulletin provides information on a normal engine operating condition for faster emission warm up time.

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